Computers |
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| | #1 (permalink) |
| Junior Techie | Hello, OK About a week ago I sent in my notebook to Gateway so they could fix my problems, I had a corrupted Hard Drive or something, and they had to re-install everything and I lost all my data. I got my notebook back on Friday, and I start it up and it won't work! I get "System Fan Error!!" "please turn off system and check your system fan !!"" I try to re-load windows but it will not let me boot from CD or get into BIOS or anything, it goes straight to that screen. I cannot believe they wouldn't check to see if it was 100% working before they sent it back. Does anyone have any suggestions on how to fix this? Thanks! |
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| | #2 (permalink) |
| Tech-Forums Management Das BanHammer Join Date: Jan 2005 Location: The South
Posts: 13,864
| Sounds likew they forgot to hook the fan back up. I'd get on the horn and tear somebody a new one.
__________________ Avatar created by pokernod ![]() CoolerMaster WaveMaster (black) - Vantec Stealth 520W DFI LanParty UT nF4 SLI-D - AMD Athlon X2 4200+ - Zalman CNPS9500 2GB (2x1 GB) G.SKILL ZS - Seagate 80GB, 250GB SATA - Razer Lachesis ATI 3850 w/Accelero S1 - NEC 19" MultiSync 1970GX RegistryBooster, SpeedUpMyPC, SpyEraser, WinTasks - Uniblue Free Software Trials For Sale: Brand New Sapphire HD 2900PRO 512MB $75 + shipping |
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| | #4 (permalink) |
| Tech-Forums Management Das BanHammer Join Date: Jan 2005 Location: The South
Posts: 13,864
| I'd have them call BestBuy and let you take it there. If you have already had to send it in once and wait for it, they need to have to eat it for causing something on the second go around. Don't just take it in without going through Gateway, though. You'll end up stuck with the bill and a possible voided warranty.
__________________ Avatar created by pokernod ![]() CoolerMaster WaveMaster (black) - Vantec Stealth 520W DFI LanParty UT nF4 SLI-D - AMD Athlon X2 4200+ - Zalman CNPS9500 2GB (2x1 GB) G.SKILL ZS - Seagate 80GB, 250GB SATA - Razer Lachesis ATI 3850 w/Accelero S1 - NEC 19" MultiSync 1970GX RegistryBooster, SpeedUpMyPC, SpyEraser, WinTasks - Uniblue Free Software Trials For Sale: Brand New Sapphire HD 2900PRO 512MB $75 + shipping |
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| | #5 (permalink) |
| Junior Techie | "Drew I understand your concern regarding this matter, but I cannot refer you to Best Buy, although they are one of our Authorized Service Centers, they do not specialize on Gateway notebooks." They want me to send it in again and do an RMA Looping or whatever they said. This is so ridiculous. Another 7-10 days until it will be fixed |
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| | #6 (permalink) |
| Tech-Forums Management Das BanHammer Join Date: Jan 2005 Location: The South
Posts: 13,864
| Tell 'em to give you a new one. They screwed it up and have cost you time, and your time is valuable to you. Demand they replace the notebook, as you need it for your day to day business.
__________________ Avatar created by pokernod ![]() CoolerMaster WaveMaster (black) - Vantec Stealth 520W DFI LanParty UT nF4 SLI-D - AMD Athlon X2 4200+ - Zalman CNPS9500 2GB (2x1 GB) G.SKILL ZS - Seagate 80GB, 250GB SATA - Razer Lachesis ATI 3850 w/Accelero S1 - NEC 19" MultiSync 1970GX RegistryBooster, SpeedUpMyPC, SpyEraser, WinTasks - Uniblue Free Software Trials For Sale: Brand New Sapphire HD 2900PRO 512MB $75 + shipping |
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| | #7 (permalink) |
| Junior Techie | Well I just called Best Buy and they said they do take a look at Gateway computers and whatever so I'm gonna run by there and see what they can do. I already processed an RMA Looping and they are sending out a box so I can ship the notebook to them, if Best Buy can't fix the problem. *Sigh* |
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