ipod problems

NewCents05 · 11-06-2006, 10:53 PM

im trying to fix a 20gb 4th gen ipod with click wheel. it comes up with a exclamation mark in a triangle and a folder so i did the ipod reset. plugged into outlet turned on hold then off then menu and center for 5secs. it wont turn on long enough for the comp to recognize it so i was wondering is there some master reset or something i can open up the ipod and flash it or something

Crysalis · 11-06-2006, 10:57 PM

yes... plug it into the computer and use the latest version of iTunes to reset it back to factory condition. If that does not work, format the iPod (hopefully its in disk mode) using windows. Then, try to use iTunes again to restore it.

NewCents05 · 11-06-2006, 11:10 PM

right but im saying i cant do jack **** with a computer it says do not disconnect for about 5 seconds then it resets by itself and gives me an exclamation folder so it wont stay on long enough for me to reformat it

Crysalis · 11-06-2006, 11:19 PM

I forget which combination it is, but you can put the iPod into Disk Mode (which is like a hard drive state) manually by holding either Play and center button or Menu and center button. You have to hold them down for a little while. It will say Disk Mode at the top. When it says that, you will be able to format it using windows. Then, eject it and do a reset on the ipod, then plug it in and do a factory restore with iTunes.

NewCents05 · 11-06-2006, 11:24 PM

center + menu =reset and i tried the center + play and it did nothing... this is what it does i push any button it goes to the apple logo stays like that for a long time then gives me an exclamation mark folder. i cant find a way to access the disk mode...

NewCents05 · 11-06-2006, 11:27 PM

NO SON OF A ***** ok so i got it into disk mode and it said ok to disconnect when it wasnt connected into anything so i connected it to my laptop on disk mode and it said do not disconnect for 5 seconds then it reset itself

NewCents05 · 11-06-2006, 11:31 PM

sorry for the triple post but i have it in disk mode with a nearly full battery bar and it has a check mark saying OK to disconnect but its not connected to anything so what do i do from here?

Crysalis · 11-06-2006, 11:43 PM

You're going to have to completely ignore the ok to disconnect/do not disconnect. Just forget about them. Get it into disk mode. Plug it into your computer. Go to my computer. Format the thing.

EDIT: Its not that hard... i literally just did this 2 weeks ago.

NewCents05 · 11-06-2006, 11:46 PM

right but it wont even pop up on my computer once its in disk mode and i plug it in it says do no disconnect for like 5 seconds then it resets

Crysalis · 11-06-2006, 11:48 PM

You aren't doing something right. Is iTunes open during all of this?

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