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05-04-2007, 05:33 PM
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#1 (permalink)
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Geek Squad Join Date: Nov 2005 Location: Ohio Posts: 782
|  Friend's Laptop Issues
Hey guys, my friend's laptop has had alot of trouble with it's hard drive, going out 2 times now and it was giving him issues for about 2 months now. The issue is that it suddenly will NOT turn on, I would assume this is a problem with the HDD, but it could also show that the motherboard is fried, is there anyway to tell without having to buy a new HDD which is a special HP HDD with a different ATA connection than normal HDDs.
Anyways, any of you guys got any suggestions/ideas to check before we order a new one?
Thanks guys.
__________________
Geek Squad Counter Intelligence Agent
"Truth is violated by falsehood but outraged by silence."
"Mastering others is strength, mastering yourself is true power."
~Sun Tzu
Ad Astra Per Aspera-
To the stars, through difficulty.
The opinions expressed here are my own and have no reflection upon Geek Squad or Best Buy. | 
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05-04-2007, 06:29 PM
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#2 (permalink)
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Wizard Techie Join Date: Feb 2006 Location: Bolingbrook, IL - USA Posts: 3,604
| Re: Friend's Laptop Issues
What model of laptop is it? When it Doesn't turn on, is it on battery power, or AC power? I am guess this is a SATA hard drive?
How old is the laptop? Has he contacted HP support to RMA the Hard drive, or just go out and buy a new one?
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05-05-2007, 02:42 PM
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#3 (permalink)
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Geek Squad Join Date: Nov 2005 Location: Ohio Posts: 782
| Re: Friend's Laptop Issues
It is a two year old laptop, well out of warranty, and the HDD failed about two times prior, it is a special sata connection laptop, I think 2/3/4/5 anyways, it will not power on via battery or plugged in.
Any thoughts?
__________________
Geek Squad Counter Intelligence Agent
"Truth is violated by falsehood but outraged by silence."
"Mastering others is strength, mastering yourself is true power."
~Sun Tzu
Ad Astra Per Aspera-
To the stars, through difficulty.
The opinions expressed here are my own and have no reflection upon Geek Squad or Best Buy. | |
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05-05-2007, 07:46 PM
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#4 (permalink)
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Master Techie Join Date: Jun 2004 Location: United Kingdom Posts: 2,436
| Re: Friend's Laptop Issues
Hello,
Still, what laptop model is it?
And has your friend tried resetting the BIOS by removing the coin / button cell lithium battery?
__________________ Alvin.C | Macbook Pro 13" (Mid 2009)|
|Mac OS X 10.6.2 | Windows Server 2008 R2| |Intel Core 2 Duo 2.26GHz| |Nvidia GeForce 9400M| |160GB SATA HDD| |PC3-8500 DDR3-SDRAM|
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|Windows Server 2008 R2 | Xubuntu 9.10| |Intel Atom 230 1.6GHz| |Nvidia ION| |2GB DDR2-SDRAM| | 
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05-06-2007, 07:52 AM
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#5 (permalink)
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Geek Squad Join Date: Nov 2005 Location: Ohio Posts: 782
| Re: Friend's Laptop Issues
I will get the actual laptop model later today, hes sleeping over at his Girlfriend's house right now, *******. Anyways, I never thought about resetting the BIOS, I will try it on it when he gets back. He is computer illiterate and knows nothing about computers beyond how to type so he would have no idea what the BIOS is. I feel stupid for not thinking about it myself.
I will get back to you guys.
__________________
Geek Squad Counter Intelligence Agent
"Truth is violated by falsehood but outraged by silence."
"Mastering others is strength, mastering yourself is true power."
~Sun Tzu
Ad Astra Per Aspera-
To the stars, through difficulty.
The opinions expressed here are my own and have no reflection upon Geek Squad or Best Buy. | |
| | |
05-07-2007, 05:52 AM
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#6 (permalink)
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Courtesy of Mak. Join Date: Feb 2007 Location: Chichester, England Posts: 4,003
| Re: Friend's Laptop Issues
Quote:
Originally Posted by JoshSB  . He is computer illiterate and knows nothing about computers beyond how to type | lol..
__________________ Every time I get Rep, I die inside.
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05-10-2007, 07:43 PM
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#7 (permalink)
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Geek Squad Join Date: Nov 2005 Location: Ohio Posts: 782
| Re: Friend's Laptop Issues
HP DV1217US is the model number for his laptop.
Thanks guys.
P.S. here is the issue guys.
I tried to turn it on without the HDD or the battery inside of it and it still will not turn on. I assume that if the HDD was the issue the **** thing would at least boot to the BIOS without it right?
Anyways, where would I find the CMOS battery on it, cannot seem to find it.
Thanks guys.
__________________
Geek Squad Counter Intelligence Agent
"Truth is violated by falsehood but outraged by silence."
"Mastering others is strength, mastering yourself is true power."
~Sun Tzu
Ad Astra Per Aspera-
To the stars, through difficulty.
The opinions expressed here are my own and have no reflection upon Geek Squad or Best Buy.
Last edited by JoshSB; 05-10-2007 at 07:56 PM.
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