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Old 07-18-2008, 09:11 AM   #1 (permalink)
Newb Techie
 
Join Date: Jul 2008
Location: Dallas
Posts: 13
Default Help Please! [F]

I have been having a lot of problems lately with my computer. I recently had AVG 8.0 and I don't think it worked very well.

The other day I had went to a website and had Vista Anitvirus 2008 pop up and say I had virus and needed to scan my computer. I did a quick search on this, because I don't have vista antivirus and didn't know where it came from. From my google search I immediately saw bad things. I then hit cancel, yet it decided to run. Now I don't know if that is my problem or if it's something else.

I did run a virus scan with AVG....I did the free virus & security scan at Norton..I scanned with stopzilla and super anti spyware. They really didn't find anything. Since then I have had problems. When I start my computer, it load up to my desktop picture, but nothing else. No icon..nothing. Now I can get task manager to come up...programs are there but only system idle as any CPU action....and yes explorer.exe is there. After some time I will start to see some action on the computer...stopzilla starting...icon pop up.

My audio stops every time...meaning I have no sound. I have learned to go to run...services.msc...windows audio and click start.

Oh and I did run a scan in safe mode..but nothing. My husband is about ready to shoot me because "I have caused this problem by switching virus programs".

By the way...I no longer have AVG 8.0...I bought Trend Micro Antivirus.

Thanks!

Here is my hijack this report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:28:16 AM, on 7/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\MI1933~1\Office10\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - Add to Windows Live Favorites
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\is3\anti-spyware\is3lsp.dll
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: CaCCProvSP - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe (file missing)
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 10440 bytes
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Old 07-18-2008, 11:28 PM   #2 (permalink)
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Join Date: Aug 2007
Location: Perth, Australia
Posts: 1,523
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Default Re: Help Please!

Your infection seems pretty similar to the one my dad got. I would like to help you, but, since i am not a member of the security team i am not allowed to posted any fixes on as how i got rid of it, but i would like to recommend that you use AVG over Trend Micro. AVG are an excellent anti - virus company and just like any other anti-virus cannot find every virus in the world.

If your set on not using AVG then please look at these alternative anti-viruses that i think will give you best value and performance.

avast! antivirus - high security and protection from malware with anti-spyware and anti-rootkit software built in

ESET NOD32 - Security Products and Solutions

Antivirus Software: Kaspersky Lab - Protection Against Malware and Cybercrime



In the mean time try going through Osiris's Guide: http://www.tech-forums.net/pc/f51/sp...osiris-165828/

It may disable the virus temporarily so that you can continue to use the computer in the mean time. Then later a Security Member can assist you in removing the virus completely.
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Last edited by Redmo0n; 07-18-2008 at 11:32 PM.
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Old 07-19-2008, 07:45 AM   #3 (permalink)
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Join Date: Sep 2004
Location: In Trotter's crawl space
Posts: 15,620
Default Re: Help Please!

Hello,

Step1 | LSPFix

A malicious .DLL file is disrupting the LSP chain on your computer. We need to get rid of it.
  1. Please download LSPFix from here.
  2. Run the LSPFix.exe that you have just finished downloading.
  3. Check the I know what I'm doing box.
  4. Select every instance of is3lsp.dll and move each one to the Remove box by clicking the >> button.
  5. When you are done click Finish>>.

Step2 | Deckards System Scanner

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Logs needed in next post:

Deckards System Scanner

Cheers,
Mak
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Old 07-19-2008, 09:22 AM   #4 (permalink)
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Join Date: Jul 2008
Location: Dallas
Posts: 13
Default Re: Help Please!

Deckard's System Scanner v20071014.68
Run by Shelly Cathey on 2008-07-19 09:12:07
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Failed to create restore point; System Restore is disabled (service is not running).


-- Last 5 Restore Point(s) --
73: 2008-07-15 02:07:47 UTC - RP509 - Removed Rosetta Stone V3.
72: 2008-07-15 02:03:21 UTC - RP508 - Configured Driver Detective
71: 2008-07-15 01:33:01 UTC - RP507 - Installed Driver Detective
70: 2008-07-11 15:20:43 UTC - RP506 - System Checkpoint
69: 2008-07-10 15:09:15 UTC - RP505 - System Checkpoint


-- First Restore Point --
1: 2008-05-26 03:15:41 UTC - RP437 - Software Distribution Service 3.0


