[fightin_champ]

HI!
My broadband Modem with a usb, the computer does not accpet, the lights constanly flicker from on to off, the modem works with other comps, the modem is 'speedtouch 330' any ideas why and how to fix?

also, if you dont know, i have ethernet (a smaller phone socket hole in the motherborad) and would not mind buying the items i need for that, so what do i need and how will i install it and things

thank u guys soo much
sam.

[brady]

Is it a highspeed USB device in an older USB port?

[fightin_champ]

Erm, not sure its a broadband modem my isp gave me for free, i think it does up 8meg but may b less

[brady]

How did the machine connect to the interweb before this issue?

Have you tried other USB ports when plugging in the modem?


[1st test]

Shut down the machine.
Unlplug the MODEM from whatever USB port you have it in.
Power on the machine.
Plug the modem into ANY usb port.

What happens? Does it say "New Hardware Found"?
Document everything that happens. ex: notices? prompts for installs? anything would help.

[fightin_champ]

I jst bought it, so the previous person said she used the ethernet as she niether could get it workin, but its a top comp 3.2 ghz

[fightin_champ]

i really dnt fink you can make it work, what about the ethernet ow does that work

[brady]

I am having a hard time understanding exactly what the problem is.

From what I understand:

You have a new modem that connects to your computer with a USB cable.

Your computer is not accepting the USB connected modem.

There is a light somewhere that keeps flashing on and off.


So lets start over...

You have the "Cable" Coax cable plugged into the back of the modem right?

You then connect the Modem to you machine with the USB cable right?

Did you get any software for the modem that you need to install on the machine?

[fightin_champ]

keeps saying new hardware found then it loses it den finds it again, continuosly and thats what the flashing light presents, it being connected then it not

[brady]

Ok... Sounds like a bad USB port.

Have you tried another port?
Did you notice if it says anything about Highspeed device in a lowspeed port? or anything like that?

[fightin_champ]

tried all 8 ports