I am tech challenged and need help

mkg1957 · 11-13-2003, 08:44 AM

Just got a new CD burner with Nero Express. PC is not recognizing that this is an audio that I want to burn, it's not showing the speed of the burner, etc. Please help the tech challenged. Thanks

mkg1957 · 11-13-2003, 09:19 AM

mp3, I already have them saved, then when I try to burn, it shows image......... I am confused

mkg1957 · 11-13-2003, 09:37 AM

Thanks but when I installed Nero, it said that it hadn't completed installation and it quit on me, I think that's the real problem, just can't figure out what to do now. Told you I was tech challenged.

mkg1957 · 11-13-2003, 11:01 AM

Yes, it won't allow me to uninstall INcd and so I uninstalled everything else, then tried to install the Nero Express and it said that it can't complete the process.

mkg1957 · 11-13-2003, 12:41 PM

Thank you, I will need you to e mail me the reg clean. Thought I already deleted everything but I guess not. Appreciations.

mkg1957 · 11-13-2003, 12:47 PM

I just got the yahoo messenger set up. mary_gelwicks Appreciate your help.

Inaris · 11-13-2003, 03:17 PM

The reg key that is stopping you is HKLM\software\microsoft\windows\current version\run
In there you will find a reference for the that file. Delete it and you should be clear.

11-13-2003, 08:44 AM	#1 (permalink)
mkg1957 Newb Techie Join Date: Nov 2003 Posts: 10	I am tech challenged and need help Just got a new CD burner with Nero Express. PC is not recognizing that this is an audio that I want to burn, it's not showing the speed of the burner, etc. Please help the tech challenged. Thanks

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11-13-2003, 09:19 AM	#2 (permalink)
mkg1957 Newb Techie Join Date: Nov 2003 Posts: 10	mp3, I already have them saved, then when I try to burn, it shows image......... I am confused

11-13-2003, 09:37 AM	#3 (permalink)
mkg1957 Newb Techie Join Date: Nov 2003 Posts: 10	Thanks but when I installed Nero, it said that it hadn't completed installation and it quit on me, I think that's the real problem, just can't figure out what to do now. Told you I was tech challenged.

11-13-2003, 11:01 AM	#4 (permalink)
mkg1957 Newb Techie Join Date: Nov 2003 Posts: 10	Yes, it won't allow me to uninstall INcd and so I uninstalled everything else, then tried to install the Nero Express and it said that it can't complete the process.

11-13-2003, 12:41 PM	#5 (permalink)
mkg1957 Newb Techie Join Date: Nov 2003 Posts: 10	Thank you, I will need you to e mail me the reg clean. Thought I already deleted everything but I guess not. Appreciations.

11-13-2003, 12:47 PM	#6 (permalink)
mkg1957 Newb Techie Join Date: Nov 2003 Posts: 10	I just got the yahoo messenger set up. mary_gelwicks Appreciate your help.

11-13-2003, 03:17 PM	#7 (permalink)
Inaris Master Techie Join Date: Oct 2003 Posts: 2,258	The reg key that is stopping you is HKLM\software\microsoft\windows\current version\run In there you will find a reference for the that file. Delete it and you should be clear.