camera installation problems

peggybob · 11-13-2004, 07:43 PM

I am trying to reinstall my sony cybershot p52 digital camera. I dont have any software so I downloaded the driver and succesfully (I beleive) installed it. I then plugged in the USB cable and connected my camera. The add hardware wizard didnt launch and there wasnt an option to manually add it.
When i turn on the camere I get a pop up box which gives me an option to "safely remove hardware".
How can i get my computer to recognise my camera or what am i doing wrong?
Thanks

jcline · 11-13-2004, 11:31 PM

Open My Computer, are you sure it's not already showing up?

Also, check in Control Panel > Scanners and Cameras

peggybob · 11-14-2004, 07:57 AM

thank you but I have checked in all those places. Everywhere only lists my scanner.

Cappy · 11-14-2004, 08:11 AM

Try removing again unplug it.Check devive manager make sure its removed.Unzip your drivers so you can find them when it searches.Shut down the system connect the camera turn it on and boot up.Navigate windows to the drivers when promted .
Also make sure the driver you DL is for the proper OS Sytem if applicable.

peggybob · 11-14-2004, 08:24 AM

thank you cappy but I have done as you suggested many many times. Ive tried uninstalling and rebooting and then installing and rebooting and various other ways, I have dowloaded the correct driver again, followed the instruction from the site, tried to manually install it, installed it WITH the usb attached, uninstalled, rebooted, and reinstalled it WITHOUT the usb attached.
The sony usb driver shows in device manager but the camere doesnt show in imaging devices but thats because it isnt installed as it wont recognise my camera right?

Cappy · 11-14-2004, 08:30 AM

What kind of sytem do you have . Some motherboards have both USB 1.1 and 2.0 ports make sure your conected to the proper port .You cant put a 1.1 USB device on a 2.0 port but you can put a 2.0 USB device on 1.1 or 2.0 i think thats correct hopefully some1 else will verify.

peggybob · 11-14-2004, 10:52 AM

well i dont know about the port but what i do know is that my camera was plugged in in exacrtly the same place as it is this time.
For some reason when i tried to use my camera weeks ago i got the message something like "there are no imaging devices installed on your pc blah blah blah"
so i did a "repair" on xp as my pc was acting funny anyway.
then i went throught he process of installing my camera just as i have done before but this time it wont work.
Maybe my hard drive is sick?? I really dont know!!!!!

Cappy · 11-14-2004, 12:09 PM

if you can try the camera on a different system

11-13-2004, 07:43 PM	#1 (permalink)
peggybob Newb Techie Join Date: Nov 2004 Posts: 4	camera installation problems I am trying to reinstall my sony cybershot p52 digital camera. I dont have any software so I downloaded the driver and succesfully (I beleive) installed it. I then plugged in the USB cable and connected my camera. The add hardware wizard didnt launch and there wasnt an option to manually add it. When i turn on the camere I get a pop up box which gives me an option to "safely remove hardware". How can i get my computer to recognise my camera or what am i doing wrong? Thanks

11-13-2004, 11:31 PM	#2 (permalink)
jcline True Techie Join Date: Oct 2004 Posts: 112	Open My Computer, are you sure it's not already showing up? Also, check in Control Panel > Scanners and Cameras __________________ Jeff Cline MYTHLOGIC Corporation Custom. Gaming. Computers. http://www.mythlogic.com

11-14-2004, 08:11 AM	#4 (permalink)
Cappy Monster Techie Join Date: Jan 2004 Posts: 1,122	Try removing again unplug it.Check devive manager make sure its removed.Unzip your drivers so you can find them when it searches.Shut down the system connect the camera turn it on and boot up.Navigate windows to the drivers when promted . Also make sure the driver you DL is for the proper OS Sytem if applicable. __________________ Antec P-160 case Enermax 660 watt PS Core 2 Duo E6700@(3.375)(1.4250v) Tuniq Tower eVGA NF 680i Sli T1 Revision 2 gig- Corsair 6400 C4 (4-4-4-12)(2T-2.1v) eVGA 8800GTX (Stockspeed) SB Audigy2 Platinum WD RaptorX 150 AHFD WIN XP Pro -SP2 Sony DVD+R/RW/CD -- Sony CD-RW Logitech THX Z560 2x120mm case fans 3dMark01se 58285, 3Dmark03 41151, 3Dmark06 12090

11-14-2004, 08:30 AM	#6 (permalink)
Cappy Monster Techie Join Date: Jan 2004 Posts: 1,122	What kind of sytem do you have . Some motherboards have both USB 1.1 and 2.0 ports make sure your conected to the proper port .You cant put a 1.1 USB device on a 2.0 port but you can put a 2.0 USB device on 1.1 or 2.0 i think thats correct hopefully some1 else will verify. __________________ Antec P-160 case Enermax 660 watt PS Core 2 Duo E6700@(3.375)(1.4250v) Tuniq Tower eVGA NF 680i Sli T1 Revision 2 gig- Corsair 6400 C4 (4-4-4-12)(2T-2.1v) eVGA 8800GTX (Stockspeed) SB Audigy2 Platinum WD RaptorX 150 AHFD WIN XP Pro -SP2 Sony DVD+R/RW/CD -- Sony CD-RW Logitech THX Z560 2x120mm case fans 3dMark01se 58285, 3Dmark03 41151, 3Dmark06 12090

11-14-2004, 12:09 PM	#8 (permalink)
Cappy Monster Techie Join Date: Jan 2004 Posts: 1,122	if you can try the camera on a different system __________________ Antec P-160 case Enermax 660 watt PS Core 2 Duo E6700@(3.375)(1.4250v) Tuniq Tower eVGA NF 680i Sli T1 Revision 2 gig- Corsair 6400 C4 (4-4-4-12)(2T-2.1v) eVGA 8800GTX (Stockspeed) SB Audigy2 Platinum WD RaptorX 150 AHFD WIN XP Pro -SP2 Sony DVD+R/RW/CD -- Sony CD-RW Logitech THX Z560 2x120mm case fans 3dMark01se 58285, 3Dmark03 41151, 3Dmark06 12090

11-14-2004, 07:57 AM	#3 (permalink)
peggybob Newb Techie Join Date: Nov 2004 Posts: 4	thank you but I have checked in all those places. Everywhere only lists my scanner.

11-14-2004, 08:24 AM	#5 (permalink)
peggybob Newb Techie Join Date: Nov 2004 Posts: 4	thank you cappy but I have done as you suggested many many times. Ive tried uninstalling and rebooting and then installing and rebooting and various other ways, I have dowloaded the correct driver again, followed the instruction from the site, tried to manually install it, installed it WITH the usb attached, uninstalled, rebooted, and reinstalled it WITHOUT the usb attached. The sony usb driver shows in device manager but the camere doesnt show in imaging devices but thats because it isnt installed as it wont recognise my camera right?

11-14-2004, 10:52 AM	#7 (permalink)
peggybob Newb Techie Join Date: Nov 2004 Posts: 4	well i dont know about the port but what i do know is that my camera was plugged in in exacrtly the same place as it is this time. For some reason when i tried to use my camera weeks ago i got the message something like "there are no imaging devices installed on your pc blah blah blah" so i did a "repair" on xp as my pc was acting funny anyway. then i went throught he process of installing my camera just as i have done before but this time it wont work. Maybe my hard drive is sick?? I really dont know!!!!!

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