internet explorer cant be removed from desktop

elcoh · 12-06-2004, 02:25 PM

I have Windows xp . Upon opening my computer, half the desktop is covered with internet explorer. I can't shut it because the top right hand corner wit the x cannot be brought into view. I loaded a Mozilla browser and made it the default browser but IE still keeps showing up.

ShoobieRat · 12-06-2004, 02:41 PM

You've messed something up.

Running to another browser won't solve the problem if you've messed something up.

TheMajor · 12-06-2004, 02:44 PM

Press F11 or ALT+F4

kfcheung · 12-06-2004, 03:32 PM

Some viruses and spywares might be the cause of this problem. Scan ur computer with something like Virus Scanner and AntiSpyware.

Tell me if it still doesnt work

IAM_7154 · 12-08-2004, 03:13 AM

ie sucks
trying to completely remove it sucks too

southernlady · 12-08-2004, 07:49 AM

elcoh, you can't get rid of IE...it's built into the operating system. Bill Gates and his crowd made sure of that.

What you need to do is follow the advice in this thread: psu limits

Once you have done that, post your HiJack Log in this forum: HiJack Logs (analyze) and one of the log readers woill get to it. You just have to be patient because there aren't that many of us. Liz

sPlAtOiD · 12-08-2004, 03:00 PM

You can go to add remove programs.Add Remove windows components and remove internet explorer there it is still in the system but it will shut it down.Befor you do that go into the internet options/programs and take the click out to check to see wether it is the default browser.If you get rid of internet explorer you wont be able to use windows update anymore.so you could just uninstall IE and reinstall IE to see if it fixes your problem and uncheck the default box and use it for updating.

TheMajor · 12-08-2004, 03:16 PM

The add/remove thing only removes the shortcuts from ur menu's and taskbar.

elcoh · 12-09-2004, 09:06 PM

I ran hijackthis and they suggested showing the log to some pros to see what can be deleted and what can't.

Logfile of HijackThis v1.97.7
Scan saved at 10:04:18 PM, on 12/9/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\PREVX\Prevx Home\SAGUI.exe
C:\Program Files\Meaya\Popup Ad Filter\PopFilter.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\AIRPLUS\D-Link AirPlus DWL-120+ Wireless USB Adapter\AIRPLUS.EXE
C:\Palm\HOTSYNC.EXE
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\PREVX\Prevx Home\PXAgent.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Ctoo2\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1E6F1D6A-1F20-11D4-8859-00A0CCE26836} - C:\PROGRA~1\SVAPLA~1\SVAPLA~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\System32\nzdd.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\PREVX\Prevx Home\SAGUI.exe
O4 - HKCU\..\Run: [Popup Ad Filter] C:\Program Files\Meaya\Popup Ad Filter\PopFilter.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: D-Link AirPlus USB.lnk = ?
O8 - Extra context menu item: Allow Popups - C:\Program Files\Meaya\Popup Ad Filter\WhiteGetUrl.js
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! MLB StatTracker - http://aud3.sports.yahoo.com/java/y/mlbst8298_x.cab
O16 - DPF: Yahoo! NBA StatTracker - http://aud4.sports.yahoo.com/java/y/nbast8264_x.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} - http://207.188.7.150/24d84e90f530c62...tzip/RdxIE.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://www.wildtangent.com/install/w...ide/wtinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab

Elite Bullet · 12-09-2004, 10:36 PM

I doubt deleting Internet Explorer will help it will probably make your problem worse. But while im looking at your log i found some spyware.

But first please update your version of Hijack This! by following this link. http://www.majorgeeks.com/download3155.html

12-06-2004, 02:25 PM	#1 (permalink)
elcoh Newb Techie Join Date: May 2004 Posts: 20	internet explorer cant be removed from desktop I have Windows xp . Upon opening my computer, half the desktop is covered with internet explorer. I can't shut it because the top right hand corner wit the x cannot be brought into view. I loaded a Mozilla browser and made it the default browser but IE still keeps showing up.

12-06-2004, 02:41 PM	#2 (permalink)
ShoobieRat Master Techie Join Date: Jul 2004 Posts: 2,934	You've messed something up. Running to another browser won't solve the problem if you've messed something up. __________________ ----------------------------------------------- Don\'t hate the player...Hate the game...

