[superdave1984]

Or tries to. Every time I right click anything, an install box pops up trying to install Symantec. I have removed Symantec twice and ran their removal tool also. But it keeps coming back. Another reason to hate the most invasive, intrusive and over-rated A/V out there. Now, how do I make it stop? I have AVG and Avast both installed and have scanned with both. Both found problems and deleted the files. Ran Ccleaner also. I'll get a HijakThis log up soon. Oh, it's the same Gateway laptop that has been making me want to start drinking again for some time now running XP MCE.

[Ewc1307]

Never heard this before superdave but sounds like there's something left over from the previous install of Symantec.

If you want to post a HJT log i'll happily have a look...

[superdave1984]

Well if the thing survives after I toss it in the pond...
The owner just brought me a restore disk about 2 minutes ago (I have had this thing for almost a week and have asked several times for any disks that came with it) so I am going with that method instead. But it is a very weird thing anyway. I wonder though if it had anything to do with it being a corporate version of Symantec instead of a home version? Maybe there was a registry key buried somewhere that kept looking for a file or a value or whatever. Symantec sucks.

[Ewc1307]

Heh heh...but like you say it's going to be a registry key that refuses to move unless you order it to.

May be worth 'recommending' other Anti Virus applications to you customer.

[Osiris]

Did you get this fixed yet? I had to same issue. So I used Hijackthis, CCleaner, deleted as many entries in the registry as possible using SAV and Symantec, stopped Symantec services in services.msc.

First I unistalled SAV
Then stopped the services
rebooted
Deleted as many files in the C:\Program File\Symantec as I could and rebooted several times to deactivate the .dll. Also needed to end a few running process to delete the .exe.
Used Hijackthis delete on reboot feature to delete stubbon .dll /.exe files which worked.
Then wen to C:\Program Files\Common Files\Symantec Shared and deleted as much as I could there.
Then hit the registry for 15 minutes
Then ran CCleaners Registry cleaner, rebooted, issue was no more.

[superdave1984]

The restore disk wiped the drive completely so this is no longer an issue. Of course Symantec was bundled in with all the crap, but I didn't install it. Promptly removed it and installed AVG. Symantec sucks.