TimeWarner ISP trouble. Disable DNS?

[Biggie578]

Ok, so i gave my friend a computer with windows XP Pro SP2 vanilla. During the first boot up, i skipped the step where it helps you connect to the internet. He has TimeWarner broadband internet service and is using a ARRIS Tm402g/110. Windows is telling him that he is connected but has limited or no connectivity. The tutorials on the timewarner website say to disable DNS and WINS Resolution, but the picutres they give look like windows 98 and the procress isnt the same on XP. I've never used timewarner so i dont know how they do things, but if anyone knows how to disable DNS in windows XP or just how to get timewarner internet working, help would be appreciated.

Installation Guides: Setting Up TCP/IP On Windows - Time Warner Cable of Central New York

[Law]

I think the modem has the MAC address of his old computer recorded. Sometime unplugging and plugging the power for the modem can clear this so he can use his new PC.

And you can't disable DNS, if you look in Control Panel>Network Connection, you'll find your Local Area Connection, right click and select Properties, double click TCP/IP.

You need a DNS server, I believe disable DNS on 95/98 is actually the same feature on XP call "Obtain DNS server automatically"