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Old 09-10-2009, 06:43 AM   #1 (permalink)
 
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Exclamation Dell Won't load Past Splash Screen
I left my laptop on for 4-5 hours today while doing something else ( i do this every once in a while..no problems) when I came back to it, I opened it and it was a blank screen, no icons would come up or anything so I turned it off, i went to start it again and it loads past the xp splash screen than the blank black screen comes up loading windows and it freezes at that black screen, i tried to boot into safe mode and got a blue screen error message

laptop is Dell Vostro 1400 running XP

thanks
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Old 09-10-2009, 07:44 AM   #2 (permalink)
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Default Re: Dell Won't load Past Splash Screen
can you post the stop error you received on the BSOD?

Here is what we need.
Decoding STOP Errors
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Old 09-10-2009, 12:19 PM   #3 (permalink)
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Default Re: Dell Won't load Past Splash Screen
I have always performed a repair installation for this. It seems like each time it has been due to a corrupted Windows file.

Repair Windows XP - How to Perform a Repair Installation of Windows XP - Part 1 of 2
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Old 09-10-2009, 04:07 PM   #4 (permalink)
 
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Default Re: Dell Won't load Past Splash Screen
Quote:
Originally Posted by Hefemeister View Post
can you post the stop error you received on the BSOD?

Here is what we need.
Decoding STOP Errors
error message is:
stop: C0000021a (fatal system error)
the windows logon process system process terminated unexpectedly with a status of Oxc00000022 (0X000000000 0X000000000)
the system has been shut down
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Old 09-10-2009, 04:10 PM   #5 (permalink)
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Default Re: Dell Won't load Past Splash Screen
Yeah hit up the repair option Trot posted.

Bug Check 0x22: FILE_SYSTEM

The FILE_SYSTEM bug check has a value of 0x00000022.

This bug check appears very infrequently.
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Old 09-10-2009, 04:11 PM   #6 (permalink)
 
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Default Re: Dell Won't load Past Splash Screen
Quote:
Originally Posted by Trotter View Post
I have always performed a repair installation for this. It seems like each time it has been due to a corrupted Windows file.

Repair Windows XP - How to Perform a Repair Installation of Windows XP - Part 1 of 2
i never got the XP CD with my computer
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Old 09-10-2009, 04:14 PM   #7 (permalink)
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Default Re: Dell Won't load Past Splash Screen
See if you have a friend with an oem copy of xp or call dell for a replacement.
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Old 09-10-2009, 04:32 PM   #8 (permalink)
 
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Default Re: Dell Won't load Past Splash Screen
Quote:
Originally Posted by Hefemeister View Post
See if you have a friend with an oem copy of xp or call dell for a replacement.
dell cant help because my computer is out of warranty
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Old 09-10-2009, 08:05 PM   #9 (permalink)
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Default Re: Dell Won't load Past Splash Screen
Dell should still be able to provide you with a replacement. It may cost you some money but it should still be a option.
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