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Old 12-05-2007, 05:59 AM   #1 (permalink)
 
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Default Photoshop CS3 installation issues - help

I have a copy of Photoshop CS3 Extended Edition installed on my older computer. It installed perfectly fine and runs fine there. (Windows XP Home)

Now I have a new computer I tried installing it on because I won't be using my old one anymore but it does not install on it. (Windows Vista 32-bit)

The setup starts fine and installs the early components ok. But when it gets toward the end where it installs Photoshop CS3 it finishes up then lists the components that were installed. Everything else has a green ok check by it but Photoshop CS3 shows a red X saying this component could not be installed.
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Old 12-05-2007, 08:40 AM   #2 (permalink)
 
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Default Re: Photoshop CS3 installation issues - help

Did you install any trial version of photoshop previously?
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Old 12-05-2007, 10:05 AM   #3 (permalink)
 
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Default Re: Photoshop CS3 installation issues - help

no I didnt.. nothing of Adobe is on this PC..

On the other PC I have PS 7.0 and CS3 still installed fine.
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Old 12-05-2007, 11:39 AM   #4 (permalink)
 
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Default Re: Photoshop CS3 installation issues - help

Trying to use the same serial number maybe? I've never had the problem... I would just call adobe if you can.
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Old 12-05-2007, 12:08 PM   #5 (permalink)
 
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Default Re: Photoshop CS3 installation issues - help

no the serial number and activation happens AFTER it's installed.. the setup simply doesnt install CS3... so you can't activate it because it simply isn't there..
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Old 12-06-2007, 12:39 AM   #6 (permalink)
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Default Re: Photoshop CS3 installation issues - help

Troubleshoot installation problems in Adobe Photoshop CS3 on Windows XP

That would have better info for you than us.
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Old 12-06-2007, 05:47 AM   #7 (permalink)
 
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Default Re: Photoshop CS3 installation issues - help

It's on Vista Premium.. not XP
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Old 12-06-2007, 12:25 PM   #8 (permalink)
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Default Re: Photoshop CS3 installation issues - help

PhotoshopNews: Photoshop News and Information » Archive » Troubleshoot installation problems in Adobe Photoshop CS3 on Windows Vista

Still a quick google search provided the right info. Since you didnt state which system it was i had to guess.

Adobe - Knowledge base guided search

A whole page at Adobe's sites dedicated to Vista troubles.
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