Computers |
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| | #1 (permalink) |
| Newb Techie Join Date: Jul 2004
Posts: 3
| Need help removing ........ res://oeird.dll/index.html#96676 Tried to uninstall from add/remove programs still there ........ When I get on internet directed to wrong homepage , and basically can't surf net .........Tried to change homepage in internet options , but no good ..... I'm running windowsXp IE Any help would be nice .......Thanks |
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| | #2 (permalink) |
| Admin | Try downloading HijackThis and running it. Don't fix anything until you've posted a log here. Do you have any spyware killers like Ad-Aware? Dave ![]()
__________________ ![]() Tech Forums Moderating Policies | Forum Rules | ***PROFANITY*** Note that I do not accept support requests via IM, email, or PMs. Please ask it on the forums. |
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| | #4 (permalink) |
| Newb Techie Join Date: Jul 2004
Posts: 3
| Logfile of HijackThis v1.97.7 Scan saved at 6:30:52 PM, on 7/7/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Norton AntiVirus\SAVScan.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\d3ol32.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe C:\WINDOWS\ntia32.exe C:\WINDOWS\System32\RUNDLL32.EXE C:\WINDOWS\System32\devldr32.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Documents and Settings\Owner\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\iznau.dll/sp.html#96676 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://iznau.dll/index.html#96676 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://iznau.dll/index.html#96676 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\iznau.dll/sp.html#96676 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://iznau.dll/index.html#96676 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\iznau.dll/sp.html#96676 O2 - BHO: (no name) - {BF696D27-7E68-2CD9-8E87-785201D029CB} - C:\WINDOWS\system32\d3ew.dll O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [ntia32.exe] C:\WINDOWS\ntia32.exe O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe O4 - HKLM\..\Run: [ktrbigic] C:\WINDOWS\System32\etwbbo.exe O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe O4 - Global Startup: officejet 6100.lnk = ? O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O17 - HKLM\System\CCS\Services\Tcpip\..\{7FA5CB6D-2358-41B9-BBB1-655863EE0AB5}: NameServer = 151.201.0.39 151.201.0.38 |
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| | #5 (permalink) |
| Ultra Techie Join Date: Apr 2004
Posts: 617
| Hi jk0969 You have a nery nasty varient of coolweb You may want to print this page. Download about:Buster from here: http://www.downloads.subratam.org/AboutBuster.zip Unzip it to your desktop. donot runit from inside the zip file don't run it yet ctrl - alt - del scroll down to these two processes right click on them and end them ntia32.exe d3ol32.exe then Run HijackThis again and place a check beside each of the following items. Once done click the fix checked button. O2 - BHO: (no name) - {BF696D27-7E68-2CD9-8E87-785201D029CB} - C:\WINDOWS\system32\d3ew.dll O4 - HKLM\..\Run: [ntia32.exe] C:\WINDOWS\ntia32.exe O4 - HKLM\..\Run: [ktrbigic] C:\WINDOWS\System32\etwbbo.exe Make sure you have printed this page and close ALL Internet Explorer windows. This is a very important step!! Run AboutBuster.exe, click ok, then start, then OK. Make a copy of the log once it finishes. Then run aboutbuster.exe again. Make a copy of that log. Reboot and post a new HijackThis log along with the two reports from about:Buster. Lobos
__________________ AdAware | Spybot S&D 1.4 | spyware guard & spyware blaster | How did I get infected in the first place By Tony Klein If you use IE I suggest using thes two programs IE Hosts & IE-SPYAD |
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| | #6 (permalink) |
| Newb Techie | I Googled "Uninstall Search Assistent" and got to this site. You guys seem to know how to remove it. Can you please help me? I downloaded Hijack and saved the text file. What do I do next? Oh! Here's the File: Logfile of HijackThis v1.99.0 Scan saved at 6:24:26 AM, on 1/9/2005 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\284ozllserjthd.exe C:\Program Files\ISTsvc\istsvc.exe C:\Program Files\DeskAd Service\DeskAdServ.exe C:\temp\salm.exe C:\WINDOWS\System32\SahAgent.exe C:\Program Files\DeskAd Service\DeskAdKeep.exe C:\WINDOWS\System32\wuauclt.exe C:\Documents and Settings\owner\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://win-eto.com/sp.htm?id=543 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://win-eto.com/sp.htm?id=543 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://win-eto.com/hp.htm?id=543 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=543 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://win-eto.com/hp.htm?id=543 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://win-eto.com/sp.htm?id=543 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: (no name) - {2E9CAFF6-30C7-4208-8807-E79D4EC6F806} - C:\WINDOWS\System32\nplpp4.dll O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\MT212W~1.DLL O4 - HKLM\..\Run: [Control handler] C:\WINDOWS\System32\284ozllserjthd.exe O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe O4 - HKLM\..\Run: [salm] c:\temp\salm.exe O4 - HKLM\..\Run: [gviv] C:\WINDOWS\gviv.exe O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - Global Startup: winlogin.exe O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O15 - Trusted Zone: *.greg-search.com O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/CD...bridge-c46.cab O20 - AppInit_DLLs: dkdm6kcful9hdnll.dll.dll.dll.dll.dll.dll.dll.dll.d ll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll .dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.d ll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll .dll.dll.dll.dll.dll.dll.dll.dll.dll This Program is a HUGE Pain and I can't uninstall it without the program taking effect |
