[Ronnie]

please excuse me for being a bit vague, but this error is really difficult to describe. when i start my pc (windows xp), and i click on the user account name, it takes me to my desktop, but the explorer and all the icons and stuff dont load. i waited for almost ten minutes. then i did ctrl+alt+del and put off explorer in processes and put it on again through the "run" utility.

i hope i have been clear so far. now when i did this, the icons and taskbar appeared, but the taskbar icons near the clock do not. also, when i try to put on any software (eg. trend micro), it gives me the following error "Winsock initialisation failed". the pc is pretty new (bought in jan) and is a phenom X3 with 4 GB ram. until 1.5 hours ago, i was running AutoCAD 2009 pretty fine on it. could anyone throw light upon this sudded weird error? all help would be highly appreciated.

thanks

[Mak213]

There is a problem with your profile loading. Either is saved incorrectly or it became corrupted.

How to recover the damaged user profile in Windows XP

[Ronnie]

hmm, i created a new account and logged back onto the old one. now the old one booted properly, as in gave me the full desktop and everything. but when i went to the settings tab and selected the account, the "copy to" button was not highlighted. also, though most of the stuff works, my internet connectivity has not been restored.

[Mak213]

That could be due to Trend Micro blocking it. Doesnt that have a built in Firewall? If so that is what is stopping you since it cant startup properly. Disable Trend Micro or uninstall it and you should have net access back.

[Hampton]

Yes obviously something corrupted on your user account, by creating a new one it repaired your existing account, you may have had a malware that is battling with trend micro and thats why things are a bit funky still.

If you do as Mak suggested that should help and then go through Osiris's cleaning spyware guide to make sure that any bugs are gone.