Computer Randomly shuts off ingame

Concore · 05-13-2008, 02:43 AM

I have a pretty High dollar computer built for running games on a very high setting, the only problem is that on any games are remotely graphic intensive my computer will shut off after a few minutes to thirty minutes. I then have to hard reset it by holding down the power button. When it does shut off my power light stays on but there is no movement in my computer. Everything is stopped. This did not happen until after I wiped my hard drives. I installed all of my drivers and did all of my updates. I have monitored temperatures and replaced the power supply. I am now at a loss. Any ideas?

SYL\X/3K · 05-13-2008, 03:08 AM

Check if Hibernation is Enabled or Standby, disable both

eyeCpc · 05-13-2008, 03:13 AM

By shutoff do you mean games lock solid? Besides a possible bad dimm accounting for unexpected locks a board problem is likely since you ruled temps out. But can you monitor video card temps along with cpu and board?

A bad cap or biod eprom would be the hardware side of a board problem while a weak battery or corrupted bios programming would be another type. With XP games tend to lock up solid while Vista now sees an improved crash control method for logging off in order to return to the desktop if the task manager fails to end a locked game or app.

If you have a reset button that should readily see the system restart and bring up the Windows F8 boot menu for the last known that worked, safe mode, or starting Windows normally. The power button held should see the system turn off completely unless a board problem is present. You should see the "soft off in 4 seconds" or similar option in the bios setup along with the user defined option there in case that is set different.

Concore · 05-13-2008, 12:43 PM

The issue that makes alot of those suggestions seem unlikely is the fact that when I play certain games on the lowest setting I don't experience the shutting off problem. and I can monitor the temps of all the hot spots of my computer. I have an nvidia 8800

Ste · 05-13-2008, 01:54 PM

Try a different and better power supply first.

It seems as though your power supply cannot handle the high load.

Lower settings would mean the CPU, memory and GPU would work less, drawing less power..

veedubfreak · 05-13-2008, 09:30 PM

What are the specs of the machine? You dont have an nvidia 680i motherboard do you?

Keyboard Cowboy · 05-14-2008, 06:08 AM

Have you check your BIOS's CPU shutdown temp?

Concore · 05-14-2008, 12:31 PM

I can't get into my bios menu when I restart, I push the button is says to push but nothing happens, no other key brings it up either.

carnageX · 05-14-2008, 02:45 PM

You must have a USB keyboard? Plug in a PS/2 keyboard, or use a PS/2 adapter, enter the BIOS that way, and then enable USB keyboard support. Should be able to use your USB keyboard to enter BIOS after that.

eyeCpc · 05-15-2008, 12:03 AM

On most newer boards the usb keyboards should still work as far as getting into the bios setup. The one thing to try is repeatedly pressing the DEL key or use another keyboard anyways and repeatedly press the key right when the first post screen appears. Sometimes it takes a little extra at times. The bios could be in need of an update as another thought.

05-13-2008, 02:43 AM	#1 (permalink)
Concore Newb Techie Join Date: May 2008 Posts: 16	Computer Randomly shuts off ingame I have a pretty High dollar computer built for running games on a very high setting, the only problem is that on any games are remotely graphic intensive my computer will shut off after a few minutes to thirty minutes. I then have to hard reset it by holding down the power button. When it does shut off my power light stays on but there is no movement in my computer. Everything is stopped. This did not happen until after I wiped my hard drives. I installed all of my drivers and did all of my updates. I have monitored temperatures and replaced the power supply. I am now at a loss. Any ideas?

05-13-2008, 03:08 AM	#2 (permalink)
SYL\X/3K I know <html>, do you? $SYL\X/3K's Avatar$ Join Date: Aug 2006 Location: 127.0.0.1 Posts: 1,642 $Send a message via AIM to SYL\X/3K$ $Send a message via Yahoo to SYL\X/3K$ $Send a message via Skype™ to SYL\X/3K$	Re: Computer Randomly shuts off ingame Check if Hibernation is Enabled or Standby, disable both __________________ P3 Setup- Intel 1.0ghz , 512Mb SDRAM , ATI 9200 128MB, 2x 40GB HD, Asus CUSL-LV .....:::::POST Troubleshooting Steps.___.My Rig.___.Memory Test:::::.....
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05-13-2008, 03:13 AM	#3 (permalink)
eyeCpc Monster Techie Join Date: Apr 2007 Posts: 1,279	Re: Computer Randomly shuts off ingame By shutoff do you mean games lock solid? Besides a possible bad dimm accounting for unexpected locks a board problem is likely since you ruled temps out. But can you monitor video card temps along with cpu and board? A bad cap or biod eprom would be the hardware side of a board problem while a weak battery or corrupted bios programming would be another type. With XP games tend to lock up solid while Vista now sees an improved crash control method for logging off in order to return to the desktop if the task manager fails to end a locked game or app. If you have a reset button that should readily see the system restart and bring up the Windows F8 boot menu for the last known that worked, safe mode, or starting Windows normally. The power button held should see the system turn off completely unless a board problem is present. You should see the "soft off in 4 seconds" or similar option in the bios setup along with the user defined option there in case that is set different.

