My Awesome Computer Isn't Being Very Awesome

I've tried the scan many times now, all resulting in "Malwarebytes Anti-Malware has stopped working"
 
Have you tried uninstalling it and reinstalling it normal mode and then updating it? And then booting either back into Safe Mode or Safe Mode with Networking?

If you want, skip MBAM for now and run HiJackThis from the link I posted previously, and then post the logfile here (please post the actual text of the log file so that I can copy/paste it). You can boot into Safe Mode with Networking so that you can still access the internet so you can post the log here.
 
Have you tried uninstalling it and reinstalling it normal mode and then updating it? And then booting either back into Safe Mode or Safe Mode with Networking?

If you want, skip MBAM for now and run HiJackThis from the link I posted previously, and then post the logfile here (please post the actual text of the log file so that I can copy/paste it). You can boot into Safe Mode with Networking so that you can still access the internet so you can post the log here.

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 11:57:00 AM, on 1/20/2015
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)


Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Jay Vandal\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = msn
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = msn
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: Solution Real 1.0.0.6 - {1bb456da-878f-44a5-b013-4bfe0ae02fce} - C:\Program Files (x86)\Solution Real\SolutionRealbho.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IJNetworkScannerSelectorEX] "C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe" /FORCE
O4 - HKLM\..\Run: [CenturyLinkTouchPointAgent] "C:\Program Files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe" /autostart
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Wireless Configuration Utility HW.15.lnk = C:\Program Files (x86)\802.11 Wireless LAN\802.11g Wireless CardBus & PCI Adapter HW.15 V.1.00\WlanCU.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: C:/PROGRA~3/{749C9~1/171~1.0/cese.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Update Solution Real - Unknown owner - C:\Program Files (x86)\Solution Real\updateSolutionReal.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7167 bytes
 
Only ones that caught my eye really was the entry about "Real Solutions" - do you know what this program is?

And this one:
O20 - AppInit_DLLs: C:/PROGRA~3/{749C9~1/171~1.0/cese.dll

Boot into Normal Mode and re-scan with HJT and post another log. I'd also recommend trying to run the MBAM scan in Normal mode; if it still fails try uninstalling/reinstalling MBAM while in Normal Mode.

Have you gone through the other steps I listed in my first post, as well?
 
That's the problem. My computer is so poopy I can't get it to do anything in normal mode. I feel like I need to fix something in safe mode first.

And what about the link to Macromedia. Is that supposed to be in there?

Only ones that caught my eye really was the entry about "Real Solutions" - do you know what this program is?

No, no I do not.
 
Last edited by a moderator:
That's the problem. My computer is so poopy I can't get it to do anything in normal mode. I feel like I need to fix something in safe mode first.
You're going to need to clarify on what you mean by "can't get it to do anything".

And what about the link to Macromedia. Is that supposed to be in there?
Looks like it could be a pending Flash player update. Just leave it for now.

No, no I do not.

Look in your Programs & Features uninstall list and see if there's anything from that publisher or anything with that in the name.
 
You're going to need to clarify on what you mean by "can't get it to do anything".

It may or may not get past the welcome screen. If it does then it will freeze at a random point when I'm trying to take any action. Ctrl+Alt+Dlt sometimes helps but usually doesn't.
 
Follow the instructions I posted previously to get into Msconfig and disable all startup items, then try booting into Normal Mode.
 
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