Again i repeat. The
AUTO RUN FEATURE IS NOT PRESENT. When you insert your CD there is a thing called AutoRun which makes the CD Run right away. It was not Present in Windows 98!!!!
Open My Computer double click on the CD and it will work. If it doesn't then the CD is
NOT COMPATIBLE with Windows 98. IT is a
Windows XP or above disc.
Those are the only options. If the guys at the shop checked it and said it worked then the CD nor the drive is bad.