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Old 10-26-2009, 12:26 AM   #1 (permalink)
 
Junior Techie

Join Date: Mar 2004

Posts: 85

Taz202 is on a distinguished road

Default Re: unable to change desktop

Here is the hijackthis scan you requested

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:21:58 AM, on 26/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\arservice.exe
E:\diskeeper defragmentor\DkService.exe
E:\Sync\FreeAgentService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\HP\KBD\KBD.EXE
E:\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\System32\svchost.exe
E:\network magic\nmapp.exe
C:\WINDOWS\V0380Mon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
E:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Documents and Settings\HP_Administrator\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = AOL.ca - Canada's Breaking News, Entertainment, Music, Life & Style and Email
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://free.avg.com/ww.registration-appf8
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O1 - Hosts: 91.212.127.226 osguard-pro.microsoft.com
O1 - Hosts: 91.212.127.226 osguard-pro.com
O1 - Hosts: 91.212.127.226 Antivirus System PRO Powerfull PC Protection
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\s wg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe
O4 - HKLM\..\Run: [LaunchList] C:\Program Files\Pinnacle\Studio 10\LaunchList.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [MaxMenuMgr] "E:\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "E:\network magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [V0380Mon.exe] C:\WINDOWS\V0380Mon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [system tool] C:\Program Files\apxdui\hdtssysguard.exe
O4 - HKLM\..\Run: [winupdate.exe] C:\WINDOWS\system32\winupdate.exe
O4 - HKLM\..\Run: [MRIPEUndo] "F:\MRI.exe" /undopeboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Creative Live! Cam Manager] "E:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
O4 - HKCU\..\Run: [system tool] C:\Program Files\apxdui\hdtssysguard.exe
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn...Detection2.cab
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/...osticsxp2k.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/soft...5108/CTPID.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O23 - Service: Diskeeper - Diskeeper Corporation - E:\diskeeper defragmentor\DkService.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - E:\Sync\FreeAgentService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - E:\network magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 11898 bytes
Taz202 is offline  
Old 10-26-2009, 12:36 AM   #2 (permalink)
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Default Re: unable to change desktop

Remove

O1 - Hosts: 91.212.127.226 osguard-pro.microsoft.com

O1 - Hosts: 91.212.127.226 osguard-pro.com

O1 - Hosts: 91.212.127.226 Antivirus System PRO Powerfull PC Protection

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

Thats just a few. Your system is infected....

I need you to follow this

XP Full

Post the logs as required and run the scans in order as shown.

And what company "fixed" your pc of spyware issues?
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Old 10-26-2009, 04:19 AM   #3 (permalink)
 
Junior Techie

Join Date: Mar 2004

Posts: 85

Taz202 is on a distinguished road

Default Re: unable to change desktop

ComboFix 09-10-25.02 - HP_Administrator 26/10/2009 2:04.1.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.186 [GMT -4:00]
Running from: c:\documents and settings\HP_Administrator\My Documents\Downloads\ComboFix.exe
AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\HP_ADM~1\LOCALS~1\Temp\IadHide5.dll
c:\documents and settings\HP_Administrator\Local Settings\Temp\IadHide5.dll
c:\windows\kb913800.exe
c:\windows\system32\AVR09.exe
D:\Autorun.inf
K:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2009-09-26 to 2009-10-26 )))))))))))))))))))))))))))))))
.

2009-10-26 03:08 . 2009-10-26 03:08 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\HP
2009-10-26 02:08 . 2009-10-26 02:08 5956 ----a-w- c:\windows\system32\d3d9caps.dat
2009-10-26 00:17 . 2009-08-22 07:21 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys
2009-10-26 00:17 . 2009-10-26 01:19 -------- d-----w- c:\program files\Symantec
2009-10-26 00:17 . 2009-10-26 01:19 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-10-26 00:17 . 2009-10-26 01:19 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-10-26 00:16 . 2009-10-26 02:12 -------- d-----w- c:\windows\system32\drivers\NIS
2009-10-26 00:16 . 2009-10-26 00:16 -------- d-----w- c:\program files\Norton Internet Security
2009-10-26 00:16 . 2009-10-26 00:16 -------- d-----w- c:\program files\Windows Sidebar
2009-10-26 00:16 . 2009-10-26 00:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2009-10-26 00:13 . 2009-10-26 00:14 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-10-26 00:13 . 2009-10-26 00:13 -------- d-----w- c:\program files\NortonInstaller
2009-10-23 22:21 . 2009-10-23 22:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Geek Squad
2009-10-22 23:37 . 2009-10-25 01:24 -------- d-----w- c:\program files\apxdui
2009-10-22 23:28 . 2009-10-22 23:28 -------- d-----w- C:\Diskeeper
2009-10-22 07:48 . 2009-10-22 07:48 -------- d-----w- c:\program files\Common Files\Diskeeper Corporation
2009-10-22 07:48 . 2009-10-22 07:48 -------- d-----w- c:\documents and settings\All Users\Application Data\Diskeeper Corporation
2009-10-16 03:48 . 2009-10-16 03:48 -------- d-----w- c:\documents and settings\All Users\Application Data\nView_Profiles
2009-09-29 10:19 . 2009-09-29 10:19 -------- d-----w- c:\documents and settings\All Users\Application Data\HPSSUPPLY

