[shopdude]

I have had trouble finding this specific error. I have already checked RAM with two recommended memory checking programs. Please help.

When I log off, restart or shut down I get BSOD error.

Stop: c000021a {Fatal System Error}
The windows logon process terminated unexpectantly with a status of 0x0000005 (0x00000000 0x00000000) The system has been shut down.

When I turn my machine back on I get the MS Error reporting thing and when I click for details I get

Error Signature
szAppName: winlogon.exe
szAppVer: 0.0.0.0
szModName: cwplc001.dll
szModver: 2.1.0.35
offset: 00028628

I am running xp home with sp3 on a Dell Dimension 3000.

I have recently installed new Kingston RAM (PC3200, 184 pin, 2 x 1Gb sticks). When the error started I put my old RAM back in and the problem persists.

I have updated drivers, reinstalled sp3, virus scanned with bitdefender.

I do not have the goback program installed.

While I have searched this error I have not found anything that looks like the proper fix.

Thanks in advance for any help.

[Mak213]

Bug Check 0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED

Resolving the Problem

Running the kernel debugger is not useful in this situation because the actual error occurred in a user-mode process.

Resolving an error in a user-mode device driver, system service, or third-party application: Because bug check 0xC000021A occurs in a user-mode process, the most common culprits are third-party applications. If the error occurred after the installation of a new or updated device driver, system service, or third-party application, the new software should be removed or disabled. Contact the manufacturer of the software about a possible update.

If the error occurs during system startup, restart your computer, and press F8 at the character-based menu that displays the operating system choices. At the resulting Windows Advanced Options menu, choose the Last Known Good Configuration option. This option is most effective when only one driver or service is added at a time. If this does not resolve the error, try manually removing the offending software. If the system partition is formatted with file allocation table (FAT), use an MS-DOS startup disk to gain access to the computer's hard disk. If the system partition is formatted with NTFS file system, you might be able to use Safe Mode to rename or delete the faulty software. If the faulty software is used as part of the system startup process in Safe Mode, you need to start the computer using the Recovery Console in order to access the file. If a newly installed piece if hardware is suspected, remove it to see if this resolves the issue.

Try running the Emergency Recovery Disk (ERD) and allow the system to repair any errors that it detects.

Resolving a mismatched system file problem: If you have recently restored your hard disk from a backup, check if there is an updated version of the Backup/Restore program available from the manufacturer. Make sure the latest Windows Service Pack is installed.