ext HD, xp, no detection!

gelo · 10-18-2005, 08:16 AM

Hi everyone.

Ok, heres the deal. I bought an external laptop hard drive from a friend. It runs on USB and my friend says that on his all he does is plug it in and it works fine. 20 GB.

Now, Im using xp. Shouldnt it be detected as soon as its plugged in?

Why is this not the case? I plug the drive in, and absolutely nothing happens.

It works on my windows 98 BOMB of a computer, and so Im wondering what the bleep is going on here? Isnt xp specialised for things like this?

I would appreciate ANY help. Any questions, just ask.

Thank you to all in advance.

Juice Daddy · 10-18-2005, 09:23 AM

make sure the external drive is getting power?

needs drivers?

thats something to start with, good luck

brady · 10-18-2005, 12:22 PM

Im sure you have tried doing this :

Have you tried another USB port ?
Do you have any errors in your Device Manager ?
Have you updated your USB controller Drivers ?
Are you on an Admin account ?

gelo · 10-18-2005, 05:36 PM

Im pretty sure the external drive is getting power. It works fine on my Windows 98 computer...

I have installed the drivers that came with it on a CD...

Ive tried another USB port. Anyway, Im pretty sure this one works... I use it often.

Yes I do have errors in my Device Manager! Next to a USB Mass Storage Drive...???

Updated my USB controller Drivers? Plz explain...

Yes. I am admin. This is the only account on this computer.

brady · 10-18-2005, 05:40 PM

b/c It works fine on your 98 machine... It leads me to believe that its just a Driver Issue. What kind of drive is it ?

Do you have any options if you select the error icon in the DM ?

gelo · 10-19-2005, 01:15 AM

The drive is a 2.5 External sub-system drive. A laptop portable drive my friend calls it.

There is a port on the back which says USB2.0 which I plug into.

When I select the error, there are the options to update driver, uninstall and thats pretty much it...

gelo · 10-20-2005, 07:46 AM

=(

Anyone?

Nitestick · 10-20-2005, 07:55 AM

try the "update driver" option

gelo · 10-20-2005, 08:35 AM

I have tried, and it only comes up with another error...

Nitestick · 10-20-2005, 08:54 AM

uninstall all drivers and disconnect the hdd. install any software included on the disc you were given then plug in the hdd

10-18-2005, 08:16 AM	#1 (permalink)
gelo Newb Techie Join Date: Oct 2005 Posts: 9	ext HD, xp, no detection! Hi everyone. Ok, heres the deal. I bought an external laptop hard drive from a friend. It runs on USB and my friend says that on his all he does is plug it in and it works fine. 20 GB. Now, Im using xp. Shouldnt it be detected as soon as its plugged in? Why is this not the case? I plug the drive in, and absolutely nothing happens. It works on my windows 98 BOMB of a computer, and so Im wondering what the bleep is going on here? Isnt xp specialised for things like this? I would appreciate ANY help. Any questions, just ask. Thank you to all in advance.

10-18-2005, 12:22 PM	#3 (permalink)
brady Wizard Techie Join Date: Feb 2005 Posts: 3,665	Im sure you have tried doing this : Have you tried another USB port ? Do you have any errors in your Device Manager ? Have you updated your USB controller Drivers ? Are you on an Admin account ? __________________

10-18-2005, 05:40 PM	#5 (permalink)
brady Wizard Techie Join Date: Feb 2005 Posts: 3,665	b/c It works fine on your 98 machine... It leads me to believe that its just a Driver Issue. What kind of drive is it ? Do you have any options if you select the error icon in the DM ? __________________

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10-18-2005, 09:23 AM	#2 (permalink)
Juice Daddy Monster Techie Join Date: Jun 2005 Posts: 1,714	make sure the external drive is getting power? needs drivers? thats something to start with, good luck

10-18-2005, 05:36 PM	#4 (permalink)
gelo Newb Techie Join Date: Oct 2005 Posts: 9	Im pretty sure the external drive is getting power. It works fine on my Windows 98 computer... I have installed the drivers that came with it on a CD... Ive tried another USB port. Anyway, Im pretty sure this one works... I use it often. Yes I do have errors in my Device Manager! Next to a USB Mass Storage Drive...??? Updated my USB controller Drivers? Plz explain... Yes. I am admin. This is the only account on this computer.

10-19-2005, 01:15 AM	#6 (permalink)
gelo Newb Techie Join Date: Oct 2005 Posts: 9	The drive is a 2.5 External sub-system drive. A laptop portable drive my friend calls it. There is a port on the back which says USB2.0 which I plug into. When I select the error, there are the options to update driver, uninstall and thats pretty much it...

10-20-2005, 07:46 AM	#7 (permalink)
gelo Newb Techie Join Date: Oct 2005 Posts: 9	=( Anyone?

10-20-2005, 08:35 AM	#9 (permalink)
gelo Newb Techie Join Date: Oct 2005 Posts: 9	I have tried, and it only comes up with another error...