Funky Audio Issue

Lexluethar · 09-14-2008, 10:09 PM

So i've been troubleshooting an ongoing issue with my cousins audio. When he first purchased his computer (build it himself) the audio ports in the back never worked, so he always used the ones up front (for both his speakers and mic). I never knew of this issue until last week (the computer is like 6 years old). He said he wanted to now use the back ports because the ports in front became so messed up (he had to jossle the wires to get a decent connection) that he wanted to now use the back ports.

Okay easy right? I told him to dissconnect the front ports from the MB. He did that the back ports still didn't work. I told him he needed to update his drivers and left it at that. After a week he said he got the drivers and the audio worked. Great right? Negative. His speakers worked but mic didn't. And the weirdest part is audio and mic work, only out of one port (pink one). So he can only hear things or record/talk, he can't do both. I've never ran into this issue before.

I logged in and ensured all drivers were up-to-date. Went to asus's website and installed those audio drivers - didn't work at all. Installed the audio drivers through windows and got Realtek 97 installed and the same issue happend. One or the other would work out of the same port, but nothing will work in any other port. I've tried a ton of different methods. Asus website, Windows (which wouldn't install automatically through windows update when uninstalled, had to manually search for the driver), google - nothing. And what i don't get is i don't think it is a driver issue, b/c both mic and speakers work, just only out of one port.

Any ideas? Anyone ever deal with a manufacturing defect that only allows everything to go through one jack? Keep in mind this has never worked, with XP SP1, SP2, or SP3.

The motherboard is an AsusTek A7X8X- X Rev 1.XXX (belarc advisor).

Lexluethar · 09-15-2008, 10:47 PM

Nothing huh?

Mak can we move this to Windows were it will get a few more looks AND still be in a related section?

Mak213 · 09-15-2008, 11:44 PM

I would say this has to be a hardware issue with the mother board and the ports. Cause i can not think of anything Windows Related that would help this situation. It would ahve to be hardware if the ports never worked. Something might be grounded or those ports could be shorted out or something.

EricB · 09-16-2008, 06:44 PM

put the hard drive\dvd rom like pins back on the front panel audio thing inside the motherboard

Lexluethar · 09-17-2008, 10:13 AM

Okay, but that is how the original setup was and it didn't work...

Reason why he doesn't/cant use the front pannel ports is because they are slowly dying. It is difficult to actually get a smooth connection on them (they are old) and he has to jiggle the cords to get the right connection.

He used the same driver as he had when the front ports worked and the back ones didnt work at all. Now that i've updated the drivers the back PORT works, but not all of them work, just the pink (mic).

ricanflow · 09-17-2008, 12:01 PM

He just needs to buy a sound card.

EricB · 09-17-2008, 01:32 PM

Quote:

Originally Posted by Lexluethar

Okay, but that is how the original setup was and it didn't work...

Reason why he doesn't/cant use the front pannel ports is because they are slowly dying. It is difficult to actually get a smooth connection on them (they are old) and he has to jiggle the cords to get the right connection.

He used the same driver as he had when the front ports worked and the back ones didnt work at all. Now that i've updated the drivers the back PORT works, but not all of them work, just the pink (mic).

if he had the front audio hooked up he took 2 pin off of the front audio thing. let me find a picture. I don't think that you understand what I'm saying

he took those 2 pins that I marked out to make front audio work. they need to be put back to make back audio work right

Lexluethar · 09-17-2008, 01:39 PM

Quote:

Originally Posted by ricanflow

He just needs to buy a sound card.

That is what I suggested.

Ya i guess i don't understand your comment/question. He did have the pins connected that would allow the audio to work on the front ports.

EricB · 09-17-2008, 01:43 PM

Quote:

Originally Posted by Lexluethar

That is what I suggested.

Ya i guess i don't understand your comment/question. He did have the pins connected that would allow the audio to work on the front ports.

recheck my edited post

Lexluethar · 09-17-2008, 01:52 PM

HAHA, oh, are you saying that the audio is f'ed up because there is no current on those pins?

Have you had that issue before? I'll give it a whirle, but i don't understand it. Front audio jacks on MB are optional, they don't need to be connected. Or are you saying that he accidentally took a jumper off that needed to be on there?

Either way i'll give it a try - i'm not flaming on you or anything, just confused as to why that would matter. I'm sure he's willing to try anything - thanks!

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