Computers| Computers |
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07-18-2007, 10:05 PM
| #1 (permalink) |
| Newb Techie Join Date: Jul 2007
Posts: 5
|  Internet connection problem Hi, I'm not sure if this is the CORRECT forum exactly, but it was the one that matched the best with my friends problem. K, she can't post on here (Obv if her internet is not working) so I'm doing this for her. Any help would be greatly appreciated! Thanks! "We just had a pretty big thunderstorm here and when I came home, I noticed the power/cable/internet didn't go out. Whew. BUT I noticed the PC light on my cable box wasn't on. I unplugged the power cord, the USB cord, and reset it a bunch of times. Nothing. I thought maybe it was the cord itself, so I found another USB cable, and tried it again with that. It's not the cord. So, I'm stuck. Now I'm thinking it's the outlet that got fried in my laptop. What do you guys think, and what would you suggest I do? Thanks!" |
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07-18-2007, 10:08 PM
| #2 (permalink) | |
| Retired.  Join Date: Dec 2005 Location: Los Angeles, California
Posts: 8,148
 | Re: Internet connection problem Welcome to tech forums. So explain this more clearly again: Is the internet not working or the computer not working? What turns on/off? Explain the cables. Whats your setup?
__________________  My computer uses 1.5A-load, .8A-idle, .65A-standby, .05A-turned off on 125V. "The spaces between your fingers were created so that another's could fill them in." Quote:
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07-18-2007, 10:23 PM
| #3 (permalink) |
| Newb Techie Join Date: Jul 2007
Posts: 5
| Re: Internet connection problem The internet is not working. The computer turns on just fine. She has a Gateway laptop and it runs on XP. The bolded part is as well as we can describe it. Heh. Also, it's an ethernet cord...which goes into her USB port Last edited by jlauren35; 07-18-2007 at 10:26 PM. |
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07-18-2007, 10:24 PM
| #4 (permalink) | |
| Retired. Join Date: Dec 2005 Location: Los Angeles, California
Posts: 8,148
| Re: Internet connection problem Does her modem turn on? Router?
__________________ My computer uses 1.5A-load, .8A-idle, .65A-standby, .05A-turned off on 125V. "The spaces between your fingers were created so that another's could fill them in." Quote:
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07-18-2007, 10:27 PM
| #5 (permalink) |
| Newb Techie Join Date: Jul 2007
Posts: 5
| Re: Internet connection problem Yeah the modem is fine...power is on, cable light is on... "BUT I noticed the PC light on my cable box wasn't on. I unplugged the power cord, the USB cord, and reset it a bunch of times. Nothing. I thought maybe it was the cord itself, so I found another USB cable, and tried it again with that. It's not the cord." Could something have been fried in the storm? |
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07-18-2007, 10:31 PM
| #6 (permalink) | |
| Retired. Join Date: Dec 2005 Location: Los Angeles, California
Posts: 8,148
| Re: Internet connection problem If the electronics powers on, then there isn't electrical damage. There might be other problems with the settings of the modem. You could also check if there is damage to the lines that run to the house.
__________________ My computer uses 1.5A-load, .8A-idle, .65A-standby, .05A-turned off on 125V. "The spaces between your fingers were created so that another's could fill them in." Quote:
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07-18-2007, 10:47 PM
| #8 (permalink) | |
| Retired. Join Date: Dec 2005 Location: Los Angeles, California
Posts: 8,148
| Re: Internet connection problem No...
__________________ My computer uses 1.5A-load, .8A-idle, .65A-standby, .05A-turned off on 125V. "The spaces between your fingers were created so that another's could fill them in." Quote:
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07-19-2007, 05:30 PM
| #10 (permalink) |
| Newb Techie Join Date: Jun 2007
Posts: 28
| Re: Internet connection problem if she is getting connection lights from her modem and router then i dont think that the outside lines are damaged... if she unplugged the modem and router i'd make sure that the ip settings were ok. |
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