Friend's Laptop Issues

JoshSB · 05-04-2007, 04:33 PM

Hey guys, my friend's laptop has had alot of trouble with it's hard drive, going out 2 times now and it was giving him issues for about 2 months now. The issue is that it suddenly will NOT turn on, I would assume this is a problem with the HDD, but it could also show that the motherboard is fried, is there anyway to tell without having to buy a new HDD which is a special HP HDD with a different ATA connection than normal HDDs.

Anyways, any of you guys got any suggestions/ideas to check before we order a new one?

Thanks guys.

Ethereal_Dragon · 05-04-2007, 05:29 PM

What model of laptop is it? When it Doesn't turn on, is it on battery power, or AC power? I am guess this is a SATA hard drive?

How old is the laptop? Has he contacted HP support to RMA the Hard drive, or just go out and buy a new one?

JoshSB · 05-05-2007, 01:42 PM

It is a two year old laptop, well out of warranty, and the HDD failed about two times prior, it is a special sata connection laptop, I think 2/3/4/5 anyways, it will not power on via battery or plugged in.

Any thoughts?

Alvin.C · 05-05-2007, 06:46 PM

Hello,

Still, what laptop model is it?

And has your friend tried resetting the BIOS by removing the coin / button cell lithium battery?

JoshSB · 05-06-2007, 06:52 AM

I will get the actual laptop model later today, hes sleeping over at his Girlfriend's house right now, *******. Anyways, I never thought about resetting the BIOS, I will try it on it when he gets back. He is computer illiterate and knows nothing about computers beyond how to type so he would have no idea what the BIOS is. I feel stupid for not thinking about it myself.

I will get back to you guys.

Nick · 05-07-2007, 04:52 AM

Quote:

Originally Posted by JoshSB

. He is computer illiterate and knows nothing about computers beyond how to type

lol..

JoshSB · 05-10-2007, 06:43 PM

HP DV1217US is the model number for his laptop.

Thanks guys.

P.S. here is the issue guys.

I tried to turn it on without the HDD or the battery inside of it and it still will not turn on. I assume that if the HDD was the issue the **** thing would at least boot to the BIOS without it right?

Anyways, where would I find the CMOS battery on it, cannot seem to find it.

Thanks guys.

05-04-2007, 04:33 PM	#1 (permalink)
JoshSB Geek Squad Agent Join Date: Nov 2005 Location: Ohio Posts: 770	Friend's Laptop Issues Hey guys, my friend's laptop has had alot of trouble with it's hard drive, going out 2 times now and it was giving him issues for about 2 months now. The issue is that it suddenly will NOT turn on, I would assume this is a problem with the HDD, but it could also show that the motherboard is fried, is there anyway to tell without having to buy a new HDD which is a special HP HDD with a different ATA connection than normal HDDs. Anyways, any of you guys got any suggestions/ideas to check before we order a new one? Thanks guys. __________________ "Truth is violated by falsehood but outraged by silence." Ad Astra Per Aspera- To the stars, through difficulty.

05-04-2007, 05:29 PM	#2 (permalink)
Ethereal_Dragon EagleMod Join Date: Feb 2006 Location: Bolingbrook, IL - USA Posts: 3,369	Re: Friend's Laptop Issues What model of laptop is it? When it Doesn't turn on, is it on battery power, or AC power? I am guess this is a SATA hard drive? How old is the laptop? Has he contacted HP support to RMA the Hard drive, or just go out and buy a new one? __________________ Gaming Rig: - GIGABYTE GA-X38-DQ6, Intel E6750 @ 3.0 Ghz, TRUE (MX-2 & 2 Scythe SFF21D), Crucial Ballistix 4GB DDR 800, HIS Radeon X1950XT, CORSAIR CMPSU-520HX, 2x Seagate 7200.11 ST3500320AS 500 GB, ASUS DRW-2014L1T, Antec 900 The NAS Box: D-Link DNS-323 & 2x Seagate 7200.10 ST3500630AS 500GB - RAID 1 Current Project: Operation Home Run Status: In progress!!! \| My Antec 900 Build Log \| Project Pink \| Operation Home Run \| \| General Forum Rules \| Networking FAQs & Tutorials \| Hardware Tutorials \| \| My Random Phone Cam Pics \| Useful Linux Websites \| T-F F@H Milestones Clubs \| \| Graphics Card Rankings \| T-F 3DMark06 Rankings \| T-F Case Gallery \|

05-05-2007, 01:42 PM	#3 (permalink)
JoshSB Geek Squad Agent Join Date: Nov 2005 Location: Ohio Posts: 770	Re: Friend's Laptop Issues It is a two year old laptop, well out of warranty, and the HDD failed about two times prior, it is a special sata connection laptop, I think 2/3/4/5 anyways, it will not power on via battery or plugged in. Any thoughts? __________________ "Truth is violated by falsehood but outraged by silence." Ad Astra Per Aspera- To the stars, through difficulty.

05-05-2007, 06:46 PM	#4 (permalink)
Alvin.C Master Techie Join Date: Jun 2004 Location: Newcastle-under-lyme, Staffordshire, United Kingdom. Posts: 2,037	Re: Friend's Laptop Issues Hello, Still, what laptop model is it? And has your friend tried resetting the BIOS by removing the coin / button cell lithium battery? __________________ Alvin.C \|Desktop PC\| \|AMD Athlon 64 X2 4800+\| \|Sapphire HD 4850 512MB GDDR3 PCI-E\| \|Foxconn 6150M2MA-KRS2H\| \|Crucial Ballistix 2GB PC2-6400 CL4\| \|OCZ Stealth X Stream 500W PSU\| \|Seagate ST380815AS 80GB SATA II 7200RPM HDD\| \|Optiarc AD-7191S SATA Lightscribe DVD±R\| \|Notebook PC\| \|HP Compaq nx7300 Business Notebook\|

05-06-2007, 06:52 AM	#5 (permalink)
JoshSB Geek Squad Agent Join Date: Nov 2005 Location: Ohio Posts: 770	Re: Friend's Laptop Issues I will get the actual laptop model later today, hes sleeping over at his Girlfriend's house right now, ******. Anyways, I never thought about resetting the BIOS, I will try it on it when he gets back. He is computer illiterate and knows nothing about computers beyond how to type so he would have no idea what the BIOS is. I feel stupid for not thinking about it myself. I will get back to you guys. __________________ "Truth is violated by falsehood but outraged by silence." Ad Astra Per Aspera- To the stars, through difficulty.*

05-10-2007, 06:43 PM	#7 (permalink)
JoshSB Geek Squad Agent Join Date: Nov 2005 Location: Ohio Posts: 770	Re: Friend's Laptop Issues HP DV1217US is the model number for his laptop. Thanks guys. P.S. here is the issue guys. I tried to turn it on without the HDD or the battery inside of it and it still will not turn on. I assume that if the HDD was the issue the **** thing would at least boot to the BIOS without it right? Anyways, where would I find the CMOS battery on it, cannot seem to find it. Thanks guys. __________________ "Truth is violated by falsehood but outraged by silence." Ad Astra Per Aspera- To the stars, through difficulty. Last edited by JoshSB; 05-10-2007 at 06:56 PM.

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