Computers |
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| | #1 (permalink) |
| Newb Techie Join Date: Apr 2004
Posts: 1
| Please Help, Everytime I complete a search using any of my engines i.e. google/yahoo/freeserve a few seconds later i get a second search engine pop up with results, which are invariably naff. It displays itself as http://search-company.com, how do I get rid of this annoying pest. I've tried spybot/ad-adware/intenet options but cannot find any control to switch it off. Any help much appreciated ![]() |
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| | #2 (permalink) |
| Ultra Techie Join Date: Apr 2004
Posts: 617
| Please do this. Click here: http://www.sherrylynn.us/HijackThis.exe to download Hijack This. Save it to its own folder (not temporary files or the desktop). Close all open windows and open HIJACK THIS. Click Scan. When the scan is finished (it only takes a second), the scan button will change to Save Log. Click on Save Log and save it to NotePad. Copy the entire log and paste it here. DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed. Wait for someone to analyze the scan and advise.
__________________ AdAware | Spybot S&D 1.4 | spyware guard & spyware blaster | How did I get infected in the first place By Tony Klein If you use IE I suggest using thes two programs IE Hosts & IE-SPYAD |
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| | #3 (permalink) |
| Newb Techie Join Date: Jul 2004
Posts: 2
| I too have this problem. My search engine list changes after about 3 seconds, and I can only get back the "real" list if I hit enter several times in the address box. I also had about:blank but think I finally gotten rid of it (has been 2 days). I did the above as suggested by Lobos Blanco and below is my logfile. Any help would really be appreciated. I really want my computer back! Logfile of HijackThis v1.97.7 Scan saved at 7:40:45 PM, on 7/13/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe C:\Program Files\HP DVD\Umbrella\DVDTray.exe C:\WINDOWS\essspk.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe C:\Program Files\Find'n'Block Personal Firewall\Find'n'Block.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Messenger\msmsgs.exe C:\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\System32\google.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\system32\google.htm O2 - BHO: (no name) - {3820F798-6E62-0E04-C236-681CFE0F719F} - C:\WINDOWS\System32\dmqkpvni.dll O2 - BHO: (no name) - {8A3C5EBB-DB92-A11B-3A0B-614BAC36A6B2} - C:\WINDOWS\System32\nnxrzreo.dll O2 - BHO: (no name) - {C7ED8FD1-36E8-C638-3628-962DFB782EA2} - C:\WINDOWS\System32\jruebfvk.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [DVDTray] C:\Program Files\HP DVD\Umbrella\DVDTray.exe O4 - HKLM\..\Run: [DVDBitSet] C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - Startup: Find'n'Block Personal Firewall.lnk = C:\Program Files\Find'n'Block Personal Firewall\Find'n'Block.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O9 - Extra button: ICQ Pro (HKLM) O9 - Extra 'Tools' menuitem: ICQ (HKLM) O9 - Extra button: ICQ 4.0 (HKLM) O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...046.4516898148 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab |
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| | #4 (permalink) |
| Ultra Techie Join Date: Apr 2004
Posts: 617
| Hi kim2 Do this enable the viewing of Hidden files follow these steps: How to see Hidden files and Folders -------------------------------------------------------------------------- Run hijack this put a check next to these close all browsers and hit fix Make sure not to miss one O2 - BHO: (no name) - {3820F798-6E62-0E04-C236-681CFE0F719F} - C:\WINDOWS\System32\dmqkpvni.dll O2 - BHO: (no name) - {8A3C5EBB-DB92-A11B-3A0B-614BAC36A6B2} - C:\WINDOWS\System32\nnxrzreo.dll O2 - BHO: (no name) - {C7ED8FD1-36E8-C638-3628-962DFB782EA2} - C:\WINDOWS\System32\jruebfvk.dll ----------------------------------------------------------------------------------------------------------------------------------- reboot to normal delete these files C:\WINDOWS\System32\jruebfvk.dll C:\WINDOWS\System32\nnxrzreo.dll C:\WINDOWS\System32\dmqkpvni.dll then Click here to download AdAware 6 181 Run AdAware Before you scan with AdAware, check for updates of the reference file 01R326 01.07.2004 by clicking Check for updates now, and following the prompts. Now to set it up for optimum performance... Make sure the following settings are configured. Remember that ON=GREEN. From main window click Start | Activate in-depth scan. Then click Use custom scanning options | Customize and have these options switched ON... Scan within archives Scan active processes Scan registryDeep scan registry Scan my IE Favourites for banned URLs Scan my host-files Then click the Settings button.. (the gear icon on the top row) then Tweak | Scanning engine and check.. Unload recognised processes during scanning. Cleaning engine. Let windows remove files in use at next reboot. and uncheck.. Automatically try to unregister objects prior to deletion. Then click Proceed, to save your settings. Now click the Scan button. When scan is finished, check the little box to the left of each entry to select them for removal, and get rid of them Restart your computer ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Spybot - Search & Destroy 1.3 Then go Click here and download Spybot Search & Destroy 1.3 Install the program and launch it. Before scanning press Online and Search for Updates. Put a check mark at and install all updates. Click Check for Problems and when the scan is finished let Spybot fix/remove all it finds marked in RED. Restart your computer. come back Post another hijack this log and tell me how you computers running Lobos
__________________ AdAware | Spybot S&D 1.4 | spyware guard & spyware blaster | How did I get infected in the first place By Tony Klein If you use IE I suggest using thes two programs IE Hosts & IE-SPYAD |
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| | #5 (permalink) |
| Newb Techie Join Date: Jul 2004
Posts: 2
| Hi LobosBlanco, It's been 24 hours since I followed your instructions and my computer is still fine. For your info, when I tried to delete the three files, they were already gone (I also did a search of my hard drive just in case). Thanks so much for your excellent help! Kim2 |
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