[bobbydigital]

I'm unable to connect from and outside pc to a pc on an internal network. I have the correct IP addresses, the port number is open and all of the settings for the rempte desktop appear to be as they should. One thing that I thought might be the problem was that I had to revert back to an old image of the pc that im trying to remote into . But later in the day another client was having the same problem trying to connect from their home pc into the pc on the same internal network. Been looking all over the internet for a solution and haven't been to succesful, any help on this would be great.

[hilowe]

This is going to sound like a stupid question, but you say that the PC is on an internal network. Does the computer have a private IP address? If so, do you have port forwarding set so that you can connect to that PC?

[ekÆsine]

you do not need an internal IP for remote connection with PCA, it will just broadcast the message to the entire subnet i think. bobbydigital did you use the external public IP when you tried to connect? if your IP looks like 192.168.1.xxx than that is not correct.

are you absolutely sure the correct ports are open for TCP & UDP and mapped to the correct internal IP of the host machine? do you have any software firewalls blocking the connection including winXP ICF?

[mikesgroovin]

In conjunction to ek's message, you need your external IP address to connect from the outside source to the internal destination. You need to forward the correct ports through your NAT configuration so that the correct ports are mapped to the correct internal IP address. pcAnywhere can broadcast but you need to connect on a broadcast address. Every network has a broadcast address. For instance, If I am running a pcAnywhere client on 192.168.1.100 (subnet of 255.255.255.0) and 192.168.1.101 (subnet 255.255.255.0), from a PC associated with an IP of 192.168.1.105 with the same subnet, on the same network I can connect to 192.168.1.254 and both clients will show up ready for me to choose which to connect to. It will only broadcast though if you choose the broadcast address of the network address. This is the second to last address of the network or subnetwork.
But you are trying to use Remote Desktop right? Do you have the ICF disabled for XP?

-Mike

[ekÆsine]

oh dam, thanks for pointing that out mike. i thought he was using PCA for some reason...oops

[taetae]

The computer in the internal network has an IP. and the outside computer has and IP. you can connect to the internal comptuer using the internal IP. the internal computer has 2 ip's. it has one if you do start/run/cmd/ipconfig and it has another one when your on the outside. if you want to see. if someone you know has and website. get there IP. and from an outside computer ping your friends website and you will have two diffrent ip's... so do that then you'll see why you cant connect to the computer in the internal network

tae