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09-30-2008, 08:51 PM
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#1 (permalink)
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True Techie Join Date: Apr 2008 Posts: 104
|  blue screen- win32k.sys
here is my stop code
win32k.sys- BF803EB6 base @ BF800000
as well as the all too common 0x0000008E blah blah...
i cannot do anything in safe mode
i set the computer to low power mode.
the cd is sealed shut so i cant use memtest...
any suggestions?
thanks | 
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09-30-2008, 09:03 PM
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#2 (permalink)
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Join Date: Sep 2004 Location: C:\Windows\System32 Posts: 25,725
| Re: blue screen- win32k.sys
Well my first question is why is this located in Hardware. It is clearly a Windows issue...
My next question is what version of Windows? XP, Vista, 2000? Cant really help if the solutions we find are for XP and you have Vista.... "Stop 0x0000008E" error message in Win32k.sys when you use the keyboard to access a program menu in Windows XP
This seems to be a driver error. Since you dont have Safe Mode you will have to try last known good configuration or a restore point.
__________________ R.I.P. Danny L. Trotter
14 Nov 1945 - 4 Sept 2009 Images created by CarnageX | Decaptured...Listen! | Visit Baezware!! | You've been Mak'd! | 儿做好 I do not accept support questions via EMail, PM, IM or my Spaces page! .:|:. This is what happens when an unstoppable force meets an immovable object.
Thanks to all the guys on the staff for your support in my time of need. Hefe you are my personal Hero for your contribution. <<<< If I help you, or you just like what I said, rep me   | |
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09-30-2008, 09:12 PM
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#3 (permalink)
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True Techie Join Date: Apr 2008 Posts: 104
| Re: blue screen- win32k.sys
sorry i was looking around in several tabs and must have posted in the wrong one.
it is XP i think SP2
ok i tried last known location and
got the
stop 0x0000008E (0xC0000005, 0xBF803EB6, 0xF8BBF7C4, 0x0000000)
win32k.sys- address BF803EB6 base @ BF800000, date stamp 47e0106
(i need to start proof reading)
Last edited by generalaxes; 09-30-2008 at 09:20 PM.
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09-30-2008, 09:19 PM
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#4 (permalink)
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Join Date: Sep 2004 Location: C:\Windows\System32 Posts: 25,725
| Re: blue screen- win32k.sys
Search Results
There is a whole list of them from Microsoft. the Microsoft Search engine is great for these things. 
As for the placement. I moved it. Just try to remember to post in the right area. Thank you (in my most Care Bare like voice)
Since LKGF didnt work do you have a restore point? If not a Repair install might be yoru only hope without being able to fix the driver issue.
__________________ R.I.P. Danny L. Trotter
14 Nov 1945 - 4 Sept 2009 Images created by CarnageX | Decaptured...Listen! | Visit Baezware!! | You've been Mak'd! | 儿做好 I do not accept support questions via EMail, PM, IM or my Spaces page! .:|:. This is what happens when an unstoppable force meets an immovable object.
Thanks to all the guys on the staff for your support in my time of need. Hefe you are my personal Hero for your contribution. <<<< If I help you, or you just like what I said, rep me | |
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09-30-2008, 09:25 PM
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#5 (permalink)
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True Techie Join Date: Apr 2008 Posts: 104
| Re: blue screen- win32k.sys
yes of course.
currently i am downloading SP3 and one of the mentioned hot fixes
but how would i make them work
luckily i have two computers so my laptop is my internet connection and the problem one, well... has yet to go beyond the previously mentioned blue screen
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09-30-2008, 09:27 PM
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#6 (permalink)
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Join Date: Sep 2004 Location: C:\Windows\System32 Posts: 25,725
| Re: blue screen- win32k.sys
The only way i know would be thru Safe Mode. But you already said that doesnt work. So your hope will have to be a Restore point. Take it back a few days and see if you can install those updates.
__________________ R.I.P. Danny L. Trotter
14 Nov 1945 - 4 Sept 2009 Images created by CarnageX | Decaptured...Listen! | Visit Baezware!! | You've been Mak'd! | 儿做好 I do not accept support questions via EMail, PM, IM or my Spaces page! .:|:. This is what happens when an unstoppable force meets an immovable object.
Thanks to all the guys on the staff for your support in my time of need. Hefe you are my personal Hero for your contribution. <<<< If I help you, or you just like what I said, rep me | |
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09-30-2008, 10:39 PM
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#7 (permalink)
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True Techie Join Date: Apr 2008 Posts: 104
| Re: blue screen- win32k.sys
sounds good... but how exactly would i revert to the restore point?
i know how to do it when XP is working...
not so much when i cannot get past the blue screen
i was thinking changing to boot sequence to have it load something off my flash drive or something
also i cannot open the cd tray
do you suggest that i disconnect it manually then?
since its not doing anything
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09-30-2008, 10:51 PM
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#8 (permalink)
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Join Date: Sep 2004 Location: C:\Windows\System32 Posts: 25,725
| Re: blue screen- win32k.sys
System Restore Using XP Cd and Recovery Console config/sytem /software missing
Try the steps listed there. It is about ½ way down the page where it describes how to restore via the XP CD. That should work.
__________________ R.I.P. Danny L. Trotter
14 Nov 1945 - 4 Sept 2009 Images created by CarnageX | Decaptured...Listen! | Visit Baezware!! | You've been Mak'd! | 儿做好 I do not accept support questions via EMail, PM, IM or my Spaces page! .:|:. This is what happens when an unstoppable force meets an immovable object.
Thanks to all the guys on the staff for your support in my time of need. Hefe you are my personal Hero for your contribution. <<<< If I help you, or you just like what I said, rep me | |
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10-04-2008, 05:04 PM
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#9 (permalink)
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True Techie Join Date: Apr 2008 Posts: 104
| Re: blue screen- win32k.sys
more dumb questions- i read what the above link said. it said i need an "xp cd" i dont have one. and i found bootdisk.com offering xp boot disks. but the read me files talk of formatting. i dont want to format the drive.
so what would you suggest?
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10-04-2008, 05:12 PM
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#10 (permalink)
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Join Date: Sep 2004 Location: C:\Windows\System32 Posts: 25,725
| Re: blue screen- win32k.sys
Do you have a system with the same version of XP as on teh machine that is crashed? IF so do this: How to install xp without the xp cd.
If not you will have to find a matching version of your OS to a XP on a torrent or someplace. Possibly borrow the media from a friend.
Bootdisk.com is only for PC that have trouble working from a CD.
__________________ R.I.P. Danny L. Trotter
14 Nov 1945 - 4 Sept 2009 Images created by CarnageX | Decaptured...Listen! | Visit Baezware!! | You've been Mak'd! | 儿做好 I do not accept support questions via EMail, PM, IM or my Spaces page! .:|:. This is what happens when an unstoppable force meets an immovable object.
Thanks to all the guys on the staff for your support in my time of need. Hefe you are my personal Hero for your contribution. <<<< If I help you, or you just like what I said, rep me | |
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