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Shelly Cathey.exe) --------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:13:51 AM, on 7/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Documents and Settings\Shelly Cathey\Local Settings\Temporary Internet Files\Content.IE5\QHN9VQRJ\dss[1].exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Shelly Cathey.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Yahoo!
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - Add to Windows Live Favorites
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbc/TrueInstallSBC.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: CaCCProvSP - Unknown owner - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe (file missing)
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 9739 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20070905-210930-983 O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
backup-20070905-210931-689 O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
backup-20070905-210931-745 O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - Comcast.net Home (file missing)
backup-20070905-210932-837 O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - Comcast Help & Support (file missing)
backup-20070905-210933-595 O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - Comcast Help & Support (file missing)
backup-20070905-210933-634 O15 - Trusted Zone: XanGoŽ Juice: The Power of Xanthones from the Whole Mangosteen Fruit
backup-20071009-092611-335 O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\system32\shdocvw.dll (HKCU)
backup-20071009-092612-136 O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
backup-20071009-092614-132 O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
backup-20080518-145947-741 O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe (file missing)

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 iomdisk (Iomega Devices Disk Filter Services) - c:\windows\system32\drivers\iomdisk.sys <Not Verified; Iomega Corporation; Iomega Disk Filter Driver>
R0 szkg5 - c:\windows\system32\drivers\szkg.sys <Not Verified; iS3 Inc.; Stopzilla>
R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Computer Corporation; OMCI Driver>
R2 MCSTRM - c:\windows\system32\drivers\mcstrm.sys <Not Verified; RealNetworks, Inc.; RealNetworks Virtual Path ManagerŽ (32-bit)>
R3 SASENUM - c:\program files\superantispyware\sasenum.sys <Not Verified; SuperAdBlocker, Inc.; SuperAntiSpyware>
R3 WinDriver (WinDriver kernel module) - c:\windows\system32\drivers\windrvr.sys <Not Verified; Jungo; WinDriver Device Driver>

S3 bvrp_pci - c:\windows\system32\drivers\bvrp_pci.sys
S3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>
S3 EraserUtilRebootDrv - c:\program files\common files\symantec shared\eengine\eraserutilrebootdrv.sys (file missing)
S3 FreshIO - c:\program files\freshdevices\freshdiagnose\freshio.sys (file missing)
S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)
S3 SndTDriverV32 - c:\windows\system32\drivers\sndtdriverv32.sys <Not Verified; Windows (R) 2000/XP; Windows (R) 2000/XP Driver>
S3 tbhsd (Tunebite High-Speed Dubbing) - c:\windows\system32\drivers\tbhsd.sys <Not Verified; RapidSolution Software AG; Tunebite High-Speed Dubbing>
S3 TVICHW32 - c:\windows\system32\drivers\tvichw32.sys <Not Verified; EnTech Taiwan; TVicHW32 Generic Device Driver for Windows 95/98/ME/NT/2000/2003/XP/XP64>
S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 Iomega App Services - "c:\progra~1\iomega\system32\appservices.exe" <Not Verified; Iomega Corporation; Iomega App Services>
R2 sprtsvc_dellsupportcenter (SupportSoft Sprocket Service (dellsupportcenter)) - c:\program files\dell support center\bin\sprtsvc.exe /service /p dellsupportcenter
R2 szserver (STOPzilla Service) - "c:\program files\common files\is3\anti-spyware\szserver.exe" <Not Verified; iS3, Inc.; STOPzilla>

S2 AOLService (AOL Spyware Protection Service) -
S3 CaCCProvSP - "c:\program files\ca\ca internet security suite\ccprovsp.exe" (file missing)
S3 FLEXnet Licensing Service - "c:\program files\common files\macrovision shared\flexnet publisher\fnplicensingservice.exe" <Not Verified; Macrovision Europe Ltd.; FLEXnet Publisher (32 bit)>
S3 MMIndexer (Media Manager Indexer) - c:\program files\common files\microsoft shared\media manager\airsvcu.exe <Not Verified; Microsoft Corporation; Microsoft Media Manager>
S4 Iomega Activity Disk2 - ""
S4 Symantec Core LC - "c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe" (file missing)


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-07-12 02:45:00 440 --ah----- C:\WINDOWS\Tasks\User_Feed_Synchronization-{49C0D9E8-26B6-4D1F-81D6-BBA1C4B93035}.job
2008-07-12 02:15:13 436 --ah---c- C:\WINDOWS\Tasks\User_Feed_Synchronization-{8F320C2F-8A5F-4652-94BF-BD0C1E418D72}.job
2008-07-09 22:02:03 284 --a----c- C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
2008-06-14 21:34:00 284 --a----c- C:\WINDOWS\Tasks\Uniblue SpeedUpMyPC Nag.job
2007-06-30 21:34:48 406 --a----c- C:\WINDOWS\Tasks\Uniblue SpeedUpMyPC.job


