itunes will not update

softtrain · 01-23-2007, 11:39 AM

Hi
I'm trying to update itunes on two mac OS 10.4 machines. I download the file, click on setup, it looks like all is well but when I click to go to the store I get a message that it can't connect. further checking indicates that it never updated.

then I went directly to the store and tried to update. Looks like things were working and same message as above.

1. I'm running Nortons with the firewall off.
2. I get a message from the machine that a firewall is running. Does OS 10 have a built in firewall?

If all else fails, I was going to delete the application and try it from scratch. This may sound incredibly dumb but I can't get the app to delete. Any magic to make this happen?

Thanks in advance,

Softtrain

01-23-2007, 11:39 AM	#1 (permalink)
softtrain Newb Techie Join Date: Jan 2007 Posts: 1	itunes will not update Hi I'm trying to update itunes on two mac OS 10.4 machines. I download the file, click on setup, it looks like all is well but when I click to go to the store I get a message that it can't connect. further checking indicates that it never updated. then I went directly to the store and tried to update. Looks like things were working and same message as above. 1. I'm running Nortons with the firewall off. 2. I get a message from the machine that a firewall is running. Does OS 10 have a built in firewall? If all else fails, I was going to delete the application and try it from scratch. This may sound incredibly dumb but I can't get the app to delete. Any magic to make this happen? Thanks in advance, Softtrain

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