Help Troubleshooting Problem With Computer Case Sound

MacDaddyGator · 09-23-2007, 07:21 PM

I built my computer and everything is working fine, but my headphone sound from the computer case output. Can you all help me troubleshoot this. What should I check to find the problem. By onboard sound works.

pinoy3000 · 09-23-2007, 07:31 PM

Ok, first of all, is the front panel sound in your case, is it plugged in to the mobo? The cables should be labeled as AC97 and look at your mobo manual on where to plug that in.

MacDaddyGator · 09-23-2007, 07:48 PM

AC97 is not plugged in. The one that is plugged into the Motherboard said HD on it. It is connected to the same line as the AC97. I thought I should connect the HD plug, because I thought that provided better sound.

commandercup · 09-23-2007, 08:08 PM

Quote:

Originally Posted by MacDaddyGator

AC97 is not plugged in. The one that is plugged into the Motherboard said HD on it. It is connected to the same line as the AC97. I thought I should connect the HD plug, because I thought that provided better sound.

then try the other one 0_0

read your mobos manual and your case manual (if it came with one)

your onboard mobo must not support HD, so use AC'97

MacDaddyGator · 09-23-2007, 08:12 PM

Actually, my motherboard supports HD audio by default. I did try the AC'97, and it only works with the onboard sound, and not the sound on the front of my case.

commandercup · 09-23-2007, 08:13 PM

Quote:

Originally Posted by MacDaddyGator

Actually, my motherboard supports HD audio by default. I did try the AC'97, and it only works with the onboard sound, and not the sound on the front of my case.

um... how can the AC'97 plugs only work with the onboard sound when its not related to the onboard? the AC'97/HD plugs are from your case (front plugs) to the mobo/sound card...

MacDaddyGator · 09-23-2007, 08:23 PM

I may have confused the point. Let me explain. I can plug my speakers into the green plug on my motherboard and the speakers work. I can't get any sound out of the front of my case, even though I have connected the HD plug and then changed it to the AC'97 plug. I get the same thing with either plug. No sound out of the front of my case, but I do get sound out of the back (direct motherboard connection).

One more thing. My motherboard owners manual shows a screen that should come up when I click on the speaker button on the bottom right tray. When i click on that, I don't get the same detailed menu that is supposed to be used to set up sound for AC'97.

Last thing. I don't think I have the latest BIOS for my motherboard. I have not flashed it. I don't know if that may be part of the problem or not.

commandercup · 09-23-2007, 08:26 PM

Quote:

Originally Posted by MacDaddyGator

I may have confused the point. Let me explain. I can plug my speakers into the green plug on my motherboard and the speakers work. I can't get any sound out of the front of my case, even though I have connected the HD plug and then changed it to the AC'97 plug. I get the same thing with either plug. No sound out of the front of my case, but I do get sound out of the back (direct motherboard connection).

One more thing. My motherboard owners manual shows a screen that should come up when I click on the speaker button on the bottom right tray. When i click on that, I don't get the same detailed menu that is supposed to be used to set up sound for AC'97.

Last thing. I don't think I have the latest BIOS for my motherboard. I have not flashed it. I don't know if that may be part of the problem or not.

did you install your motherboards sound drivers? you need to install ac'97 or hd drivers, that may be the problem

and yes you cleared up my conception of your problem

MacDaddyGator · 09-23-2007, 08:34 PM

I did install the motherboard drivers.

commandercup · 09-23-2007, 08:38 PM

Quote:

Originally Posted by MacDaddyGator

I did install the motherboard drivers.

sound drivers, not motherboard drivers

go the mobo manufacturers site and click downloads for your mobo and find "Audio" and look for drivers

09-23-2007, 07:21 PM	#1 (permalink)
MacDaddyGator True Techie Join Date: Aug 2007 Posts: 130	Help Troubleshooting Problem With Computer Case Sound I built my computer and everything is working fine, but my headphone sound from the computer case output. Can you all help me troubleshoot this. What should I check to find the problem. By onboard sound works. __________________ Intel Core 2 Quad Q6600 SLACR Gigabyte P-35 DS3R Crucial Ballistic 4gb (4 X 1gb) 240 Pin DDR2 800 750 GB SATA-II Western Digital (2X) RAID-0 Stripe EVGA 8800GTS 320MB Lite On Black 20X DVD SATA Corsair 520W Power Supply Antec 900 Black Steel ATX Mid Tower Case Tunic Tower 120 P4 & K8 CPU Cooler Artic Silver 5 Thermal Compound Microsoft Windows Vista Ultimate 64Bit Retail Mouse Logitech Revised G5 Samsung 226BW Black 22" DVI WideScreen ATI TV Wonder 650 Logitech Z-5300e Speaker System