-- Files created between 2008-06-19 and 2008-07-19 -----------------------------

2008-07-15 12:37:56 0 d-------- C:\Documents and Settings\All Users\Application Data\Trend Micro
2008-07-15 12:27:06 0 d-------- C:\Documents and Settings\All Users\Application Data\Avg8
2008-07-14 20:33:19 0 d-------- C:\Documents and Settings\All Users\Application Data\PC Drivers HeadQuarters
2008-07-14 20:15:01 0 d-------- C:\Documents and Settings\Shelly Cathey\Application Data\Uniblue
2008-07-14 06:47:36 0 d-------- C:\Documents and Settings\Administrator\Application Data\SUPERAntiSpyware.com
2008-07-07 19:19:37 0 d-------- C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage
2008-07-04 05:23:35 0 d--h----- C:\$AVG8.VAULT$
2008-07-03 20:50:46 0 d-------- C:\Program Files\AVG


-- Find3M Report ---------------------------------------------------------------

2008-07-18 11:47:20 0 d-------- C:\Program Files\Microsoft Money
2008-07-15 12:38:44 0 d-------- C:\Program Files\Trend Micro
2008-07-14 21:57:22 0 d-------- C:\Documents and Settings\Shelly Cathey\Application Data\BitTorrent
2008-07-14 21:04:20 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-07-09 08:42:43 0 d-------- C:\Program Files\Java
2008-07-07 19:20:15 0 d-------- C:\Documents and Settings\Shelly Cathey\Application Data\OfficeUpdate12
2008-07-05 19:44:42 0 d-------- C:\Program Files\Viewpoint
2008-06-29 08:24:51 69840 --a----c- C:\Documents and Settings\Shelly Cathey\Application Data\GDIPFONTCACHEV1.DAT
2008-06-11 11:42:33 0 d-------- C:\Program Files\CDBurnerXP
2008-06-11 09:25:39 0 d-------- C:\Program Files\MSBuild
2008-06-11 09:25:20 0 d-------- C:\Program Files\Reference Assemblies
2008-06-11 09:12:45 0 d-------- C:\Program Files\MSXML 6.0
2008-06-09 17:08:59 0 d-------- C:\Program Files\Sun
2008-06-04 08:26:03 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-06-02 06:43:41 0 d-------- C:\Documents and Settings\Shelly Cathey\Application Data\DAEMON Tools
2008-05-30 23:37:31 0 d-------- C:\Program Files\iTunes
2008-05-30 23:35:47 0 d-------- C:\Program Files\iPod
2008-05-30 23:28:53 0 d-------- C:\Program Files\QuickTime
2008-05-28 20:05:13 0 d-------- C:\Documents and Settings\Shelly Cathey\Application Data\Comcast
ohigirl67 is offline  
Old 07-19-2008, 09:24 AM   #5 (permalink)
Newb Techie
 
Join Date: Jul 2008
Location: Dallas
Posts: 13
Default Re: Help Please!

Here is the rest of main.txt

-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [06/22/2005 12:48 AM]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [08/13/2003 11:27 AM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [03/11/2006 07:32 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [06/10/2008 04:27 AM]
"SsAAD.exe"="C:\PROGRA~1\Sony\SONICS~1\SsAAD.e xe" [01/24/2005 08:58 PM]
"UfSeAgnt.exe"="C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" [02/26/2008 02:19 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [06/04/2008 08:26 AM]
"Uniblue RegistryBooster 2"="C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe" []
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 09:05 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\policies\explorer]
"LinkResolveIgnoreLinkInfo"=0 (0x0)
"NoResolveSearch"=1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\curre ntversion\policies\explorer]
"ForceActiveDesktopOn"=1 (0x1)
"LinkResolveIgnoreLinkInfo"=0 (0x0)
"NoLowDiskSpaceChecks"=1 (0x1)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [05/20/2008 03:51 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 04/19/2007 02:41 PM 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"
path=
backup=

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk
backup=C:\WINDOWS\pss\Adobe Gamma Loader.exe.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
"C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
"C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6]