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2009-10-26 06:15 . 2009-07-30 03:04 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\Skype
2009-10-26 04:03 . 2009-07-30 03:06 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\skypePM
2009-10-26 01:19 . 2009-10-26 00:17 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-10-26 01:19 . 2009-10-26 00:17 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-10-26 01:13 . 2006-05-24 09:29 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-10-26 00:30 . 2009-09-24 17:38 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\HPAppData
2009-10-26 00:03 . 2009-04-26 23:04 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-10-24 03:20 . 2006-05-24 09:01 -------- d-----w- c:\program files\HP Rhapsody
2009-10-18 19:19 . 2009-04-29 00:52 848 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-10-11 06:33 . 2006-05-24 09:26 -------- d-----w- c:\program files\Google
2009-10-11 05:29 . 2006-05-24 08:31 -------- d-----w- c:\program files\Java
2009-10-05 19:56 . 2009-08-28 04:00 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-10-03 04:13 . 2009-09-25 23:14 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\HpUpdate
2009-10-02 16:02 . 2009-08-27 23:50 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\Creative
2009-09-29 10:19 . 2009-09-24 17:19 147940 ----a-w- c:\windows\hpoins37.dat
2009-09-25 23:14 . 2006-05-24 08:48 -------- d-----w- c:\program files\HP
2009-09-24 17:31 . 2009-09-24 17:31 -------- d-----w- c:\documents and settings\All Users\Application Data\WEBREG
2009-09-24 17:30 . 2006-05-24 09:08 -------- d-----w- c:\program files\Hewlett-Packard
2009-09-24 17:30 . 2006-05-24 08:52 -------- d-----w- c:\documents and settings\All Users\Application Data\HP
2009-09-24 17:28 . 2009-09-24 17:28 -------- d-----w- c:\documents and settings\All Users\Application Data\HP Product Assistant
2009-09-23 18:28 . 2009-09-23 18:28 102664 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-09-21 02:06 . 2006-05-24 09:00 323376 -c--a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-21 02:03 . 2006-05-24 09:10 -------- d-----w- c:\program files\Microsoft Works
2009-09-11 14:18 . 2004-08-10 04:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2004-08-10 04:00 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 07:36 . 2004-08-10 04:00 832512 ----a-w- c:\windows\system32\wininet.dll
2009-08-29 07:36 . 2004-08-10 04:00 78336 ------w- c:\windows\system32\ieencode.dll
2009-08-29 07:36 . 2004-08-10 04:00 17408 ----a-w- c:\windows\system32\corpol.dll
2009-08-28 04:01 . 2009-08-28 04:01 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\muvee Technologies
2009-08-28 00:15 . 2009-08-28 00:15 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\Reallusion
2009-08-28 00:15 . 2009-08-28 00:15 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\tmp
2009-08-27 23:55 . 2009-08-27 23:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Creative
2009-08-27 23:48 . 2006-05-24 09:08 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-08-27 23:47 . 2009-08-27 23:36 -------- d-----w- c:\program files\Creative
2009-08-27 23:41 . 2006-05-24 09:14 -------- d-----w- c:\program files\muvee Technologies
2009-08-27 23:41 . 2009-08-27 23:41 -------- d-----w- c:\documents and settings\All Users\Application Data\muvee Technologies
2009-08-27 23:39 . 2009-08-27 23:39 81 --sh--r- c:\windows\CT4CET.bin
2009-08-27 23:39 . 2009-08-27 23:39 -------- d-----w- c:\program files\Common Files\Reallusion
