problem with dvd cd rom drive

stevei48 · 06-29-2008, 10:56 AM

I built my dad a new computer, and it works fine . ( thanks guys) when i took it to him he gave me his old emachines T 2891, to strip out and reinstall windows xp. he even had the recovery disc that came with it. sometime in the past he had someone put in a new 160gb hardrive it was sata and they used a pci card to adapt it to the older computer. i just put the original 60gb hard drive back in, and removed the 160gb one it was loaded with so much crap it would barely work. the original booted right up. he had been having problems with the dvd/cd rom drive but he never used it anyway when i tried to put his msn dialup disc in, it wouldn't do anything but display a message that device wasn't ready. i tried a few other discs and the same thing i put in a dvd movie and it started right up and played. the device manager says that it is working properly. also i went on the emachines website to look for drivers and they don't have drivers on the site. any thoughts would be appriciated thanks.

Kisty · 06-30-2008, 03:25 PM

Have you tried deleting the upper and lower filters in the registry. It seems to fix that problem. I'll give you the link to it:
You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31"

Also see if the Nero service or InCD services are running. Sometimes stopping Nero can cause this also.

To rule out it's the computer and not the DVDRW drive try the DVD drive in another computer.

I had a similar problem with my DVD/CDRW and tried numerous things to fix it. Unfortunately we resolved it as fried hardware. I hope it helps you in any case.

Kisty

atomic tofu · 06-30-2008, 04:57 PM

this disc work in other machines? may just be a bad disc now...happens

stevei48 · 06-30-2008, 07:18 PM

i ended up useing the recovery disc and for some reason it started up and run ok after that the disc drive seems to work ok now i'am trying to install his copy of norton 2008 (not my idea) and it says it needs updates from their website after about 7 min. the download stops and error message comes up that says it has timed out in an unusal way and it stops downloading

06-29-2008, 10:56 AM	#1 (permalink)
stevei48 Newb Techie Join Date: Feb 2008 Location: pittsburgh pa Posts: 24	problem with dvd cd rom drive I built my dad a new computer, and it works fine . ( thanks guys) when i took it to him he gave me his old emachines T 2891, to strip out and reinstall windows xp. he even had the recovery disc that came with it. sometime in the past he had someone put in a new 160gb hardrive it was sata and they used a pci card to adapt it to the older computer. i just put the original 60gb hard drive back in, and removed the 160gb one it was loaded with so much crap it would barely work. the original booted right up. he had been having problems with the dvd/cd rom drive but he never used it anyway when i tried to put his msn dialup disc in, it wouldn't do anything but display a message that device wasn't ready. i tried a few other discs and the same thing i put in a dvd movie and it started right up and played. the device manager says that it is working properly. also i went on the emachines website to look for drivers and they don't have drivers on the site. any thoughts would be appriciated thanks.

06-30-2008, 03:25 PM	#2 (permalink)
Kisty Newb Techie Join Date: Jun 2008 Posts: 12	Re: problem with dvd cd rom drive Have you tried deleting the upper and lower filters in the registry. It seems to fix that problem. I'll give you the link to it: You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31" Also see if the Nero service or InCD services are running. Sometimes stopping Nero can cause this also. To rule out it's the computer and not the DVDRW drive try the DVD drive in another computer. I had a similar problem with my DVD/CDRW and tried numerous things to fix it. Unfortunately we resolved it as fried hardware. I hope it helps you in any case. Kisty

06-30-2008, 04:57 PM	#3 (permalink)
atomic tofu Normal average person Join Date: Aug 2006 Posts: 1,583	Re: problem with dvd cd rom drive this disc work in other machines? may just be a bad disc now...happens __________________ In this day and age, with all the ugliness in the real world that surrounds us, we should leave all the pretentiousness aside on anonymous forums.

06-30-2008, 07:18 PM	#4 (permalink)
stevei48 Newb Techie Join Date: Feb 2008 Location: pittsburgh pa Posts: 24	Re: problem with dvd cd rom drive i ended up useing the recovery disc and for some reason it started up and run ok after that the disc drive seems to work ok now i'am trying to install his copy of norton 2008 (not my idea) and it says it needs updates from their website after about 7 min. the download stops and error message comes up that says it has timed out in an unusal way and it stops downloading

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