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOLDial]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOLDialer]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOLSoftware]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\apdproxy]
"C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
"C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\Dell Support\DSAgnt.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
"C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility]
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb0 7.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpgs2wnd]
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPHmon04]
C:\WINDOWS\System32\hphmon04.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MySpaceIM]
C:\Program Files\MySpace\IM\MySpaceIM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NapsterShell]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Share-to-Web Namespace Daemon]
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Spyware Doctor]
C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SsAAD.exe]
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
"C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinMem]
C:\Program Files\WinCleaner Memory Optimizer\WinMemOpt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WMPNSCFG]
C:\Program Files\Windows Media Player\WMPNSCFG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YBrowser]
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"AOL ACS"=2 (0x2)
"sdCoreService"=2 (0x2)
"sdAuxService"=2 (0x2)
"PPCtlPriv"=3 (0x3)
"ITMRTSVC"=2 (0x2)




-- End of Deckard's System Scanner: finished at 2008-07-19 09:15:30 ------------
ohigirl67 is offline  
Old 07-19-2008, 09:28 AM   #6 (permalink)
Newb Techie
 
Join Date: Jul 2008
Location: Dallas
Posts: 13
Default Re: Help Please!

Here is the extra.txt....also in 2 posts

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
-----------------------------------------

-- System Information -------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 61%
Physical Memory (total/avail): 766 MiB / 293.47 MiB
Pagefile Memory (total/avail): 1871.03 MiB / 1441.36 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1912.73 MiB

C: is Fixed (NTFS) - 74.47 GiB total, 24.14 GiB free.
D: is CDROM (CDFS)
E: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - IC35L090AVV207-0 - 74.5 GiB - 2 partitions
\PARTITION0 - Unknown - 31.35 MiB
\PARTITION1 (bootable) - Installable File System - 74.47 GiB - C:

-- Security Center ---------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

AntiVirusDisableNotify is set.

AV: Trend Micro AntiVirus v16.10.1079 ()

[HKLM\System\CurrentControlSet\Services\SharedAcces s\Parameters\FirewallPolicy\DomainProfile\Authoriz edApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAcces s\Parameters\FirewallPolicy\StandardProfile\Author izedApplications\List]
"C:\\Program Files\\BitTorrent\\bittorrent.exe"="C:\\Program Files\\BitTorrent\\bittorrent.exe:*:Enabled:BitTor rent"
"C:\\Program Files\\Microsoft Games\\Age of Empires III\\age3.exe"="C:\\Program Files\\Microsoft Games\\Age of Empires III\\age3.exe:*:Enabled:Age of Empires III"
"C:\\Program Files\\Microsoft Games\\Age of Empires III\\age3x.exe"="C:\\Program Files\\Microsoft Games\\Age of Empires III\\age3x.exe:*:Enabled:Age of Empires III - The WarChiefs"
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\ttax.exe:LocalSubNet:Enabled:TurboTax "
"C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe"="C:\\Program Files\\TurboTax\\Deluxe 2007\\32bit\\updatemgr.exe:LocalSubNet:Enabled:Tur boTax Update Manager"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
"C:\\Program Files\\AVG\\AVG8\\avgnsx.exe"="C:\\Program Files\\AVG\\AVG8\\avgnsx.exe:*:Enabled:avgnsx.exe"

-- Environment Variables ------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Shelly Cathey\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.5.0_09\lib\ext\QTJava.zip;C:\Progr am Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=D2X7GG41
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Shelly Cathey
LOGONSERVER=\\D2X7GG41
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOW S\System32\Wbem;C:\Program Files\Common Files\STOPzilla!;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WS F;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\SHELLY~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\SHELLY~1\LOCALS~1\Temp
USERDOMAIN=D2X7GG41
USERNAME=Shelly Cathey
USERPROFILE=C:\Documents and Settings\Shelly Cathey
windir=C:\WINDOWS

-- User Profiles ----------------
Shelly Cathey (admin)
Eddie Cathey (admin)
Administrator (admin)