2009-08-27 23:38 . 2009-08-27 23:38 -------- d-----w- c:\program files\Common Files\Creative
2009-08-26 08:00 . 2004-08-10 04:00 247326 ------w- c:\windows\system32\strmdll.dll
2009-08-05 09:01 . 2004-08-10 04:00 204800 ------w- c:\windows\system32\mswebdvd.dll
2009-08-04 15:13 . 2004-08-10 11:00 2145280 ------w- c:\windows\system32\ntoskrnl.exe
2009-08-04 14:20 . 2004-08-10 11:00 2023936 ------w- c:\windows\system32\ntkrnlpa.exe
2009-07-30 03:06 . 2009-07-30 03:06 56 ---ha-w- c:\windows\system32\ezsidmv.dat
2006-06-16 00:33 . 2009-08-27 23:39 233472 ----a-w- c:\program files\mozilla firefox\plugins\CrazyTalk4Native.dll
2006-05-25 22:43 . 2009-08-27 23:39 204895 ----a-w- c:\program files\mozilla firefox\plugins\ctdomemhelper.dll
2005-09-29 18:41 . 2009-08-27 23:39 77824 ----a-w- c:\program files\mozilla firefox\plugins\ctframeplayerobject.dll
2006-06-19 17:10 . 2009-08-27 23:39 426081 ----a-w- c:\program files\mozilla firefox\plugins\ctplayerobject.dll
2005-02-02 16:19 . 2009-08-27 23:39 458752 ----a-w- c:\program files\mozilla firefox\plugins\imagickrt.dll
2006-04-10 22:35 . 2009-08-27 23:39 139264 ----a-w- c:\program files\mozilla firefox\plugins\rlcontentclass.dll
2005-11-09 15:10 . 2009-08-27 23:39 204800 ----a-w- c:\program files\mozilla firefox\plugins\RLMusicPacker.dll
2005-11-09 15:42 . 2009-08-27 23:39 106496 ----a-w- c:\program files\mozilla firefox\plugins\RLMusicUnpacker.dll
2006-01-04 15:22 . 2009-08-27 23:39 212992 ----a-w- c:\program files\mozilla firefox\plugins\RLVoicePacker.dll
2006-01-04 15:21 . 2009-08-27 23:39 167936 ----a-w- c:\program files\mozilla firefox\plugins\RLVoiceUnpacker.dll
2006-09-05 08:19 . 2009-04-26 22:55 22 -csha-w- c:\windows\SMINST\HPCD.SYS
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"Messenger (Yahoo!)"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2009-03-18 4363504]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2009-09-04 25623336]
"Creative Live! Cam Manager"="e:\program files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe" [2007-06-07 155648]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" [2009-10-11 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-30 67584]
"HPHUPD08"="c:\program files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-02 49152]
"DISCover"="c:\program files\DISC\DISCover.exe" [2006-03-16 1077248]
"DiscUpdateManager"="c:\program files\DISC\DiscUpdMgr.exe" [2006-03-16 61440]
"DMAScheduler"="c:\program files\HP DigitalMedia Archive\DMAScheduler.exe" [2006-03-20 90112]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-23 237568]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-16 249856]
"PinnacleDriverCheck"="c:\windows\system32\\PSDrvC heck.exe" [2003-11-10 406016]
"KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440]
"MaxMenuMgr"="e:\freeagent status\StxMenuMgr.exe" [2008-10-28 181544]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-05-16 648504]
"nmapp"="e:\network magic\nmapp.exe" [2008-05-21 451896]
"V0380Mon.exe"="c:\windows\V0380Mon.exe" [2007-08-30 28672]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-05-10 7311360]
"NvMediaCenter"="c:\windows\system32\NvMcTray. dll" [2006-05-10 86016]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2006-03-08 16010240]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" - c:\windows\arpwrmsg.exe [2005-08-03 77312]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2006-05-10 1519616]