12-06-2004, 02:44 PM	#3 (permalink)
TheMajor PowerQuest / Opera Join Date: Jun 2004 Location: The Netherlands Posts: 10,041	Press F11 or ALT+F4 __________________

12-08-2004, 07:49 AM	#6 (permalink)
southernlady Monster Techie Join Date: Nov 2004 Posts: 1,346	elcoh, you can't get rid of IE...it's built into the operating system. Bill Gates and his crowd made sure of that. What you need to do is follow the advice in this thread: psu limits Once you have done that, post your HiJack Log in this forum: HiJack Logs (analyze) and one of the log readers woill get to it. You just have to be patient because there aren't that many of us. Liz __________________ Priority Computers \| AdAware SE \| SpyBot-Search & Destroy \| SpywareBlaster \| SpywareGuard \| HijackThis \| Stealing is illegal Powered by Emily!

12-08-2004, 03:00 PM	#7 (permalink)
sPlAtOiD Monster Techie Join Date: Nov 2002 Posts: 1,612	You can go to add remove programs.Add Remove windows components and remove internet explorer there it is still in the system but it will shut it down.Befor you do that go into the internet options/programs and take the click out to check to see wether it is the default browser.If you get rid of internet explorer you wont be able to use windows update anymore.so you could just uninstall IE and reinstall IE to see if it fixes your problem and uncheck the default box and use it for updating. __________________ MSI K8NEO4 Ultra PCI Express x16: BFG GeForce 8800 GTX 768 Mb AMD DualCore AMD Opteron 185, 2600 MHz (13 x 200) Memory Corsair2046 MB (DDR SDRAM) Dual Channel 320 Western Digital IDE Drive Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller Windows XP Por SP2

12-06-2004, 03:32 PM	#4 (permalink)
kfcheung Banned Join Date: Nov 2004 Posts: 36	Some viruses and spywares might be the cause of this problem. Scan ur computer with something like Virus Scanner and AntiSpyware. Tell me if it still doesnt work

12-08-2004, 03:13 AM	#5 (permalink)
IAM_7154 Super Techie Join Date: Sep 2004 Posts: 371	ie sucks trying to completely remove it sucks too

12-08-2004, 03:16 PM	#8 (permalink)
TheMajor PowerQuest / Opera Join Date: Jun 2004 Location: The Netherlands Posts: 10,041	The add/remove thing only removes the shortcuts from ur menu's and taskbar. __________________

12-09-2004, 09:06 PM	#9 (permalink)
elcoh Newb Techie Join Date: May 2004 Posts: 20	hijackthis log needs editing advice I ran hijackthis and they suggested showing the log to some pros to see what can be deleted and what can't. Logfile of HijackThis v1.97.7 Scan saved at 10:04:18 PM, on 12/9/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\NORTON~1\navapw32.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\DIGStream\digstream.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\PREVX\Prevx Home\SAGUI.exe C:\Program Files\Meaya\Popup Ad Filter\PopFilter.exe C:\Program Files\America Online 9.0\aoltray.exe C:\Program Files\AIRPLUS\D-Link AirPlus DWL-120+ Wireless USB Adapter\AIRPLUS.EXE C:\Palm\HOTSYNC.EXE C:\WINDOWS\Nhksrv.exe C:\WINDOWS\System32\PackethSvc.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\PREVX\Prevx Home\PXAgent.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\wuauclt.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE C:\Documents and Settings\Ctoo2\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/ O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {1E6F1D6A-1F20-11D4-8859-00A0CCE26836} - C:\PROGRA~1\SVAPLA~1\SVAPLA~1.DLL O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\System32\nzdd.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\PREVX\Prevx Home\SAGUI.exe O4 - HKCU\..\Run: [Popup Ad Filter] C:\Program Files\Meaya\Popup Ad Filter\PopFilter.exe O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: D-Link AirPlus USB.lnk = ? O8 - Extra context menu item: Allow Popups - C:\Program Files\Meaya\Popup Ad Filter\WhiteGetUrl.js O9 - Extra button: AIM (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: MoneySide (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: Yahoo! MLB StatTracker - http://aud3.sports.yahoo.com/java/y/mlbst8298_x.cab O16 - DPF: Yahoo! NBA StatTracker - http://aud4.sports.yahoo.com/java/y/nbast8264_x.cab O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} - http://207.188.7.150/24d84e90f530c62...tzip/RdxIE.cab O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://www.wildtangent.com/install/w...ide/wtinst.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab

12-09-2004, 10:36 PM	#10 (permalink)
Elite Bullet Super Techie Join Date: Dec 2004 Posts: 365	I doubt deleting Internet Explorer will help it will probably make your problem worse. But while im looking at your log i found some spyware. But first please update your version of Hijack This! by following this link. http://www.majorgeeks.com/download3155.html __________________

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