[phantom555]

Hi, my 3 ghz desktop got infected with virus. Even though i had norton av, the winXP sp2 does boot till welcome screen. But when i try to enter the password for user as well as admin...the os does show its loading the settings and at that very instance the os logs off! I even tried accessing system restore, but the os again logs off. How can disable the welcome screen? Or is there any other way i can access my os for backup? - eric

[Mak213]

Check the Virus area. Norton is the worst AV out there. Try Osiris guide to get rid of the infection. You cant disable the welcome screen until you get to a desktop. The only other way to access the data would be thru a Live CD. This is why there are tools for backing up your stuff BEFORE this happens.