techpro5238
In Runtime
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- 451
Step1 | Kasperky WebScanner
Please do an online scan with Kaspersky WebScanner
Click on Accept
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
Step2 | MBAM Scan
Please download Malwarebytes' Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Step3 | MWav Virus Scan
I need you to download MWav to a convenient location.
This scan might take around 3+ hours to finish when set to scan everything.
I need you to run MWav by double-clicking on mwav.exe.
Put a check next to the below items before scanning:
**NOTE*** Sometimes MWav will pause and it appears to be finished, but it isn't done. Just let it run until it says it's complete.
On the bottom portion of the window, you will see the lower panel where MWav is listing "infected items". When it's done scanning, please highlight everything in that lower panel and copy them by holding CTRL + C then paste it here. The whole log will be extremely BIG so there is no way to post the log. I just need the infected items list.
Logs Required In Next Post
--------------------------------
Kasperky Scan Log
MBAM Scan Log
MWav Scan Log
Please do an online scan with Kaspersky WebScanner
Click on Accept
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
- The program will launch and then begin downloading the latest definition files:
- Once the files have been downloaded click on NEXT
- Now click on Scan Settings
- In the scan settings make that the following are selected:
- Scan using the following Anti-Virus database:
- Extended (if available otherwise Standard)
- Scan Options:
- Scan Archives
Scan Mail Bases
- Click OK
- Now under select a target to scan:
- Select My Computer
- This will program will start and scan your system.
- The scan will take a while so be patient and let it run.
- Once the scan is complete it will display if your system has been infected.
- Now click on the Save as Text button:
- Save the file to your desktop.
- Copy and paste that information in your next post.
Step2 | MBAM Scan
Please download Malwarebytes' Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply.
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Step3 | MWav Virus Scan
I need you to download MWav to a convenient location.
This scan might take around 3+ hours to finish when set to scan everything.
I need you to run MWav by double-clicking on mwav.exe.
Put a check next to the below items before scanning:
- Memory
- Startup Folders
- Drive - All Local Drives
- Folder - then click "browse" to change the directory to C: (default is C:\Windows)
- Registry
- System Folders
- Services
- Include Sub-Directory
- Scan All Files
**NOTE*** Sometimes MWav will pause and it appears to be finished, but it isn't done. Just let it run until it says it's complete.
On the bottom portion of the window, you will see the lower panel where MWav is listing "infected items". When it's done scanning, please highlight everything in that lower panel and copy them by holding CTRL + C then paste it here. The whole log will be extremely BIG so there is no way to post the log. I just need the infected items list.
Logs Required In Next Post
--------------------------------
Kasperky Scan Log
MBAM Scan Log
MWav Scan Log