[LightingBird]

Hey all,

I have two problems with two employees. They both are connecting by vpn with the ATT Global network client from their homes. These Both employees are using outlook 2000. They are both behind personal routers. They can both browse the Internet and intranet web pages with no problems.

One of the employees can connect with no problem but after ten minutes only her outlook stops responding.

The other, her exchange server will no respond. She is able to ping it successfully. Created several new profiles have no effect or even simply trying a check name.

Any help on these two problems?

[Hefemeister]

What version of exchange are you using?

[LightingBird]

Hmm good question. How can I determine that?

[Hefemeister]

open exchange management console/ help/ about

[LightingBird]

Ugh! Still not resolved. Is there a way that maybe thier personal routers might be blocking the port for the outlook exchange server?

[networkgeek]

is it possible that you can have them connect directly to their modems, bypassing the router, to test?

[LightingBird]

Doing that as we speak. It appears the outlook is moving a bit faster and I can get into outlook in safe mode but still stays server is unavailable.