Laptop Frozen: Won't Shut-Down

GoodNews101 · 07-25-2007, 11:06 PM

Edit Update: Never mind. I wasn't holding the power button in long enough for it to shut down.

Bought a new laptop for my daughter for college back in mid-May. She is by no means a gamer; this will be used for college work with Office 2003, emails, and internet. She takes very good care of it.

Since she got it it has run smoothly. Other than updating Vista and loading Avast Free over a month ago, this laptop has been used primarily for Word Documents, some simple gaming like Mong-Jong, and once she ran a DVD movie.

Tonight she booted up w/o a hitch. After everything loaded she decided to play Mong-Jong. 3 minutes into the game it froze. The cursor won't move. Control-Alt-Delete does nothing. The power switch does nothing. Right now it is running on battery power. I can't reboot.

Compaq/HP V6310 with 1 gig of RAM, Turion 64 X2 T-50, 100gb harddrive, Vista Home Premium. Thanks for the help.

07-25-2007, 11:06 PM	#1 (permalink)
GoodNews101 Super Techie Join Date: Nov 2005 Location: Southern New Jersey Posts: 287	Laptop Frozen: Won't Shut-Down Edit Update: Never mind. I wasn't holding the power button in long enough for it to shut down. Bought a new laptop for my daughter for college back in mid-May. She is by no means a gamer; this will be used for college work with Office 2003, emails, and internet. She takes very good care of it. Since she got it it has run smoothly. Other than updating Vista and loading Avast Free over a month ago, this laptop has been used primarily for Word Documents, some simple gaming like Mong-Jong, and once she ran a DVD movie. Tonight she booted up w/o a hitch. After everything loaded she decided to play Mong-Jong. 3 minutes into the game it froze. The cursor won't move. Control-Alt-Delete does nothing. The power switch does nothing. Right now it is running on battery power. I can't reboot. Compaq/HP V6310 with 1 gig of RAM, Turion 64 X2 T-50, 100gb harddrive, Vista Home Premium. Thanks for the help. Last edited by GoodNews101; 07-25-2007 at 11:31 PM.

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