Computers| Computers |
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11-06-2005, 12:19 AM
| #1 (permalink) |
| Newb Techie Join Date: Oct 2005
Posts: 6
|  Help! Please Analyze! *I hope this is what someone needs to help me w/ the undetecable pop up virus that I have. I'm not sure I even used the program correctly, so let me know if there's more I can do. Thank you in advance to anyone who can help!!! * Logfile of HijackThis v1.99.1 Scan saved at 12:14:04 AM, on 11/6/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 FA.EXE C:\unn.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\AIM\aim.exe C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Messenger\msmsgs.exe C:\DOCUME~1\DIANAR~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [EPSON Stylus Photo R320 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 FA.EXE /P30 "EPSON Stylus Photo R320 Series" /O16 "IP_192.168.1.102" /M "Stylus Photo R320" O4 - HKLM\..\Run: [ActiveX] C:\unn.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by111fd.bay111.hotmail.msn.co...s/MsnPUpld.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by24fd.bay24.hotmail.msn.com/...x/HMAtchmt.ocx O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe |
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11-06-2005, 12:23 AM
| #2 (permalink) |
| lvl Infinite Psychopath  Join Date: Aug 2005 Location: Mount Prospect, IL
Posts: 8,681
   |  http://www.hijackthis.de/index.php#anl Apparently you have nothing really bad, but id wait for a human expert.
__________________ Read The Rules!! Power Supply Guide Intel Overclocking Thread AMD Overclocking Thread Other Important Threads I'm sorry but I do not accept support requests via IM, email, or personal messages There will come a day, such a day when all will be told more than they wish to know, what one hears may explain the past, it may explain the future, but it has never made a difference either way and it will change nothing. Some day.... But that is not this day, and I don't know when, I just don't know. |
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11-13-2005, 11:51 AM
| #4 (permalink) |
| Newb Techie Join Date: Oct 2005
Posts: 6
| Don't mean to sound rude... I'm sorry, I don't mean to sound rude, but is anyone going to analyze this thing? I still cannot figure out what virus my computer has! It's undetectable and EXTREMELY frustrating. Please PLEASE help!!!! CommMajor101 |
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11-13-2005, 12:10 PM
| #5 (permalink) |
| lvl Infinite Psychopath Join Date: Aug 2005 Location: Mount Prospect, IL
Posts: 8,681
| Please understand that the good Hijackthis log people aren't always here.
__________________ Read The Rules!! Power Supply Guide Intel Overclocking Thread AMD Overclocking Thread Other Important Threads I'm sorry but I do not accept support requests via IM, email, or personal messages There will come a day, such a day when all will be told more than they wish to know, what one hears may explain the past, it may explain the future, but it has never made a difference either way and it will change nothing. Some day.... But that is not this day, and I don't know when, I just don't know. |
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11-16-2005, 03:40 AM
| #7 (permalink) |
| Monster Techie Join Date: Oct 2002
Posts: 1,134
| Hi and Welcome to tech forums Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.
Also make sure you are using the the latest version (1.99.1) of HijackThis and it's installed in it's own folder on the root drive. (C:\HJT) Download and install Cleanup but DO NOT run it yet! *WARNING* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. Download, install, and update Ewido Security Suite
After the updates are installed, exit Ewido Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: *Click "Options..." *Move the arrow down to "Custom CleanUp!" *Put a check next to the following:
Press the CleanUp! button to start the program. Reboot/logoff when prompted. Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible. Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure its NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then back on to remove the infection from the restore folder and create a clean restore point Reboot into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Open add/remove programs and remove Myway/Mysearch Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry) R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway O4 - HKLM\..\Run: [ActiveX] C:\unn.exe C:\unn.exe <--delete that file. Run Ewido:
Reboot back to normal mode...... Perform an online scan with Internet Explorer with Panda ActiveScan ** click on "Free use ActiveScan" located on the top right hand corner
__________________ We Are The BORG Spyware KILLER and Adware Destroyer!   Spyware/Adware Remover Downloads Hijackthis Ad-aware SE Spybot Search&Destroy SpywareBlaster CWShredder |
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Linear Mode
