I have a employee on my network that works remote. She is using microsoft communicator 2005. She recieved an email that she needs to sync up her communicator so she can use it. What should happen is that she should click on the link, it will verify the program is installed and set it up for her so she can use it. To my shock, its saying the program is not present. I've verifed the program is on her computer. We uninstalled it. Then I used netmeeting to send her over the most recent 2005 version. She installed that copy and tried it again. It still says the program is not present.
Any ideas? I'm reallly really lost!