-- Add/Remove Programs ---------
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--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\System32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> Dummy
--> MsiExec.exe /I{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
--> MsiExec.exe /I{B2D7CE29-614A-4ACC-8BFE-009EB3A244C9}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88E5FCB8-5F25-11D5-B16F-0800460222F0}\setup.exe" -l0x9 UNINSTALL
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D76298C2-E532-4A11-BCFF-76F3F19DA84D}\setup.exe" UNINSTALL
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) --> MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Atmosphere Player for Acrobat and Adobe Reader --> C:\WINDOWS\atmoUn.exe
Adobe Flash Player 9 ActiveX --> MsiExec.exe /X{58BAA8D0-404E-4585-9FD3-ED1BB72AC2EE}
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activ eX.exe
Adobe Photoshop 5.5 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Adobe\Photoshop 5.5\Uninst.isu" -c"C:\Program Files\Adobe\Photoshop 5.5\Uninst.dll"
Adobe Product/Adobe Studio Update 10/2001 --> "C:\Program Files\InstallShield Installation Information\{73006B34-9743-4A39-AC37-38EDFCEB6DCE}\setup.exe"
Adobe Reader 7.0.5 Language Support --> MsiExec.exe /I{AC76BA86-7AD7-5464-3428-7050000000A7}
Adobe Reader 7.0.8 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70000000000}
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Reader 8.1.2 Security Update 1 (KB403742) -->
Adobe Shockwave Player 11 --> C:\WINDOWS\system32\adobe\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Adobe\SHOCKW~1\Install.log
Adobe® Photoshop® Album Starter Edition 3.0 --> MsiExec.exe /I{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B}
Adobe® Photoshop® Album Starter Edition 3.2 --> MsiExec.exe /I{A654A805-41D9-40C7-AA46-4AF04F044D61}
Age of Empires III --> C:\Program Files\InstallShield Installation Information\{70F8B183-99EB-4304-BA35-080E2DFFD2A3}\setup.exe -runfromtemp -l0x0409
Age of Empires III - The WarChiefs --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\I Driver.exe /M{1C08A24C-B168-407E-A826-68FAF5F20710}
AIM 6 --> C:\Program Files\AIM6\uninst.exe
AnswerWorks 4.0 Runtime - English --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\ 00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7DD9A065-2C86-4A9F-A5FF-796EC1B99DCA}\setup.exe" -l0x9 -removeonly
Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
AT&T Yahoo! Applications --> C:\PROGRA~1\Yahoo!\Common\uninstall.exe
Banctec Service Agreement -->
Banctec Service Agreement -->
BCM V.92 56K Modem --> C:\WINDOWS\BCMSMU.exe quiet
BitTorrent 6.0 --> C:\Program Files\BitTorrent\uninst.exe
Broadcom Management Programs -->
Broadcom Management Programs --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\ID river.exe /M{89EE857B-8970-4F9F-AB58-A1C873AC72B3} /l1033
Camera Window -->
Canon Camera Window for ZoomBrowser EX --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\ID river.exe /M{093625E3-7B87-49D3-AA53-AD0FCFABAF49}
Canon Utilities File Viewer Utility 1.2 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\ID river.exe /M{EF0DD8B7-471C-463B-A298-6066C2FABAF5}
Canon Utilities PhotoStitch 3.1 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\ID river.exe /M{03CDDD00-BD57-4326-9480-4C74449AF597}
Canon Utilities RemoteCapture 2.7 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\ID river.exe /M{BEB03A1A-1EB6-48EB-9985-8B97315EE5C0}
Canon Utilities ZoomBrowser EX --> MsiExec.exe /X{C1D76D7A-F3BB-47EA-A746-5B1E2FFC1DF2}
CDBurnerXP --> "C:\Program Files\CDBurnerXP\unins000.exe"
Command & Conquer Tiberian Sun --> C:\Westwood\SUN\Uninstll.EXE
Coupon Printer for Windows --> "C:\Program Files\Coupons\uninstall.exe" "/U:C:\Program Files\Coupons\Uninstall\uninstall.xml"
CouponBar --> regsvr32 /u /s "C:\WINDOWS\CouponBarIE.dll"
Crash Analysis Tool --> MsiExec.exe /X{D5F881C2-B134-474E-AA60-B25DD218AE0D}
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Media Experience --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Dell Networking Guide -->
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
Dell Support 3.2.1 --> MsiExec.exe /X{7A35F91E-1D16-454F-A248-B9B782A2327C}
