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Old 09-04-2008, 08:50 AM   #1 (permalink)
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Default explorer.exe keeps crashing

I have a computer i am trying to fix but every time i try to get to add remove programs or my computer explorer.exe crashes. i know the pc has a virus and spyware on it. Short of formatting the pc are there any suggestions on how to stabilize the computer enough to install say avg or spybot or adaware?
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Old 09-04-2008, 09:56 AM   #2 (permalink)
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Default Re: explorer.exe keeps crashing

try safe mode.
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Old 09-04-2008, 10:34 AM   #3 (permalink)
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Default Re: explorer.exe keeps crashing

Safe Mode will be your only bet. Either that or something like ERD Commmander to restore to a previous point.
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