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Old 10-13-2004, 10:22 AM   #1 (permalink)
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Question Cable Internet Help

I'm back after moving into a new house. We just got Road Runner Cable Internet yesterday (Oct. 12, 04). When the cable guy tested it out, apparently, it wasn't running as fast as it should be. He said to remove unused programs, run a disk cleanup and defragger. Also he said that 128MB o' ram wasn't enough, so we need to upgrade. Another problem is that these wierd programs from the Internet have been downloading themselves into our comp. What's up with that?!? Then the comp quits responding for a few minutes when I attempt to remove them. When it starts up responding again, the programs are still there!! What should be done about this???
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Old 10-13-2004, 10:35 AM   #2 (permalink)
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That sounds like it could be a virus or spyware. Can you be more specific what programs are downloading and running?

If it is that, I'll move this thread to the virus forum.

Make sure that you're AV and spyware killers are up-to-date!

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Old 10-13-2004, 01:12 PM   #3 (permalink)
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I'm not exactly sure whether they are viruses or not. Let's see...there was a shortcut link on our desktop that took us to a spyware thingy. There was also some horoscope thing while I was sleeping and waitig for Suse 9.1 to download. A web search thing...there were some others, but I can't think of what they were. They don't run; they just sit there in the comp. We have Ad-Aware on our comp, but that stops spyware right? Don't we need an anti spam or something like that? AV....what's that?
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Old 10-13-2004, 01:20 PM   #4 (permalink)
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AV=Antivirus
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Old 10-13-2004, 04:53 PM   #5 (permalink)
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There are some malicious web searches, too, like CoolWebSearch that need to be removed if you have any of them.

Ad-Aware is good, but you may want to also get SpyBot Search & Destroy to run, too.

Do you have an anti-virus installed and up-to-date?

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Old 10-13-2004, 05:58 PM   #6 (permalink)
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I don't think so...this computer is like, 3 maybe 4 years old. They didn't pre-install AVs until recently, did they? How do I get the spybot thing? Download? or retail....something like that?
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Old 10-13-2004, 06:22 PM   #7 (permalink)
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download: http://www.tech-forums.net/downloads.php
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Old 10-14-2004, 05:42 AM   #8 (permalink)
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you should use both spybot search and destroy along with adaware, which are both free. these will get rid of spyware and adware.

also, you should get an antivirus and keep that thing up to date and running constantly. I have used avg and avast which are both free, avast is better.

firewalls may catch unwanted communication to the net via programs, spyware or adware, i use zonealarm, which is great and also free.
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