Yeah, I have a wireless network card (a linksys). I put that in the laptop and even tried plugging the ethernet directly from the modem into the laptop and it didn't work out..
When I click on device manager in my computer > properties > hardware I get:
Other devices
- Ethernet controller
- Ethernet controller
- Multimedia Audio controller
- PCI Modem
- SM bus controller
all have yellow question marks to the left of them in device manager
when I ping 192.168.1.1 says:
Destination host unreachable.
x3
Ping stats for "":
Packets: Sent = 4, Received = 0, Lost =4 <100% loss>