c:\documents and settings\Default User\Start Menu\Programs\Startup\
Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-5-24 27136]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-10-16 214360]
Updates From HP.lnk - c:\program files\Updates from HP\9972322\Program\Updates from HP.exe [2006-5-24 36903]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKLM\~\services\sharedaccess\parameters\firewallpo licy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpo licy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\DISC\\DISCover.exe"=
"c:\\Program Files\\DISC\\DiscStreamHub.exe"=
"c:\\Program Files\\DISC\\myFTP.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy2.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxs08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP Rhapsody\\rhapsody.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpo licy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDPHCP Discovery Service

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1007020 .00B\SymEFA.sys [25/10/2009 9:19 PM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1007020.00B \BHDrvx86.sys [25/10/2009 9:19 PM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1007020.0 0B\cchpx86.sys [25/10/2009 9:18 PM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091021. 001\IDSXpx86.sys [25/10/2009 8:33 PM 329080]
R2 FreeAgentGoNext Service;Seagate Service;e:\sync\FreeAgentService.exe [28/10/2008 4:42 PM 156968]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe [25/10/2009 9:18 PM 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [25/10/2009 4:00 AM 102448]
R3 RLDesignVirtualAudioCableWdm;Live! Cam Virtual;c:\windows\system32\drivers\livecamv.sys [27/08/2009 7:38 PM 31616]
S3 V0380Afx;Creative Camera VF0380 Audio Effects Driver;c:\windows\system32\drivers\V0380Afx.sys [27/08/2009 8:10 PM 142656]
S3 V0380Aud;Creative Camera VF0380 Noise Cancellation APO;c:\windows\system32\drivers\V0380Aud.sys [27/08/2009 8:10 PM 94976]
S3 V0380Dev;Creative Camera VF0380 Driver;c:\windows\system32\drivers\V0380Vid.sys [27/08/2009 8:10 PM 274400]
S3 V0380Vfx;Creative Camera VF0380 Video VFX Driver;c:\windows\system32\drivers\V0380Vfx.sys [27/08/2009 8:10 PM 7168]

--- Other Services/Drivers In Memory ---

*Deregistered* - mbr

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
.
------- Supplementary Scan -------
.
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=63&bd=PAVILI ON&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=63&bd=PAVILI ON&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://free.avg.com/ww.registration-appf8
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
Trusted Zone: trymedia.com
FF - ProfilePath - c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\tijz99fr.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: keyword.URL - hxxp://ca.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_ca&p=
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn. dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl. dll
FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npRLCT4Player.dll
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-LaunchList - c:\program files\Pinnacle\Studio 10\LaunchList.exe
HKLM-Run-MRIPEUndo - F:\MRI.exe
HKLM-Run-PCDrProfiler - (no file)



************************************************** ************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, GMER - Rootkit Detector and Remover
Rootkit scan 2009-10-26 02:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

************************************************** ************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N orton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.7.2.11\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(4976)
c:\windows\system32\WININET.dll
c:\windows\system32\IEFRAME.dll
c:\windows\system32\mshtml.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\combofix\CF1972.exe
c:\windows\arservice.exe
e:\diskeeper defragmentor\DkService.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\windows\system32\RUNDLL32.EXE
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\system32\nvsvc32.exe
c:\windows\ehome\mcrdsvc.exe
c:\program files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
c:\windows\system32\dllhost.exe
c:\windows\system32\wscntfy.exe
c:\program files\DISC\DiscStreamHub.exe
c:\windows\eHome\ehmsas.exe
c:\program files\Skype\Plugin Manager\skypePM.exe
c:\program files\Yahoo!\Messenger\ymsgr_tray.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
c:\windows\system\hpsysdrv.exe
c:\program files\Java\jre1.5.0_05\bin\jusched.exe
c:\combofix\PEV.cfxxe
.
************************************************** ************************
.
Completion time: 2009-10-26 2:18 - machine was rebooted
ComboFix-quarantined-files.txt 2009-10-26 06:18

Pre-Run: 3,625,746,432 bytes free
Post-Run: 3,589,308,416 bytes free

- - End Of File - - F9197E2C5290BA96F2A5CBD82C13B65D


As for as who fixed it, It was a Future Shop store
Taz202 is offline  
Old 10-26-2009, 06:52 AM   #4 (permalink)
 
Junior Techie

Join Date: Mar 2004

Posts: 85

Taz202 is on a distinguished road

Default Re: unable to change desktop

Malwarebytes' Anti-Malware 1.41
Database version: 3034
Windows 5.1.2600 Service Pack 3

26/10/2009 6:47:07 AM
mbam-log-2009-10-26 (06-47-07).txt

Scan type: Quick Scan
Objects scanned: 109170
Time elapsed: 7 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Taz202 is offline  
Old 10-26-2009, 07:02 AM   #5 (permalink)
 
