EVGA is unrivaled

Sora · 08-16-2007, 04:56 PM

here is a story about my 7900GS KO that I purchased way back at christmas. I saw it spark the other day and got scared becuase I never registered my EVGA card and there is no serial on the back left or anything so there was no way to register it. I called tech support and told them that I had no serial but wanted to RMA my EVGA card. I really thought I was going to have to pay full price for a new card but I talked to someone named Gabriel Perez and he told me to send him pictures of the front and back of the card with a print screen of the invoice from newegg. So i did and a day later he emailed me a whole NEW serial which I was able to register it. Now I am going to register the card and then RMA it for a "product of equal performance and value" Since the 7900GS KO is not sold anymore they will most likely send me an 8600GTS instead. Hah EVGA is unrivaled in customer support...

Deadpixel · 08-16-2007, 04:59 PM

Thats cool, I noticed they stopped making the KO version. I would get the 8600GTS, and then step-up to an 8800GTS in november.

Great customer service

BFG sucks, I called to get an RMA, after an email told me I could, and the guy would let me.....

b1gapl · 08-16-2007, 05:07 PM

wow....that is awesome. EVGA is the brand you must get for Nvidia cards.

Deadpixel · 08-16-2007, 05:08 PM

Quote:

Originally Posted by b1gapl

wow....that is awesome. EVGA is the brand you must get for Nvidia cards.

I heard XFX is good, if you dont plan to step-up within 3 months, or if your buying used.

Sora · 08-16-2007, 05:10 PM

XFX is good yes but still EVGA is better with customer service really.

veedubfreak · 08-16-2007, 05:10 PM

So far i have yet to hear anything other than good things about evga, makes me glad i picked them.

Ridlyn · 08-16-2007, 05:11 PM

Quote:

Originally Posted by Deadpixel

I heard XFX is good, if you dont plan to step-up within 3 months, or if your buying used.

XFX used to be horrible then when the 7 series cards came out they really turned it around are now rivaling evga for the best nvidia cards just evga's customer support isn't matched by anyone.

vernong1992 · 08-16-2007, 05:14 PM

Quote:

Originally Posted by Sora

here is a story about my 7900GS KO that I purchased way back at christmas. I saw it spark the other day and got scared becuase I never registered my EVGA card and there is no serial on the back left or anything so there was no way to register it. I called tech support and told them that I had no serial but wanted to RMA my EVGA card. I really thought I was going to have to pay full price for a new card but I talked to someone named Gabriel Perez and he told me to send him pictures of the front and back of the card with a print screen of the invoice from newegg. So i did and a day later he emailed me a whole NEW serial which I was able to register it. Now I am going to register the card and then RMA it for a "product of equal performance and value" Since the 7900GS KO is not sold anymore they will most likely send me an 8600GTS instead. Hah EVGA is unrivaled in customer support...

dang.... thats freaking nice.. is that why u haven't been posting as much?

AnthraX · 08-16-2007, 05:15 PM

That's awesome. Customer support seems to be a top priority in today's market.

Sora · 08-16-2007, 05:23 PM

Quote:

Originally Posted by vernong1992

dang.... thats freaking nice.. is that why u haven't been posting as much?

I haven't been posting as much becuase I have been working constantly....I have been buying stuff one after another but when Im not working I am either sleeping or doing something relaxing....I still wonder if they have any 7900GS KO left becuase if they do and they send me one new I may just instantly sell it unopened and purchase the X1950XT.

08-16-2007, 04:56 PM	#1 (permalink)
Sora Renowned Budgeting Master Join Date: Nov 2006 Location: Uniontown, PA Posts: 4,122	EVGA is unrivaled here is a story about my 7900GS KO that I purchased way back at christmas. I saw it spark the other day and got scared becuase I never registered my EVGA card and there is no serial on the back left or anything so there was no way to register it. I called tech support and told them that I had no serial but wanted to RMA my EVGA card. I really thought I was going to have to pay full price for a new card but I talked to someone named Gabriel Perez and he told me to send him pictures of the front and back of the card with a print screen of the invoice from newegg. So i did and a day later he emailed me a whole NEW serial which I was able to register it. Now I am going to register the card and then RMA it for a "product of equal performance and value" Since the 7900GS KO is not sold anymore they will most likely send me an 8600GTS instead. Hah EVGA is unrivaled in customer support... __________________ E6300 w/ Arctic Freezer Pro 7 @ 3.6ghz 1.4Vcore Antec 900 Case EVGA 750i FTW Mobo 2x1GB of DDR2-533 D9GMH Team Xtreme 4-4-4-12 @ 1030mhz 2.2v Gigabyte 8800GT 720/1800/1050 (eventually will SLI when they go down in price) Hanns G 19" Wide 5MS LCD 1 250GB WD and 1 Seagate 7200.10 in RAID 0 Corsair 520HX 3DMark06 Score: 13900

08-16-2007, 04:59 PM	#2 (permalink)
Deadpixel Ultra Techie Join Date: Jun 2007 Posts: 837	Re: EVGA is unrivaled Thats cool, I noticed they stopped making the KO version. I would get the 8600GTS, and then step-up to an 8800GTS in november. Great customer service BFG sucks, I called to get an RMA, after an email told me I could, and the guy would let me.....

08-16-2007, 05:07 PM	#3 (permalink)
b1gapl Commander SMod Join Date: Nov 2004 Location: New York City Posts: 11,804	Re: EVGA is unrivaled wow....that is awesome. EVGA is the brand you must get for Nvidia cards. __________________ Recommended PC Components Guide Potentially the longest thread in history!! Tech-Forums Official 3DMark06/05/03 Top List

08-16-2007, 05:10 PM	#5 (permalink)
Sora Renowned Budgeting Master Join Date: Nov 2006 Location: Uniontown, PA Posts: 4,122	Re: EVGA is unrivaled XFX is good yes but still EVGA is better with customer service really. __________________ E6300 w/ Arctic Freezer Pro 7 @ 3.6ghz 1.4Vcore Antec 900 Case EVGA 750i FTW Mobo 2x1GB of DDR2-533 D9GMH Team Xtreme 4-4-4-12 @ 1030mhz 2.2v Gigabyte 8800GT 720/1800/1050 (eventually will SLI when they go down in price) Hanns G 19" Wide 5MS LCD 1 250GB WD and 1 Seagate 7200.10 in RAID 0 Corsair 520HX 3DMark06 Score: 13900

08-16-2007, 05:10 PM	#6 (permalink)
veedubfreak Official DFI Bricker Join Date: Jul 2007 Posts: 5,672	Re: EVGA is unrivaled So far i have yet to hear anything other than good things about evga, makes me glad i picked them. __________________ Gaming Rig Mountain Mods UFO Intel Q6600 g0 3.6ghz 1.4v Custom H2O 2x2gb Ocz Reapers@ 4-4-4-12 HIS 4870 Crossfire Asus Rampage Formula x48 Corsair 750TX 24" Acer + 24" Soyo #1 3dmark06 holder 21554 "U" is a letter, "you" is a word. Just say no to lazy typing.

08-16-2007, 05:15 PM	#9 (permalink)
AnthraX Ultra Techie Join Date: Feb 2005 Posts: 988	Re: EVGA is unrivaled That's awesome. Customer support seems to be a top priority in today's market. __________________ There's No Place Like 127.0.0.1

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