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Computer Forums > The World Wide Web > Browser & General Internet Questions » Getting a "General Error" trying to play CNN Videos.......??
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Old 10-06-2008, 11:02 AM   #1 (permalink)
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Question Getting a "General Error" trying to play CNN Videos.......??

My system is running Vista Home, FireFox 3.03 w/IE tab option.

After playing a CNN Video and "trying" to play another one, the video screen goes blank then eventually shows an error message " GENERAL ERROR ".

There is no references showing what the error code means or how/where to fix the problem.

The 1st video I play on CNN always plays flawlessly. It's when I go to play another that this issue appears.

What do I need to do to correct this issue ?

TIA
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Old 10-06-2008, 01:53 PM   #2 (permalink)
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Default Re: Getting a "General Error" trying to play CNN Videos.......??

Have you fully updated your Flash, Java and Shockwave players?
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Old 11-21-2008, 09:14 AM   #3 (permalink)
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Question Re: Getting a "General Error" trying to play CNN Videos.......??

Quote:
Originally Posted by Mak213 View Post
Have you fully updated your Flash, Java and Shockwave players?
Yes Sir.

Still getting this Error Code with the latest Update of Firefox 3.04

This ONLY happens on CNN Videos.

Ideas ??
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Old 11-21-2008, 09:47 AM   #4 (permalink)
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Default Re: Getting a "General Error" trying to play CNN Videos.......??

Could just be a issue with the browser and that site. Have you tried a different browser?
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Old 01-23-2009, 01:11 PM   #5 (permalink)
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Exclamation Re: Getting a "General Error" trying to play CNN Videos.......??

Quote:
Originally Posted by Mak213 View Post
Could just be a issue with the browser and that site. Have you tried a different browser?
Yes, I also use (on occasion) IE 7.

I "had" an Video issue with IE 7, but I stopped filtering the Pop-up ads. I did this by Right-Clicking and there was an Option...."Stop Filtering this Site". CNN Videos started working in IE 7 directly afterwards.

I have yet to find out how to Stop Filtering in Firefox 3.05. Yes, I did go through, Tools-->Options-->Content and Added CNN.com to the EXCEPTIONS list under the Block Pop-Up windows option.

Please Advise.

TIA!
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Last edited by Katmandu; 01-23-2009 at 01:14 PM.
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Old 01-23-2009, 07:33 PM   #6 (permalink)
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Default Re: Getting a "General Error" trying to play CNN Videos.......??

Try this: https://addons.mozilla.org/en-US/firefox/addon/1648
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