Dell Support Center --> MsiExec.exe /X{B8C54AB1-7E1A-40E8-B794-EDB6E8921F3A}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Designer's Gallery --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Babylock\Designer's Gallery\Uninst.isu"
Designer's Gallery ColorWorks --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EA32F7BA-60B7-43EE-AFDE-95B1CAC0B459}\Setup.exe"
DVD Decrypter (Remove Only) --> "C:\Program Files\DVD Decrypter\uninstall.exe"
DVDSentry --> MsiExec.exe /I{98DF85D9-96C0-4F57-A92E-C3539477EF5E}
File Viewer Utility 1.2 -->
FTDI USB Serial Converter Drivers --> C:\WINDOWS\system32\ftdiunin.exe C:\WINDOWS\system32\ftdiun2k.ini
getPlus(R)_ocx --> rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\inf\GETPLUSo.INF, DefaultUninstall
Help and Support Customization -->
HighMAT Extension to Microsoft Windows XP CD Writing Wizard --> MsiExec.exe /X{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Homescan Internet Transporter --> C:\Program Files\InstallShield Installation Information\{92BF38A8-5616-4209-87A3-D910B45A1D98}\setup.exe -runfromtemp -l0x0009 -uninst -removeonly
HP Photo and Imaging 1.2 - Photosmart Cameras --> MsiExec.exe /X{CBAAB6B8-5960-4B71-A268-46AE55584179}
HP Photo and Imaging 2.0 - Photosmart Cameras --> MsiExec.exe /X{471C85E9-6FCA-4862-A530-F51628A428FB}
HP Product Detection --> MsiExec.exe /I{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}
Intel(R) Extreme Graphics Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2562
Intellisync® for AOL --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{370AC61A-7701-4066-8095-EFAF84756E21}\Setup.exe" -l0x9 AOLUninstall
Internet Explorer Default Page --> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
Iomega HotBurn --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B6A6FE66-296A-4B5A-9A08-33D104CDBF64}\Setup.exe" -l0x9 UNINSTALL
iPod for Windows 2006-06-28 -->
iPod for Windows 2006-06-28 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{BD57EA4D-026E-4F08-9B93-080E282B81FE} /l1033
iTunes --> MsiExec.exe /I{585776BC-4BD6-4BD2-A19A-1D6CB44A403B}
J2SE Runtime Environment 5.0 Update 10 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150100}
J2SE Runtime Environment 5.0 Update 4 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150040}
J2SE Runtime Environment 5.0 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
J2SE Runtime Environment 5.0 Update 8 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150080}
J2SE Runtime Environment 5.0 Update 9 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150090}
Jasc Paint Shop Photo Album --> MsiExec.exe /I{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}
Jasc Paint Shop Pro 8 Dell Edition --> MsiExec.exe /I{81A34902-9D0B-4920-A25C-4CDC5D14B328}
Java 2 Runtime Environment, SE v1.4.2_06 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142060}
Java(TM) 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java(TM) 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java(TM) 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java(TM) 6 Update 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160060}
Java(TM) 6 Update 7 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
MAGIX ringtone maker e-version --> C:\MAGIX\ringtone_maker_e-version\instslct.exe
MathPlayer --> C:\Program Files\Design Science\MathPlayer\Setup.exe -u
MediaFACE 4.0 -->
MediaFACE 4.0 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\ID river.exe /M{7F581D1D-C9A7-4C77-B88A-27537173CEDF} /l1033
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spu ninst.exe"
Microsoft Data Access Components KB870669 --> C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Encarta Encyclopedia Standard 2004 --> MsiExec.exe /I{04410044-9149-45C6-A806-F2BF9CFCE762}
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 --> "C:\WINDOWS\$NtUninstallWdf01005$\spuninst\spunins t.exe"
Microsoft Location Finder --> MsiExec.exe /I{EC637522-73A5-4428-8B46-65A621529CC7}
Microsoft Media Manager 1.5 --> C:\Program Files\Media Manager\Setup\Setup.exe
Microsoft Money 2004 --> MsiExec.exe /I{1D643CD7-4DD6-11D7-A4E0-000874180BB3}
Microsoft Money 2004 System Pack --> MsiExec.exe /I{8C64E145-54BA-11D6-91B1-00500462BE80}
Microsoft Office Converter Pack --> MsiExec.exe /X{6EECB283-E65F-40EF-86D3-D51BF02A8D43}
Microsoft Office XP Professional with FrontPage --> MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Outlook 2002 --> MsiExec.exe /I{901A0409-6000-11D3-8CFE-0050048383C9}
