Uh Oh.. !?!?

Oreo · 07-07-2008, 09:28 AM

A few days the broadband connection became irratic, disconnecting every 5 to 10 seconds, for hours on end. A different problem happened about a year back, after about a week of dealing with it i managed to get an actuall TalkTalk (our ISP) Technician in the UK email adress. Yey !. So anyway, i found this email adress and emailed him with the problem and my dads account information just asking whether he could take a look.

That was a few days ago, so today i just got home from 'work experience' and the phone rings, i answer it - ofcourse. And this is what i hear

''Hello is tim allanson (my dad) there please''
i say no
''Ok this is Sue ringing on behalf of Cheif Executive Charles Dunstone of TalkTalk as he is currently unavilable at the moment to ring you, would you please right down my detailes''
Obviously im totally shocked thinking WTF and just say yes quickly, not even thinking. She then starts reading out this phone number and i havn't got anything to write it down. Which means she's gonna ring back..

My dad has no idea about this, and he hates talking to idiots over the phone. I dont see him being very happy if he has to talk to someone working for the Cheif Executive of the UK's fastest growing ISP

I hope there ringing to say 'We're going to install a dedicated fiber line to your house'

but i have a bad feeling they will tell me off for emailing them or something

jorsoft03 · 07-07-2008, 03:05 PM

Why would they tell you off? It's probably some yuppie giving the standard, "We apologize for any inconvenience..." line regardless if anything got fixed or will get fixed. Maybe it's a good thing I mean you've apparently got the attention of the office of one of the higher ups regarding your problem. Usually it's just some schmuck from a call center who rings you if they bother at all.

Trotter · 07-07-2008, 04:42 PM

Give him the whole story like you gave us and everything should be fine. As a parent, I know I would rather be told the truth up front, no matter what it is.

Oreo · 07-08-2008, 05:45 AM

Uhm, i did. He was like 'Okay'

That's totally not like my dad.

Anyway, they have yet to ring back..

Silverlord · 07-08-2008, 05:56 AM

Maybe your dad works for a secret organisation and you gave out his details got him into trouble..how could you :P

Oreo · 07-08-2008, 10:05 AM

Lol

Nope, just Barclaycard

07-07-2008, 09:28 AM	#1 (permalink)
Oreo Trainee AudioDude Join Date: Dec 2006 Posts: 2,466	Uh Oh.. !?!? A few days the broadband connection became irratic, disconnecting every 5 to 10 seconds, for hours on end. A different problem happened about a year back, after about a week of dealing with it i managed to get an actuall TalkTalk (our ISP) Technician in the UK email adress. Yey !. So anyway, i found this email adress and emailed him with the problem and my dads account information just asking whether he could take a look. That was a few days ago, so today i just got home from 'work experience' and the phone rings, i answer it - ofcourse. And this is what i hear ''Hello is tim allanson (my dad) there please'' i say no ''Ok this is Sue ringing on behalf of Cheif Executive Charles Dunstone of TalkTalk as he is currently unavilable at the moment to ring you, would you please right down my detailes'' Obviously im totally shocked thinking WTF and just say yes quickly, not even thinking. She then starts reading out this phone number and i havn't got anything to write it down. Which means she's gonna ring back.. My dad has no idea about this, and he hates talking to idiots over the phone. I dont see him being very happy if he has to talk to someone working for the Cheif Executive of the UK's fastest growing ISP I hope there ringing to say 'We're going to install a dedicated fiber line to your house' but i have a bad feeling they will tell me off for emailing them or something __________________ E6850 @ 3Ghz ATI 4870 @ 900/1200 4GB Ram P35C-DS3R Vista Ultimate -=Headphone Supremus=- Thank me Last edited by Oreo; 07-07-2008 at 09:35 AM.

07-07-2008, 03:05 PM	#2 (permalink)
jorsoft03 Moderator Join Date: Feb 2004 Location: White Bear Lake, MN Posts: 3,218	Re: Uh Oh.. !?!? Why would they tell you off? It's probably some yuppie giving the standard, "We apologize for any inconvenience..." line regardless if anything got fixed or will get fixed. Maybe it's a good thing I mean you've apparently got the attention of the office of one of the higher ups regarding your problem. Usually it's just some schmuck from a call center who rings you if they bother at all. __________________ Intel Q6600 (NEW!) 2GB 667mhz Ram Intel DG965WH Mobo ATI x1950 XTX 250gb WD Sata HD 2x NEC dvd burners 600-watt Thermaltake psu Samsung 226BW LCD I Survived Mod Mania Madness '08 And All I got Was This Extra Line in My Sig

07-07-2008, 04:42 PM	#3 (permalink)
Trotter Admin Das BanHammer Join Date: Jan 2005 Location: The South Posts: 14,388	Re: Uh Oh.. !?!? Give him the whole story like you gave us and everything should be fine. As a parent, I know I would rather be told the truth up front, no matter what it is. __________________ *-Das Banhammer-* DFI LanParty UT nF4 SLI-D - AMD Athlon X2 4200+ w/ Zalman CNPS9500 2GB (2x1 GB) G.SKILL ZS Razer Lachesis - ATI 3850 w/Accelero S1

07-08-2008, 05:45 AM	#4 (permalink)
Oreo Trainee AudioDude Join Date: Dec 2006 Posts: 2,466	Re: Uh Oh.. !?!? Uhm, i did. He was like 'Okay' That's totally not like my dad. Anyway, they have yet to ring back.. __________________ E6850 @ 3Ghz ATI 4870 @ 900/1200 4GB Ram P35C-DS3R Vista Ultimate -=Headphone Supremus=- Thank me

07-08-2008, 05:56 AM	#5 (permalink)
Silverlord True Techie Join Date: Nov 2006 Posts: 148	Re: Uh Oh.. !?!? Maybe your dad works for a secret organisation and you gave out his details got him into trouble..how could you :P __________________ Have I been helpful? Consider giving me a Kudos

07-08-2008, 10:05 AM	#6 (permalink)
Oreo Trainee AudioDude Join Date: Dec 2006 Posts: 2,466	Re: Uh Oh.. !?!? Lol Nope, just Barclaycard __________________ E6850 @ 3Ghz ATI 4870 @ 900/1200 4GB Ram P35C-DS3R Vista Ultimate -=Headphone Supremus=- Thank me

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