yea... they are defiantly hard to find, and looking around, it sure seems that they have a problem.
I found an email that someone says to use to contact the manufacturer, and sure enough within 10 min of the email, I had a reply stating that they can replace them and asking for my address, and then again 70 minutes later, another email asking for my address, because I guess I didn't reply quick enough.
But judging from the speed of the reply, they sure seem desperate for the customer, continued business, and know that there is a problem with their product. Too bad there shipping isn't quite as quick though.... eta on the screws is the 20th....
But since the manufacturer says they will send the replacement parts, then I will say that I am no longer buying the part that this thread was created for, as such a mod can lock this thread if desired.
On a side note, the email to use to request replacement parts for the tuniq tower 120, and probably most of sunbeamtech's products, is
paul@sunbeamtech.com. I will be sure to tell newegg of this as well, since they did not know whom to contact.
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