Microsoft Picture It! 99 --> C:\Program Files\Microsoft Picture It!\Setup\setup.exe
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spunin st.exe"
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Windows Journal Viewer --> MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA7}
Microsoft XML Parser -->
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Move Networks Media Player for Internet Explorer --> C:\Documents and Settings\Shelly Cathey\Application Data\Move Networks\ie_bin\Uninst.exe
MSN Messenger 7.5 --> MsiExec.exe /I{CEB3A11A-03EA-11DA-BFBD-00065BBDC0B5}
MSN Music Assistant --> rundll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\msninst.inf,Uninstall
MSXML 6.0 Parser (KB933579) --> MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
MSXML4 Parser --> MsiExec.exe /I{01501EBA-EC35-4F9F-8889-3BE346E5DA13}
Music Visualizer Library 1.4.00 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3B24B725-D81F-442D-8CE5-2AF05A4A4CC9}\Setup.exe" -l0x9
MUSICMATCH® Jukebox --> C:\PROGRA~1\MUSICM~1\MUSICM~2\unmatch.exe
Net MD Simple Burner --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{47E09785-B2FB-11D5-B8EE-00B0D0D26B88}\setup.exe" -l0x9 UNINSTALL
Netflix Movie Viewer --> MsiExec.exe /X{BCE72AED-3332-4863-9567-C5DCB9052CA2}
OpenMG Limited Patch 4.1-05-13-31-01 --> C:\Program Files\Common Files\Sony Shared\OpenMG\HotFixes\HotFix4.1-05-13-31-01\HotFixSetup\setup.exe /u
OpenOffice.org Installer 1.0 --> MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
PartyPoker --> "c:\program files\PartyGaming\PartyPoker\Uninstall.exe" "c:\program files\PartyGaming\PartyPoker\install.log"
PE-DESIGN Ver5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{58227E02-EED3-4CFE-8950-8C9D2B60812B}\setup.exe" -l0x9 -uninst
Photosmart 130,230,7150,7345,7350,7550 (Remove only) --> C:\Program Files\HP Photosmart 11\Printer\hphuni04.exe
PhotoStitch -->
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ct or.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
PrimaScan 2400 U Scanner Driver --> C:\PROGRA~1\PRIMAS~1\UNWISE.EXE C:\PROGRA~1\PRIMAS~1\INSTALL.LOG
PrimaScan 2400U --> C:\PROGRA~1\PRIMAS~1\UNWISE.EXE C:\PROGRA~1\PRIMAS~1\INSTALL.LOG
QuickTime --> MsiExec.exe /I{1838C5A2-AB32-4145-85C1-BB9B8DFA24CD}
QuickTime --> MsiExec.exe /I{50D8FFDD-90CD-4859-841F-AA1961C7767A}
QuickTime 3.0 --> C:\WINDOWS\uninst.exe -f"C:\Program Files\QuickTime\DeIsL1.isu" -c"C:\WINDOWS\system32\QTUninst.dll
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
RemoteCapture 2.7.0 -->
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Shockwave --> C:\WINDOWS\SYSTEM32\MACROMED\SHOCKW~1\UNWISE.EXE C:\WINDOWS\SYSTEM32\MACROMED\SHOCKW~1\Install.log
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Sonic Update Manager --> MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
SonicStage 3.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\ 01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A0EB195B-5876-48E6-879D-33D4B2102610}\setup.exe" -l0x9 UNINSTALL -removeonly
STOPzilla --> MsiExec.exe /X{02DF19A9-DBAC-44E1-A018-D1AA7EBFAD36}
STOPzilla! --> MsiExec.exe /X{0D3939DF-923C-4B4A-AB80-B0C1762A8BC4}
SUPERAntiSpyware Free Edition --> MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Trend Micro AntiVirus --> C:\Program Files\Trend Micro\Internet Security\remove.exe
Trend Micro AntiVirus --> MsiExec.exe /X{A621B45A-D138-4A95-BE10-7CABA05EF94E}
U-Storage Service --> C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\U-Storage.exe -u
Warcraft II BNE --> C:\WINDOWS\W2BNEUnin.exe C:\WINDOWS\W2BNEUnin.dat
WebCyberCoach 3.2 Dell --> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
WebFldrs XP -->
Westwood Shared Internet Components --> C:\Westwood\Internet\UnstllAP.exe
WinAce Archiver --> "C:\Program Files\WinAce\SXUNINST.EXE" "C:\Program Files\WinAce\SXUNINST.INI"
Windows Imaging Component --> "C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe "
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spunin st.exe"
Windows Movie Maker 2.0 -->
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe
XML Paper Specification Shared Components Pack 1.0 -->
Yahoo! Photos Easy Upload Tool --> C:\WINDOWS\system32\regsvr32 /u /s "C:\WINDOWS\cache\YDropper.dll"
ohigirl67 is offline  
Old 07-19-2008, 09:29 AM   #7 (permalink)
Newb Techie
 
