Big Xbox Problem, please help

wycherley · 12-13-2007, 07:10 PM

I have an unmodded Xbox the only change to it is, i got the 3 red lights of death so it was sent to Microsoft to get repaired and was returned to me two months ago worked fine. Yesterday i stopped connecting to Xbox i rang them up, they asked me for the error code and when i gave it to them they told me that my Xbox has been Banned from Xbox live indefinatly. I couldnt belive it. I argued with them but they blank refused to listen. They said the most common course of banning is modding the Xbox but wouldnt tell me anymore.

My Xbox is untouched by anyone but Microsoft, im so p****d off. Has this happened to anyone else. Does anyone know anything i can do?

charles_scott · 12-13-2007, 09:02 PM

Seriously, I would call the serivce department that handled the xbox in the first place, find out wtf happened to yours, then call xbox live and keep trying to get to someone above there heads to find out what happened and why your box is being banned.

lancec2c30 · 12-14-2007, 02:29 AM

there have been a couple cases of this. Random legit consoles getting banned by some screw up at microsoft.

Keep calling, request representative ID or numbers, and if the plain refuse to help ask to speak to their manager.

It may take an hour to get through. BUt not much else you can do right now.

12-13-2007, 07:10 PM	#1 (permalink)
wycherley Junior Techie Join Date: May 2006 Posts: 62	Big Xbox Problem, please help I have an unmodded Xbox the only change to it is, i got the 3 red lights of death so it was sent to Microsoft to get repaired and was returned to me two months ago worked fine. Yesterday i stopped connecting to Xbox i rang them up, they asked me for the error code and when i gave it to them they told me that my Xbox has been Banned from Xbox live indefinatly. I couldnt belive it. I argued with them but they blank refused to listen. They said the most common course of banning is modding the Xbox but wouldnt tell me anymore. My Xbox is untouched by anyone but Microsoft, im so p****d off. Has this happened to anyone else. Does anyone know anything i can do?

12-13-2007, 09:02 PM	#2 (permalink)
charles_scott Wizard Techie Join Date: Feb 2005 Posts: 3,333	Re: Big Xbox Problem, please help Seriously, I would call the serivce department that handled the xbox in the first place, find out wtf happened to yours, then call xbox live and keep trying to get to someone above there heads to find out what happened and why your box is being banned. __________________

12-14-2007, 02:29 AM	#3 (permalink)
lancec2c30 Future ex-member Join Date: May 2006 Location: Chehalis, WA Posts: 4,018	Re: Big Xbox Problem, please help there have been a couple cases of this. Random legit consoles getting banned by some screw up at microsoft. Keep calling, request representative ID or numbers, and if the plain refuse to help ask to speak to their manager. It may take an hour to get through. BUt not much else you can do right now. __________________ XP Pro \| Vista Home Premium \| Linux Ubuntu 7.10 s939 X2 3800 Toledo @ 2.6ghz \| evga 7900gs \| 320gig + 80gig wd \| 1gb Ram \| Abit KN8 SLI 3.1ghz achieved. 70K F@H member..............still waiting for the "iRACK" Norcent will not be forgotten.

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