09-23-2007, 07:31 PM	#2 (permalink)
pinoy3000 Monster Techie Join Date: Jan 2007 Posts: 1,003	Re: Help Troubleshooting Problem With Computer Case Sound Ok, first of all, is the front panel sound in your case, is it plugged in to the mobo? The cables should be labeled as AC97 and look at your mobo manual on where to plug that in. __________________ 3DMark: 10967

09-23-2007, 07:48 PM	#3 (permalink)
MacDaddyGator True Techie Join Date: Aug 2007 Posts: 130	Re: Help Troubleshooting Problem With Computer Case Sound AC97 is not plugged in. The one that is plugged into the Motherboard said HD on it. It is connected to the same line as the AC97. I thought I should connect the HD plug, because I thought that provided better sound. __________________ Intel Core 2 Quad Q6600 SLACR Gigabyte P-35 DS3R Crucial Ballistic 4gb (4 X 1gb) 240 Pin DDR2 800 750 GB SATA-II Western Digital (2X) RAID-0 Stripe EVGA 8800GTS 320MB Lite On Black 20X DVD SATA Corsair 520W Power Supply Antec 900 Black Steel ATX Mid Tower Case Tunic Tower 120 P4 & K8 CPU Cooler Artic Silver 5 Thermal Compound Microsoft Windows Vista Ultimate 64Bit Retail Mouse Logitech Revised G5 Samsung 226BW Black 22" DVI WideScreen ATI TV Wonder 650 Logitech Z-5300e Speaker System

09-23-2007, 08:12 PM	#5 (permalink)
MacDaddyGator True Techie Join Date: Aug 2007 Posts: 130	Re: Help Troubleshooting Problem With Computer Case Sound Actually, my motherboard supports HD audio by default. I did try the AC'97, and it only works with the onboard sound, and not the sound on the front of my case. __________________ Intel Core 2 Quad Q6600 SLACR Gigabyte P-35 DS3R Crucial Ballistic 4gb (4 X 1gb) 240 Pin DDR2 800 750 GB SATA-II Western Digital (2X) RAID-0 Stripe EVGA 8800GTS 320MB Lite On Black 20X DVD SATA Corsair 520W Power Supply Antec 900 Black Steel ATX Mid Tower Case Tunic Tower 120 P4 & K8 CPU Cooler Artic Silver 5 Thermal Compound Microsoft Windows Vista Ultimate 64Bit Retail Mouse Logitech Revised G5 Samsung 226BW Black 22" DVI WideScreen ATI TV Wonder 650 Logitech Z-5300e Speaker System

09-23-2007, 08:23 PM	#7 (permalink)
MacDaddyGator True Techie Join Date: Aug 2007 Posts: 130	Re: Help Troubleshooting Problem With Computer Case Sound I may have confused the point. Let me explain. I can plug my speakers into the green plug on my motherboard and the speakers work. I can't get any sound out of the front of my case, even though I have connected the HD plug and then changed it to the AC'97 plug. I get the same thing with either plug. No sound out of the front of my case, but I do get sound out of the back (direct motherboard connection). One more thing. My motherboard owners manual shows a screen that should come up when I click on the speaker button on the bottom right tray. When i click on that, I don't get the same detailed menu that is supposed to be used to set up sound for AC'97. Last thing. I don't think I have the latest BIOS for my motherboard. I have not flashed it. I don't know if that may be part of the problem or not. __________________ Intel Core 2 Quad Q6600 SLACR Gigabyte P-35 DS3R Crucial Ballistic 4gb (4 X 1gb) 240 Pin DDR2 800 750 GB SATA-II Western Digital (2X) RAID-0 Stripe EVGA 8800GTS 320MB Lite On Black 20X DVD SATA Corsair 520W Power Supply Antec 900 Black Steel ATX Mid Tower Case Tunic Tower 120 P4 & K8 CPU Cooler Artic Silver 5 Thermal Compound Microsoft Windows Vista Ultimate 64Bit Retail Mouse Logitech Revised G5 Samsung 226BW Black 22" DVI WideScreen ATI TV Wonder 650 Logitech Z-5300e Speaker System

09-23-2007, 08:34 PM	#9 (permalink)
MacDaddyGator True Techie Join Date: Aug 2007 Posts: 130	Re: Help Troubleshooting Problem With Computer Case Sound I did install the motherboard drivers. __________________ Intel Core 2 Quad Q6600 SLACR Gigabyte P-35 DS3R Crucial Ballistic 4gb (4 X 1gb) 240 Pin DDR2 800 750 GB SATA-II Western Digital (2X) RAID-0 Stripe EVGA 8800GTS 320MB Lite On Black 20X DVD SATA Corsair 520W Power Supply Antec 900 Black Steel ATX Mid Tower Case Tunic Tower 120 P4 & K8 CPU Cooler Artic Silver 5 Thermal Compound Microsoft Windows Vista Ultimate 64Bit Retail Mouse Logitech Revised G5 Samsung 226BW Black 22" DVI WideScreen ATI TV Wonder 650 Logitech Z-5300e Speaker System

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