Can't Connect

triskit · 06-08-2007, 05:21 PM

I moved my comp into my mom's bf's house because I am watching it for a couple weeks and I cannot connect to the internet. He has a Motorolla Surfboard 5120 cable modem.

It keeps giving my the limited or no connection bubble. I cant find any drivers and I dont have the original disk. Is there a way that I could resolve this w/o the driver or does anyone know where I could find the driver?

office politics · 06-08-2007, 05:30 PM

is the modem connected via ethernet (network cable) or USB cord?

if you're connected via a network cable, then you shouldn't need drivers for the modem. You need drivers for your Network Interface Card. open control panel, open system properties, open device manager, uninstall the network card, and reboot.

Turn the modem off and back on before the computer boots.

triskit · 06-08-2007, 05:40 PM

Yeah Its got the ethernet and the USB connection, I just thought maybe the driver was the problem... i donno.

Anyway, thanks a lot, I'll try what you said

06-08-2007, 05:21 PM	#1 (permalink)
triskit True Techie Join Date: Apr 2006 Posts: 173	Can't Connect I moved my comp into my mom's bf's house because I am watching it for a couple weeks and I cannot connect to the internet. He has a Motorolla Surfboard 5120 cable modem. It keeps giving my the limited or no connection bubble. I cant find any drivers and I dont have the original disk. Is there a way that I could resolve this w/o the driver or does anyone know where I could find the driver?

06-08-2007, 05:30 PM	#2 (permalink)
office politics Dope Tech Join Date: Jan 2004 Posts: 3,714	Re: Can't Connect is the modem connected via ethernet (network cable) or USB cord? if you're connected via a network cable, then you shouldn't need drivers for the modem. You need drivers for your Network Interface Card. open control panel, open system properties, open device manager, uninstall the network card, and reboot. Turn the modem off and back on before the computer boots. __________________ Tech IMO.com \| ExtremeTech.com \| ASP Free.com \| SysOpt.com \| Tech Support Guy.org DB Forums.com \| Cyber Tech Help.com \| Lazy Forums.com \| Warrior Nation.net 'If you don't stand for somethin you'll fall for anything' - Dr. Dre Been there, done that

06-08-2007, 05:40 PM	#3 (permalink)
triskit True Techie Join Date: Apr 2006 Posts: 173	Re: Can't Connect Yeah Its got the ethernet and the USB connection, I just thought maybe the driver was the problem... i donno. Anyway, thanks a lot, I'll try what you said

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