Join Date: Jul 2008
Location: Dallas
Posts: 13
Default Re: Help Please!

2nd half of extra.txt


-- Application Event Log -------------------------------------------------------

Event Record #/Type2801 / Error
Event Submitted/Written: 07/17/2008 06:27:11 PM
Event ID/Source: 11316 / MsiInstaller
Event Description:
Product: Symantec Technical Support Web Controls -- Error 1316. A network error occurred while attempting to read from the file: C:\WINDOWS\Installer\SymADataWeb[1].msi

Event Record #/Type2774 / Error
Event Submitted/Written: 07/15/2008 00:33:36 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application DRWTSN32.EXE, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.
Processing media-specific event for [DRWTSN32.EXE!ws!]

Event Record #/Type2773 / Error
Event Submitted/Written: 07/15/2008 00:32:08 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application taskmgr.exe, version 5.1.2600.2180, faulting module comdlg32.dll, version 6.0.2900.2180, fault address 0x0002adf2.
Processing media-specific event for [taskmgr.exe!ws!]

Event Record #/Type2751 / Error
Event Submitted/Written: 07/14/2008 09:13:57 PM
Event ID/Source: 1001 / Microsoft Office 10
Event Description:
Fault bucket 784720328.

Event Record #/Type2750 / Error
Event Submitted/Written: 07/14/2008 09:13:09 PM
Event ID/Source: 1000 / Microsoft Office 10
Event Description:
Faulting application outlook.exe, version 10.0.6838.0, faulting module unknown, version 0.0.0.0, fault address 0x00000101.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type25982 / Error
Event Submitted/Written: 07/19/2008 08:56:36 AM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error:
%%0

Event Record #/Type25956 / Error
Event Submitted/Written: 07/19/2008 08:55:22 AM
Event ID/Source: 7034 / Service Control Manager
Event Description:
The Wireless Zero Configuration service terminated unexpectedly. It has done this 1 time(s).

Event Record #/Type25955 / Error
Event Submitted/Written: 07/19/2008 08:55:22 AM
Event ID/Source: 7031 / Service Control Manager
Event Description:
The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Event Record #/Type25954 / Error
Event Submitted/Written: 07/19/2008 08:55:22 AM
Event ID/Source: 7034 / Service Control Manager
Event Description:
The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s).

Event Record #/Type25953 / Error
Event Submitted/Written: 07/19/2008 08:55:22 AM
Event ID/Source: 7034 / Service Control Manager
Event Description:
The Task Scheduler service terminated unexpectedly. It has done this 1 time(s).



-- End of Deckard's System Scanner: finished at 2008-07-19 09:15:30 ------------
ohigirl67 is offline  
Old 07-19-2008, 02:10 PM   #8 (permalink)
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Join Date: Sep 2004
Location: In Trotter's crawl space
Posts: 15,620
Default Re: Help Please!

Hello,

You need to remove AVG or Trend Micro. Having both will cause conflicts on your machine. Then do as follows:

Step 1r | CFScript

Download ComboFix from Here or Here to your Desktop.

1. Please open Notepad
  • Click Start, then Run
  • Type "notepad.exe" in the Run Box.
2. Now copy/paste the entire content of the codebox below into the Notepad window:
Code:
File::
C:\Documents and Settings\Shelly Cathey\Application Data\GDIPFONTCACHEV1.DAT
C:\WINDOWS\orun32.isu
C:\WINDOWS\IsUninst.exe
C:\WINDOWS\System32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3}
C:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
Folder::
C:\Program Files\Viewpoint
3. Then in the text file go to FILE => SAVE AS and in the dropdown box select SAVE AS TYPE to ALL FILES

4. Save the above as CFScript.txt

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

http://users.pandora.be/bluepatchy/m...s/CFScript.gif

5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply

Logs needed in next post:

ComboFix

Cheers,
Mak
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Mak213 is offline  
Old 07-20-2008, 01:11 AM   #9 (permalink)
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Join Date: Jul 2008
Location: Dallas
Posts: 13
Default Re: Help Please! [P]

Thanks...I'll do that in the morning...sad thing is I deleted AVG on Wednesday when I put Trend Micro on....or so I thought I did.
ohigirl67 is offline  
Old 07-21-2008, 07:16 AM   #10 (permalink)
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Join Date: Jul 2008
Location: Dallas
Posts: 13
Default Re: Help Please! [P]

Ok...when I wrote my last reply, I ended up doing the combo fix. I had just gotten off of work...it was 1am and I was tired. I realize now I hadn't fully read your message...I didn't see you had the link for combo fix in the message, so I found it elsewhere via google.

When it started to run and said it was making a restore point and some computer still don't recover (or something like that), after I clicked ok, I had second thoughts and canceled it. Well either that did something or I had some virus because after I did that, I couldn't get on the internet. It knocked out my broadband. After an 1 hour on the phone with AT&T nothing. Then I decided to run a virus scan. My husband told me later when I called home from work that it was working again.

So this morning I went to run the notepad.exe again and do the combofix...I now have nothing coming up on notepad.

However, I am still have the same problem..
When I start my computer, it loads up to my desktop picture, but nothing else. No icon..nothing. After some time(about 8-10 minutes) I will start to see some action on the computer...stopzilla starting...icon pop up. My audio still is not on.
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