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| | #7 (permalink) |
| Monster Techie | Create a folder on your C: Drive and call it some like MalwareTools and place the following files in there: Unzip them but do NOT run them YET! Download Coolweb Shredder Do Not run it yet. Remember to download and unzip it into the MalwareTools folder. ______________________ Download About Buster 4.0 Do Not run it yet. Remember to download and unzip it into the MalwareTools folder. Unzip AboutBuster to the MalwareTools folder then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode. _________________________ Download HijackThis Do Not run it yet. Remember to download and unzip it into the MalwareTools folder. _____________________ Now go ahead and set your computer to show hidden files like so: Click on My Computer then go to View > Folder Options. Click on the "View" tab and make sure "Show all files" is ticked and uncheck "Hide file extensions for known file types". Click "Like Current Folder" then click "Apply" then "OK" Show hidden files & folders __________________ Sign off the internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it. MAKE SURE YOU COPY THESE INSTRUCTIONS TO NOTEPAD FOR REFERENCE! ________________ Restart to safe mode. Perform the following steps in safe mode: Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked" R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://win-eto.com/sp.htm?id=543 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://win-eto.com/sp.htm?id=543 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://win-eto.com/hp.htm?id=543 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=543 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://win-eto.com/hp.htm?id=543 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://win-eto.com/sp.htm?id=543 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: (no name) - {2E9CAFF6-30C7-4208-8807-E79D4EC6F806} - C:\WINDOWS\System32\nplpp4.dll O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\MT212W~1.DLL O4 - HKLM\..\Run: [Control handler] C:\WINDOWS\System32\284ozllserjthd.exe O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe O4 - HKLM\..\Run: [DeskAd Service] C:\Program Files\DeskAd Service\DeskAdServ.exe O4 - HKLM\..\Run: [salm] c:\temp\salm.exe O4 - HKLM\..\Run: [gviv] C:\WINDOWS\gviv.exe O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe O4 - Global Startup: winlogin.exe O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm O15 - Trusted Zone: *.greg-search.com O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/C.../bridge-c46.cab O20 - AppInit_DLLs: dkdm6kcful9hdnll.dll.dll.dll.dll.dll.dll.dll.dll.d ll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll .dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.d ll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll .dll.dll.dll.dll.dll.dll.dll.dll.dll Now find and delete these files: C:\WINDOWS\System32\284ozllserjthd.exe C:\Program Files\ISTsvc\istsvc.exe C:\Program Files\DeskAd Service\DeskAdServ.exe C:\temp\salm.exe C:\WINDOWS\System32\SahAgent.exe C:\Program Files\DeskAd Service\DeskAdKeep.exe Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. _____________________ Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing. ___________________ Boot back into Windows now. Go here Trend Micro - Free online virus Scan and do an online virus scan. Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker. This hijacker is known to alter or delete certain files so check this out please: Download the Hoster.zip. UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program. With Spybot S&D installed you will also need to replace one file. Go here SDHelper.dll and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy) control.exe may have been deleted. See if control.exe is present in C:\windows\system If control.exe isn't there, Click here control_xp.zip to download control_xp.zip. Unzip the file and copy the new control.exe file to the C:\Windows\System folder. IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended here Configuring Internet Explorer Security Settings). Reboot Empty the Recycle Bin Then update your computer with at least SP1 and the other Critical Updates. SP2 is not necessary yet but will be by April. Next download and run the Microsoft Antispyware Then post another HijackThis log. Liz
__________________ Priority Computers | AdAware SE | SpyBot-Search & Destroy | SpywareBlaster | SpywareGuard | HijackThis | Stealing is illegal Powered by Emily! |
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| | #8 (permalink) |
| Monster Techie | Closed due to lack of activity. Liz
__________________ Priority Computers | AdAware SE | SpyBot-Search & Destroy | SpywareBlaster | SpywareGuard | HijackThis | Stealing is illegal Powered by Emily! |
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