I recently received the Blue Screen of Death. I restarted my computer and I couldn't do a thing, it took about 12 minutes to boot up. It continuously got worse, and now I cannot even boot up. (I am not computer savvy). I CANNOT lose the files on my computer. I was told that I can use UBUNTU to retrieve my files, and then reformat the hard drive.
If I install UBUNTU Live, will I be able to see my files and save them to a disk?
I just need some direction here...help!! I am panicking!
And I can't afford to take it somwhere to see if they can back up the hard drive.
Thanks!
JEN