Crappy xoxide.com

PizzatheHut06 · 02-13-2005, 02:36 PM

Well, I ordered a Coolermaster Aero 7+ Lite and some Arctic Silver 5. I received the Arctic Silver 5, but got the Aero 4+ Lite, which is for Intel CPU's. Now I have to RMA and wait for the return to be processed and a new one to be shipped. CRAP!

By the way, on their shipping policies page, xoxide states that the seller will have to pay for shipping on an RMA. Will they pick up the charge here, considering that it was their error, not mine?

Trifid · 02-13-2005, 02:40 PM

you will have to ask them, they should do it, but I wouldnt be that surprised if they didn't pay for it.

PizzatheHut06 · 02-13-2005, 02:42 PM

Yeah man, that's kinda the feeling I got from reading their page. If they didn't pay for it though, I would definitely never buy from them again.

phosho510 · 02-13-2005, 03:03 PM

man that must suck

Soloman02 · 02-13-2005, 08:49 PM

I ordered a TT Smartfan II from them, just a plain jane Smartfan II. instead, I got a Smart fan II with LED lights. I didn't care since I didn't pay the extra money for the led lights, lol. I only like them cause they are located close to me.

PizzatheHut06 · 02-13-2005, 11:13 PM

I think I'm going to RMA the item and order from zipzoomfly. I've ordered from them before, and they are much better.

Nikkon · 02-13-2005, 11:47 PM

Ive actually ordered many items from xoxide and never had any problem. It probley just a freak occurence that they messed up.

Nubius · 02-14-2005, 03:59 AM

I just ordered a fan from Xoxide the other day, came rather quick and no problems. Every company will screw up everyonce in a while, but I've ordered a ton of times from www.svc.com, www.sidewindercomputers.com, zipzoomfly.com and newegg.com and they've never messed anything up

02-13-2005, 02:36 PM	#1 (permalink)
PizzatheHut06 Ultra Techie Join Date: Jun 2004 Posts: 901	Crappy xoxide.com Well, I ordered a Coolermaster Aero 7+ Lite and some Arctic Silver 5. I received the Arctic Silver 5, but got the Aero 4+ Lite, which is for Intel CPU's. Now I have to RMA and wait for the return to be processed and a new one to be shipped. CRAP! By the way, on their shipping policies page, xoxide states that the seller will have to pay for shipping on an RMA. Will they pick up the charge here, considering that it was their error, not mine? __________________ Jesus said to him, \"I am the way, the truth, and the life; no one comes to the Father but through me\". -John 14:6

02-13-2005, 02:40 PM	#2 (permalink)
Trifid Wizard Techie Join Date: Oct 2004 Posts: 4,005	you will have to ask them, they should do it, but I wouldnt be that surprised if they didn't pay for it. __________________ Cisco CCNA, Comptia A+

02-13-2005, 02:42 PM	#3 (permalink)
PizzatheHut06 Ultra Techie Join Date: Jun 2004 Posts: 901	Yeah man, that's kinda the feeling I got from reading their page. If they didn't pay for it though, I would definitely never buy from them again. __________________ Jesus said to him, \"I am the way, the truth, and the life; no one comes to the Father but through me\". -John 14:6

02-13-2005, 08:49 PM	#5 (permalink)
Soloman02 Super Techie Join Date: Sep 2003 Posts: 374	I ordered a TT Smartfan II from them, just a plain jane Smartfan II. instead, I got a Smart fan II with LED lights. I didn't care since I didn't pay the extra money for the led lights, lol. I only like them cause they are located close to me. __________________ Desktop specs: AMD Athlon XP 2500+@ 200x11 - EPoX 8rda3I - Thermaltake 420watt silent PSU - 2x512MB PNY PC3200(DualChannel) - TT HSF - PNY 5900SE, 128MB DDR, 256-bit - - Toshiba SD-R5002: DVD-RW - NEC DVD-RW - 2 Antec 80mm fans - 1 Delta 92mm fan - 1 Antec 120mm fan- 1 TT 120mm fan - Windows XP Pro - WD special edition 80GB 7200 RPM- Seagate 80GB 7200 RPM 8MB cache - Onboard Sound - Onboard Ethernet Notebook specs: ACER Travel Mmate 4000LCi - Intel Pentium M 710 - 15\" XGA TFT - 512MB DDR333 - 40 GB HD - DVD-rom/CD-RW Drive - WLAN 802.11b/g - Winxp Home - Intel Extreme Graphics - Average Battery Life: 4-5 hours - 6.4 lbs

02-13-2005, 11:13 PM	#6 (permalink)
PizzatheHut06 Ultra Techie Join Date: Jun 2004 Posts: 901	I think I'm going to RMA the item and order from zipzoomfly. I've ordered from them before, and they are much better. __________________ Jesus said to him, \"I am the way, the truth, and the life; no one comes to the Father but through me\". -John 14:6

02-13-2005, 03:03 PM	#4 (permalink)
phosho510 Ultra Techie Join Date: Dec 2004 Posts: 876	man that must suck

02-13-2005, 11:47 PM	#7 (permalink)
Nikkon Super Techie Join Date: Jul 2004 Posts: 375	Ive actually ordered many items from xoxide and never had any problem. It probley just a freak occurence that they messed up. __________________ AMD 3800+ X2 Zalman CNPS7000B CPU Heatsink/Fan ASUS A8N Premium 2 GB G. Skill DDR 400 (2 X 1 GB) 1 GB Ultra DDR 400 (2 X 512 GB) eVGA 7800GT 256MB 120 GB seagate HD (7200RPM) 80 GB Seagate HD (7200RPM) Sound Blaster Audigy 2 Platium ZS Sound Card Logitec z5300 5.1 THX certified speaker Medusa 5.1 Headphones ATI TV turner card DVD Drive CD Burner Drive Razer Copperhead Gaming mouse

02-14-2005, 03:59 AM	#8 (permalink)
Nubius Banned Join Date: Aug 2004 Posts: 11,640	I just ordered a fan from Xoxide the other day, came rather quick and no problems. Every company will screw up everyonce in a while, but I've ordered a ton of times from www.svc.com, www.sidewindercomputers.com, zipzoomfly.com and newegg.com and they've never messed anything up

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