Junior Techie

Join Date: Mar 2004

Posts: 85

Taz202 is on a distinguished road

Default Re: unable to change desktop

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:48 AM, on 26/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
E:\diskeeper defragmentor\DkService.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
E:\network magic\nmapp.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\V0380Mon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\eHome\ehSched.exe
E:\Sync\FreeAgentService.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Skype\Phone\Skype.exe
E:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\HP_Administrator\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://free.avg.com/ww.registration-appf8
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\s wg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\\PSDrvCheck.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [MaxMenuMgr] "E:\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "E:\network magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [V0380Mon.exe] C:\WINDOWS\V0380Mon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Creative Live! Cam Manager] "E:\Program Files\Creative\Creative Live! Cam\Live! Cam Manager\CTLCMgr.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn...Detection2.cab
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/...osticsxp2k.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/soft...5108/CTPID.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O23 - Service: Diskeeper - Diskeeper Corporation - E:\diskeeper defragmentor\DkService.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - E:\Sync\FreeAgentService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - E:\network magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 11027 bytes

One thing you might want to know. I removed the entries as you instructed below, but I had to re run the scan in order to bring that information up. When I did this the third line here referring to Antivirus System Pro did not appear.

Re: unable to change desktop
Remove

O1 - Hosts: 91.212.127.226 osguard-pro.microsoft.com

O1 - Hosts: 91.212.127.226 osguard-pro.com

O1 - Hosts: 91.212.127.226 Antivirus System PRO Powerfull PC Protection

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

Thats just a few. Your system is infected....

I need you to follow this

XP Full

Post the logs as required and run the scans in order as shown.

And what company "fixed" your pc of spyware issues?
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Old 10-26-2009, 08:19 AM   #6 (permalink)
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Default Re: unable to change desktop

Now I need you to do this:

Go to Start, Run, type msconfig and press enter.

Then go to the startup tab and click disable all, then recheck your antivirus and reboot.

Then run Cleanup! and CCleaner, both are free. Make sure to run the Registry Cleaner for CCleaner as well.

www.stevengould.org - CleanUp! Home

CCleaner - Home

Run MBAM one more time, post its log and then a new hijackthis log and then let me know if you can change the desktop.
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Old 10-26-2009, 10:03 AM   #7 (permalink)
 
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Default Re: unable to change desktop

First of all I would just like to say thanks so much for helping me with this. I've done exactly as you instructed so far. The strange thing is now I can change my desktop. I haven't yet run the cleanup and ccleaner as you instructed in your latest post though. It started working sometime during those scans you had me run. I'm still concerned about that one line I mentioned in the earlier hijack logs
"O1 - Hosts: 91.212.127.226 Antivirus System PRO Powerfull PC Protection"
I know this is a virus and according to the techs at Future Shop they had a hard time getting rid of it or so they thought they got rid of it. Obviously it is still there. Should I just go ahead and run those two utilities you mentioned or is there something else we should do. I didn't know if the desktop working changed anything?
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Old 10-26-2009, 10:19 AM   #8 (permalink)
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Default Re: unable to change desktop

Please download OTM by OldTimer from here and save it to desktop.
Run OTM. Copy,then paste the following text in “Paste Instructions for Items to be Moved” window:

---------------------
:reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects\{BAD4551D-9B24-42cb-9BCD-818CA2DA7B63}]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run]
"system tool"=-
"servises"=-
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run]
"system tool"=-
"servises"=-
:files
%windir%\servises.Exe
%windir%\sysguard.exe
%windir%\system32\iehelper.dll
:commands
[reboot]

Click the red Moveit! button. When the tool is finished, it will produce a report for you. If you are asked to reboot the machine choose Yes.
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Old 10-26-2009, 02:29 PM   #9 (permalink)
 
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Default Re: unable to change desktop

I ran the otm as you instructed. I had to reboot the machine. Did you still want me to run cleanup and ccleaner as well. Also does running this otm address the problem with that line
"O1 - Hosts: 91.212.127.226 Antivirus System PRO Powerfull PC Protection"
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Old 10-26-2009, 04:00 PM   #10 (permalink)
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Default Re: unable to change desktop

Quote:
Originally Posted by Taz202 View Post
I ran the otm as you instructed. I had to reboot the machine. Did you still want me to run cleanup and ccleaner as well. Also does running this otm address the problem with that line
"O1 - Hosts: 91.212.127.226 Antivirus System PRO Powerfull PC Protection"

Yes that is bad but I dont see it in the logs.

Yes run those 2 programs
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