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Computer Forums > PC Technology Zone > Windows Operating Systems and Software » Windows Vista; Page Fault/System Service Exception problems!
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Old 10-05-2009, 03:39 PM   #1 (permalink)
 
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Default Windows Vista; Page Fault/System Service Exception problems!

hi folks,
I'm constantly having the aforementioned BSOD's on Windows Vista x64 rather frequently (sometimes not for a few days, then like today, 3 times in 10 minutes.)

I've got the latest crash dump file, deciphered, but I can't make anything of it. Can anyone decipher this, and tell me what they think the problem is?

Thanks,
Rw.

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002447080
ffffffffffffffe4

FAULTING_IP:
nt!ExQueryPoolUsage+110
fffff800`0228d860 8379e400 cmp dword ptr [rcx-1Ch],0

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

CURRENT_IRQL: 0

TRAP_FRAME: fffffa600b9b77c0 -- (.trap 0xfffffa600b9b77c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000c00 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa600b9b7a7c rsi=0000000000000000 rdi=0000000000000000
rip=fffff8000228d860 rsp=fffffa600b9b7950 rbp=fffffa600b9b7ca0
r8=fffffa600b9b7a78 r9=fffff800023b0a10 r10=fffff800023948e0
r11=fffffa600b9b7a60 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po cy
nt!ExQueryPoolUsage+0x110:
fffff800`0228d860 8379e400 cmp dword ptr [rcx-1Ch],0 ds:6801:ffffffff`ffffffe4=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002281671 to fffff80002272650

STACK_TEXT:
fffffa60`0b9b76c8 fffff800`02281671 : 00000000`00000050 ffffffff`ffffffe4 00000000`00000000 fffffa60`0b9b77c0 : nt!KeBugCheckEx
fffffa60`0b9b76d0 fffff800`022711d9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MmAccessFault+0x1371
fffffa60`0b9b77c0 fffff800`0228d860 : 00000000`0025f4a8 fffff800`024e92ec 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x119
fffffa60`0b9b7950 fffff800`024e92ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0025f4a8 : nt!ExQueryPoolUsage+0x110
fffffa60`0b9b7960 fffff800`022720f3 : fffffa80`04742060 00000000`00000003 ffffffff`fffe7960 00000000`00000000 : nt!NtQuerySystemInformation+0x64c
fffffa60`0b9b7c20 00000000`774e5dda : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0025f2b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x774e5dda


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!ExQueryPoolUsage+110
fffff800`0228d860 8379e400 cmp dword ptr [rcx-1Ch],0

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: nt!ExQueryPoolUsage+110

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 49ac93e1

FAILURE_BUCKET_ID: X64_0x50_nt!ExQueryPoolUsage+110

BUCKET_ID: X64_0x50_nt!ExQueryPoolUsage+110
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Old 10-05-2009, 03:50 PM   #2 (permalink)
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Default Re: Windows Vista; Page Fault/System Service Exception problems!

Are all of your drivers up to date and are they the 64bit drivers and not the 32bit drivers?
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Old 10-05-2009, 03:58 PM   #3 (permalink)
 
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Default Re: Windows Vista; Page Fault/System Service Exception problems!

Yes. With this computer, with a 64bit upgrade, i changed all my hardware. Motherboard, CPU, Soundcard, RAM, etc. Only thing i left that was the same as my GeForce 9800GTX, but i even updated this to the 64bit version.

*It seems to have quietened down briefly in the last 20 minutes. It seems worse when a game is running. I'm just streaming music, and got the web open, and seems ok so far.
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Old 10-05-2009, 04:33 PM   #4 (permalink)
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Default Re: Windows Vista; Page Fault/System Service Exception problems!

Are you overclocking your gpu?

what temps does it get when gaming?

Is the fan clean of dust and running well on it?

running this driver?
NVIDIA DRIVERS 191.07 WHQL
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Old 10-05-2009, 05:43 PM   #5 (permalink)
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Default Re: Windows Vista; Page Fault/System Service Exception problems!

Could not read faulting driver name

VISTA_DRIVER_FAULT

ntkrnlmp.exe

There are the 3 main pieces of information you need to know. The problem driver is not identified, It is a driver which is corrupting that process.

If it isnt the Video driver, check for chipset, BIOS updates or even a firmware update for your Optical Drives.
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