05-13-2008, 12:43 PM	#4 (permalink)
Concore Newb Techie Join Date: May 2008 Posts: 16	Re: Computer Randomly shuts off ingame The issue that makes alot of those suggestions seem unlikely is the fact that when I play certain games on the lowest setting I don't experience the shutting off problem. and I can monitor the temps of all the hot spots of my computer. I have an nvidia 8800

05-13-2008, 01:54 PM	#5 (permalink)
Ste The Executioner Join Date: Aug 2005 Location: Mount Prospect, IL Posts: 8,188	Re: Computer Randomly shuts off ingame Try a different and better power supply first. It seems as though your power supply cannot handle the high load. Lower settings would mean the CPU, memory and GPU would work less, drawing less power.. __________________ Read The Rules!! Power Supply Guide Intel Overclocking Thread AMD Overclocking Thread Other Important Threads I'm sorry but I do not accept support requests via IM, email, or personal messages There will come a day, such a day when all will be told more than they wish to know, what one hears may explain the past, it may explain the future, but it has never made a difference either way and it will change nothing. Some day.... But that is not this day, and I don't know when, I just don't know.

05-13-2008, 09:30 PM	#6 (permalink)
veedubfreak Representing Deutschland Join Date: Jul 2007 Posts: 5,222	Re: Computer Randomly shuts off ingame What are the specs of the machine? You dont have an nvidia 680i motherboard do you? __________________ Gaming Rig Mountain Mods UFO Intel Q6600 g0 3.6ghz 1.4v Thermalright Ultra-120 Extreme 2x2gb Ocz Reapers@ 4-4-4-12 eVga 9800GTX SLI eVga 680i (#2) Corsair 750TX 24" Acer + 24" Soyo 20123 3dmark06 score

05-14-2008, 06:08 AM	#7 (permalink)
Keyboard Cowboy Rustlin' Up A Post Count Join Date: Jan 2004 Location: Sydney, Australia Posts: 4,134	Re: Computer Randomly shuts off ingame Have you check your BIOS's CPU shutdown temp? __________________ Keyboard Cowboy "Well, let me explain the New World Order. Governments and corporations need people like you and me. We are Samurai... the Keyboard Cowboys... and all those other people who have no idea what's going on are the cattle... Moooo." --The Plague

05-14-2008, 12:31 PM	#8 (permalink)
Concore Newb Techie Join Date: May 2008 Posts: 16	Re: Computer Randomly shuts off ingame I can't get into my bios menu when I restart, I push the button is says to push but nothing happens, no other key brings it up either.

05-14-2008, 02:45 PM	#9 (permalink)
carnageX Lurker Techie Join Date: Feb 2007 Location: South Dakota Posts: 2,110	Re: Computer Randomly shuts off ingame You must have a USB keyboard? Plug in a PS/2 keyboard, or use a PS/2 adapter, enter the BIOS that way, and then enable USB keyboard support. Should be able to use your USB keyboard to enter BIOS after that. __________________ Desktop: /Antec 900..................................Intel e6750 @ 3.53GHz\ /Arctic Cooling Freezer 7 Pro.....GigaByte GA-P35-DS3R mobo\ /2x1GB G.Skill/2x1GB OCZ Gold DDR2-800 @ 5-5-5-15, 441MHz\ \EVGA 8800GT 512MB @ 730/1000........OCZ GameXStream 700w/ \19" Hanns-G Widescreen LCD..............19" AOC Fullscreen CRT/ \SeaGate 500GB/320GB; Maxtor 160GB external; W.D. 160GB/ Laptop: Compaq C769US 3DMark06 Score: 13700 \| carnageX \| e6750 @ 3.53GHz \| 8800GT 512MB @ 760/1080 \| XP Home 32bit

05-15-2008, 12:03 AM	#10 (permalink)
eyeCpc Monster Techie Join Date: Apr 2007 Posts: 1,279	Re: Computer Randomly shuts off ingame On most newer boards the usb keyboards should still work as far as getting into the bios setup. The one thing to try is repeatedly pressing the DEL key or use another keyboard anyways and repeatedly press the key right when the first post screen appears. Sometimes it takes a little extra at times. The bios could be in need of an update as another thought.

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