[BudClark]

I updated Ad-Aware to the latest version (8.1.0.0) and could not get it to run. I got a 'Failed to Connect' message. Apparently this is a fairly common problem. In trying to correct this using the Ad-Aware forum; Failed to Connect to Service - Lavasoft Support Forums Topic is BudC and responder is Casey; I found another problem: Programs such as Hijackthis will not run. I get a message as follows: 'Windows can't access the specified device, path or file. You may not have the appropriate permission to access file item.' Therefore I cannot get a HJT log to analyze. Can i get help?

BudClark

[Osiris]

Can you run hijackthis in safemode?

[BudClark]

No

BudClark

[patonb]

You using Vista? if so try to run as vadmin from right click menu.

[BudClark]

No, I am using XP Home

BudClark

[Osiris]

Try what I said

[BudClark]

How do I do this? What is Vadmin? Hijack this will not run in safe mode.

BudClark

[Osiris]

He meant Admin

Go to Start, run, type msconfig and press enter. Go to startup and click disable all, then recheck your antivirus and reboot.

Can you download, install and run Malwarebytes?

[BudClark]

I uninstalled and reinstalled Hijackthis and I installed Malwarebytes but I cannot run them. I continue to get the message: 'Windows can't access the specified device, path or file. You may not have the appropriate permission to access the item'

Bud

[Osiris]

try this

Solved: Windows cannot access the specified device, path or file.

Causes: 1. the exe file was moved from other location.
2. The permissions have been changed.
Resolutions: 1. Right click on the executable and choose "Properties". Under the "General" tab, you may find an "Unblock" button. Click Unblock to enable access.

2.

* Right-click on the EXE file and select Properties, then Security tab.
* Highlight Users/groups, click Advanced.
* Locate the Users/Groups Special Permissions line.
* Add these "Allow" attributes to give necessary right to run the program.