[Holydirt]

I HAVE A HISTORY REPORT DUE TUES., MY MODEM JUST STOPED WORKING. WHENEVER I TRY TO CONNECT, IT DIALS, THEN WHEN IT'S ABOUT TO CONNECT WITH THE NETWORK IT JUST SAYS THAT IT IS UNABLE TO. I BOUGHT A NEW MODEM, INSTALLED IT PERFECTLY, AND STILL THE SAME PROBLEM. HELP PLEASE!!!

[volkanb]

Looks at the error code that comes with the message and look up what it means here : http://www.modemhelp.net/errorsindex.shtml

This will tell you what the **** is going on

[RoyalW]

Try another account, preferably a different ISP
Whats the OS?
Make sure the configuration for dialup settings is also correct.

Consider copying your report to disk and running it to School

[Holydirt]

ugh.. i've tried everything.... ok now i'm gonn astart wih the extremes... would formatting my hardrive fix it possibly?

[Holydirt]

how do i select a different adapter? and when i installed it and took my old modem out(after uninstalling it) there was a small cord that was left unattached to anything but it had previously been attached to the modem, but on this modem it doesnt have an inlet for that cord and in the directions it didnt say to reattach it. i'm running xp if that help

[gruntwerk]

A small cord that is unattached to anything? - it has two ends right? what was the other end attached to?

see http://www.sfsu.edu/~helpdesk/docs/i.../hyperterm.htm
for and example of using hyperterminal - try dialing your isp with that -- put your username/password in when prompted and that should let you know if your isp is the problem....

[Holydirt]

the other end it attached to the motherboard... i think thats what it is... the big green circuit board with everything on it...

[Holydirt]

oh i and i know its not my isp's fault now, i'm using the same account as i would on the computer i'm trying to fix and this one works, the otehr one doesnt. same phone cords, wall jack and all