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Old 10-25-2009, 10:54 PM   #1 (permalink)
 
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Default unable to change desktop

I just got my computer back from the shop. It had a ton of viruses removed.When I fired it up, I noticed that my desktop had changed. It was now just a plain blue background. I went into display properties to change the settings as the resolution had changed as well. I got the resolution changed, no problem, but the desktop would not allow me to change it at all. The drivers appear to be working fine.
I am running a HP Pavilion
AMD Atholon 64x2 Dual Core Processor 3800+
the os is xp media center edition
I'm not sure if that helps or not?
Any help in this matter would be greatly appreciated
Thanks
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Old 10-25-2009, 10:59 PM   #2 (permalink)
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Default Re: unable to change desktop

Do you get any errors when you go into that same display popup to change the background? Does it allow you to change it, click okay but then it never changes?
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Old 10-25-2009, 11:08 PM   #3 (permalink)
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Default Re: unable to change desktop

Post a hijackthis log here HijackThis Logs (analyze) - Computer Forums

You may still have some spyware remnants
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Old 10-25-2009, 11:30 PM   #4 (permalink)
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Default Re: unable to change desktop

Depending on how they removed the viruses, your OS may have been damaged, too. Try Osiris's guide first, but you may need to perform a repair install.
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Old 10-26-2009, 12:17 AM   #5 (permalink)
 
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Default Re: unable to change desktop

To answer Lexluethar, there is no error messege of any sort. It simply will not let me click on the different themes in the box. The only I can do is change the colour.
I will run the hijackthis scan now
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Old 10-26-2009, 12:39 AM   #6 (permalink)
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Default Re: unable to change desktop

He has some nasty infections......
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Old 10-26-2009, 09:56 PM   #7 (permalink)
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Default Re: unable to change desktop

try this:
Right click on DESKTOP
click: PROPERTIES > DESKTOP > CUSTOMIZE DESKTOP > WEB TAB > uncheck PRIVACY PROTECTION
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