[24giovanni]

I'm getting the following error when trying to save microsoft word doc.

appname:winword.exe Appver 9.0.0.2717 modname hpzm312.dll
modver 2.335.5.0 offset:00046083

What would cause it and how would I fix it please? I'm using office 2000.

TIA

[brady]

You may want to try opening WORD in Safe mode, and if that doesnt work, you may want to repair or reinstall office.

[24giovanni]

it worked ok in safe mode but not normally...any ideas?

[talldude123]

http://office.microsoft.com/en-au/as...372001033.aspx

[24giovanni]

didn't work

Actually hp had me d/l a patch because I couldn't print from the internet....glc...do I need to update the drivers on the PC in which the printer is housed on becuase it is NOT housed on this printer. I only d/l the file from hp on the shared pc.

I've also tried reinstalling office but I keep getting a message of "unable to access config. for ms web server".

[brady]

Does the file work properly on another machine? It could just be the file.